I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the pr... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and... もっと見る
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort... もっと見る
After ordering on line to do a click & collect i traveled 40 mins drive to come to collect my items from Bodmin homebase. When i approached customer service desk the lady who was on the desk didn't ev... もっと見る
企業が回答しました
企業情報
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Bodmin Retail Park, Launceston Road, PL31 2AP, Bodmin, Cornwall, 英国
- 0345 640 7856
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ネガティブなレビューの 14%に回答しています
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Item was so poorly designed it…
Item was so poorly designed it literally fell apart on install.
Friendly staff
Friendly staff, click n collect easier, shame gone to administration tho.
Very easy to click and collect with…
Very easy to click and collect with nice happy friendly staff” will shop again..
Adrian & Bryn
Adrain and Bryn went above and beyond with the customer service they gave us today in store. Helpful with a refund and helped us with information to choose different stock, nothing was to much effort for them, even helped us out to our car. Good work lads.
Item good, service poor
Service was quick but the man serving me was rude and blunt and clearing hating the world

Homebase - Bodmin からの回答
Great kitchen and great service
I couldn’t thank Paul enough from the Kitchen department at the Bodmin branch. Nothing was too much trouble for him. I had some concerns over the kitchen I had ordered and he very kindly sorted the problem for me. It was very much appreciated and I wouldn’t hesitate to recommend his great customer service.
Exceptional Customer Service
Exceptional Customer Service
Rebecca on the customer service till went above and beyond to make sure my experience in the store was nothing short of outstanding. A real credit to the store and company
I came in with a big list and no idea
I came in with a big list and no idea! I needed help with a big project and a lovely lady named Jo was right on hand and helped me find everything I needed and offered advice! Made my experience so easy and it was with a smile :) give this lady a raise!
Aiden is a star!
Went to the Bodmin store yesterday and they had some lovely garden furniture on clearance. We were helped by Aiden who is an asset to the company. He gave us a brilliant price and was so helpfull and had a lovely manner. Nothing was to much trouble and spent ages with us helping us dismantle the furniture and cramming it all in our car. Well done Aiden, keep up the good work and will recommend this store to everyone.
Really accurate Dulux colour match…
Needed accurate Dulux colour match emulsion and this was obtained thanks to Paul’s polite diligence at the Bodmin Homebase branch today. The colour match machine’s calibration played up but Paul reset this and methodically made several tests to confirm an exact colour match for me. Absolutely outstanding customer service and definitely recommend getting Dulux colour match paints from Bodmin Homebase in preference to alternative outlets which were also considerably more expensive.
Incorrect stock levels on line
Had call to say not have both items even though said did on line how ever the gentleman said they upgraded me at no extra cost totally unexpected I was very happy and my walls look amazing
Great experience
Steve was very helpful with suggestions and design, without being pushy. A pleasure to deal with 😊
Online order
Didn’t have time to visit the Bodmin store so ordered online.
Staff at Bodmin are great!
The staff were really friendly and my…
The staff were really friendly and my order was waiting for me to collect.
Served today by Jo or Joan
Served today by Jo or Joan, not sure which name at Bodmin.
Excellent service.
I went to Bodmin store where I met the…
I went to Bodmin store where I met the manager (I can't remember his name), who was so helpful, kind and took me to the exact thing I was looking for. This man is a credit to your company and I shall definately be back in the very near future. Thank you Bodmin staff for your kindness, it means a lot.
Very helpful
Visited Homebase in Bodmin. I have never been in there before and Paul was very helpful. He showed me exactly where I could find everything I needed. Nothing was too much trouble.
Helpful service.
Helpful service to my daughter collecting on my behalf. Thanks to Terry who put the large water butts in the car for her.
Great customer service help by Joe…
Great customer service help by Joe today very friendly and happy to help me.
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