I ordered the DVD in store, the sales assistant was very helpful and explained how I would be notified when the item was ready to collect. Arrived on time great communication.
企業が回答しました
所在地
所在地を変更10A Coney Street, YO1 9NA York, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Cheaper than a well-known ... marketplace, with an easier to access warranty should it prove necessary. But they're JBL which has been fine previously. Friendly, trouble-free collection from our local... もっと見る
企業が回答しました
Serviced by 2 very friendly staff in York - always like a bit of old skool politeness and helpfulness. Delivery of my order was quicker than expected too, and much appreciated as I was going on holida... もっと見る
企業が回答しました
I preordered the new Paul McCartney album. Updated regularly updated and picked the album in store. Everyone was very helpful. A very pleasant experience.
企業が回答しました
企業情報
hmv (UK) - York について
当該企業による記述
At hmv, we’re totally obsessed with entertainment and pretty thrilled that we get to discover amazing new music, films and pop culture every single day. And of course we want to be able to share our top finds with other entertainment fans like you!
Discover new bands and artists, read about the latest films, find out about all the great live signings and gigs going on in your local area and own the music, film and pop culture you love.
Make yourself comfortable in the real home of entertainment.
Contact Us For Customer Supporthmv (uk)
当該企業による記述
- home of entertainment since 1921
連絡先
10A Coney Street, YO1 9NA, York, 英国
4.7
優良
513件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
ordered DVD in store
I ordered the DVD in store, the sales assistant was very helpful and explained how I would be notified when the item was ready to collect. Arrived on time great communication.
2026年6月19日
hmv (UK) - York からの回答
Hi Claire
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
preordered the new Paul McCartney…
I preordered the new Paul McCartney album. Updated regularly updated and picked the album in store. Everyone was very helpful. A very pleasant experience.
2026年5月30日
hmv (UK) - York からの回答
Hi ANTHONY
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Arrived on schedule and well packaged
2026年6月11日
hmv (UK) - York からの回答
Hi David
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
DVD faulty
DVD faulty. Need to exchange. Post ok, service ok. Investigation into how to return item as bought on line.
2026年6月4日
hmv (UK) - York からの回答
Hi Alan
Thank you for taking the time to leave us a review. We are sorry to hear your item was faulty apologies for any disappointment caused. Please contact us at website.service@hmv.co.uk so we can assist you with this.
Very friendly and professional staff…
Very friendly and professional staff willing to help. Thx.
2026年6月5日
hmv (UK) - York からの回答
Hi Pawel
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very happy with the service
The parcels came on time and I was having a happy with the service and thank you very much from Jason
2026年6月2日
hmv (UK) - York からの回答
Hi Jason
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great customer service at York
Very knowledgeable member of staff at the Coney Street store in York. I was able to order a vinyl that was not in stock. Arrived earlier than expected and I'm so happy with it.
2026年5月23日
hmv (UK) - York からの回答
Hi Zoe
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
The response was fine and good
The response was fine and good. Nothing above and beyond but it didn't really warrant it. Yeah, it went about as well as you could expect.
2026年5月30日
hmv (UK) - York からの回答
Hello Joe
Thanks for taking the time to leave us a 4-star review!
We hope to earn that last star from you soon ;-)
Took far too long fot the item to…
Took far too long fot the item to arrive in store, especially as there was a copy in store anyway that could have been supplied unmediated! I won’t be using this service again.
2026年5月26日
hmv (UK) - York からの回答
Hello,
Our click & collect service is fulfilled via delivery from our warehouse to your selected store and not from within the store itself. We can see that your order was dispatched and delivered within 3 working days as per the advertised service.
We do hope this helps to clear up any confusion.
hmv (UK) - York からの回答
Hi A
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Very friendly and helpful
Very friendly staff when I went to pick my order up. I was very happy
2026年5月11日
hmv (UK) - York からの回答
Hi Anne
Thanks for your review, we love seeing 5 stars and happy customers!
Hope you choose to shop with us again soon,
Thanks.
HMV is a great shop and company.
HMV is a great shop and company.
The staff are always very kind and helpful. Thank you.
2026年5月10日
hmv (UK) - York からの回答
Hi there,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
Great thanks to staff.
Difficult to find stuff i wanted but was helped out by a very friendly member of staff and Josh on the till was kind and helpful. Staff are 10/10 for customer service.
2026年5月8日
自発的なレビュー
hmv (UK) - York からの回答
Hi James
Thank you for taking the time to leave us a review. We love receiving feedback from our customers and will do our best to earn that last star from you next time ;-)
Have a great day!
hmv (UK) - York からの回答
Hi Sarah
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - York からの回答
Hi John
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
From ordering my item
From ordering my item, to delivery, I received excellent service. The store assistant was really helpful and my item was with me in a few days, despite the Bank Holiday
2026年5月2日
hmv (UK) - York からの回答
Hi Dianne
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
hmv (UK) - York からの回答
Hi J
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Ordered ,2 days later arrived great…
Ordered ,2 days later arrived great service items well packed and great ideal birthday gift for my son
2026年5月3日
hmv (UK) - York からの回答
Hi jennifer
Thanks so much for leaving us a 5 star review - we’re over the moon!
Thank you for shopping with hmv and we hope to see you again soon :-)
Great service using the online purchase…
Great service using the online purchase with shop pick up.
2026年5月1日
hmv (UK) - York からの回答
Hi Christopher,
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
hmv (UK) - York からの回答
Hi Kevin
Thank you for leaving a 5 star review! We pride ourselves on offering our customers the best experience and we’re so pleased to hear this has paid off.
See you soon :-)
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