Great experience overall. Staff that stood out - John the Gardener, he was extremely knowledgeable and helpful in assisting me with selecting plants for my house and also provided me with a full set o... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Such a shame this store is closing down! On my most recent visit to buy outdoor plants, John in the gardening section shared some very helpful advice about which plants would thrive in our rather sha... もっと見る
This was a click and collect item which I bought at a discounted price. When I arrived home I found that apart was missing - the circular disc which screws around the lampshade to hold it in place. No... もっと見る
企業が回答しました
We were at the Sprucefield Homebase today and struggling a bit in the gardening department, and John appeared as if by magic and answered all our questions...then gave us some very useful extra info t... もっと見る
企業情報
Homebase - Belfast について
当該企業による記述
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Shane Park, 105 Boucher Road, BT12 6UA, Belfast, Belfast, 英国
- 0345 640 7250
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 14%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Can’t fault Homebase they had my order…
Can’t fault Homebase they had my order ready fast and when items weren’t available they phoned to let me know and I was able to switch to something else over the phone
John the Gardener
Great experience overall. Staff that stood out - John the Gardener, he was extremely knowledgeable and helpful in assisting me with selecting plants for my house and also provided me with a full set of instructions on how to take care of of them. Many thanks
Panic buy of Christmas lights
Micheal was so helpful while I bought Christmas lights for my roof. He went above and beyond working out my measurements as well as advising on how to put them up …thanks Micheal.
Michael in Belfast - 5 stars
Michael served us today while we were looking for Christmas lights and trees. He was extremely helpful and friendly and really took the time to understand what we needed and help us get sorted. Thanks very much Michael! :)
Staff brought out to my car and lifted…
Staff brought out to my car and lifted in for me great seevice
John the gardener
Was instore today and John the gardener was very knowledgeable and helpful. He is an asset. He helped me pick the tree that would suit best and gave me tips on how to care for it best. Such a helpful person.
Thank you very much John from the…
Thank you very much John from the plants section at Home Base at Boucher Road, Belfast!
Excellent customer service, very kind and very helpful!
Thank you to John in the gardening department!
Such a shame this store is closing down!
On my most recent visit to buy outdoor plants, John in the gardening section shared some very helpful advice about which plants would thrive in our rather shaded yard, I came in for 1 plant and walked out with 6 and some other useful items thanks to John's help! :)
We were at the Boucher Road Homebase…
We were at the Sprucefield Homebase today and struggling a bit in the gardening department, and John appeared as if by magic and answered all our questions...then gave us some very useful extra info too. Helped us with a trolley and made us feel properly looked after.
Great staff experience
Went to boucher road to collect an item that the bangor store refused to sell to me for an unacceptable reason.
Easy to order, pay for and collect. Staff member i spoke with was friendly, highly knowledgeable and I wish him all the best in his job search following being made redundant as a result of administration.
Staff was friendly
Staff was friendly. What an absolute shame you are closing down
Tom and John showed their expertise and…
Tom and John showed their expertise and were really helpful. Best experience in a store in a long while 👍👍👍
John and Charlotte super helpful and so…
John and Charlotte super helpful and so so lovely !
Missing part
This was a click and collect item which I bought at a discounted price. When I arrived home I found that apart was missing - the circular disc which screws around the lampshade to hold it in place. Now I will have to walk back to the store tomorrow (45 min walk), to have the part supplied or a refund.

Homebase - Belfast からの回答
Collection
Got everything I ask for almost except 1 Item but it is not a problem, easy to collect sitting waiting for me staff helpful and polite and friendly
Excellent service from John this…
Excellent service from John this morning,11/11/24. He helped me choose the correct grit for my pots and brought everything to my car and even loaded it.
Outstanding service.
John was an absolute gentleman and a…
John was an absolute gentleman and a great help, fantastic customer service skills took the time to explains items to me and even demonstrated how to work items, very knowledgeable and helpful :) thank you John
John at The Garden Center
My mum and I went into Homebase on Boucher Road today to buy a Ketter Shed. John from the garden center helped us pick the right shed, brought it to the tills for us the helped us pack it in my car. His customer service was incredible and made our experience so much better and easier for us. I couldn’t thank him enough!
John was called to help me chose a hose…
John was called to help me chose a hose to connect to my power washer. As it happens John was power washing the garden centre section. He showed me the set up he was using, talked through the pros and cons of each and shared his experience if each one. John was excellent, polite, friendly, knowledgeable and professional. Also made sure I got the right replacement spool for my lawn trimmer.
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