Kitchen customer service is very bad.Narinder is not helpful at all when you have issues with your orders.she made many mistakes when ordering your items.sent wrong item on delivery. Even replacement... もっと見る
企業が回答しました
所在地
所在地を変更Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG Bradford, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I recently ordered some home improvement items from Homebase, and I must say, I was quite chuffed with the overall experience. The website offered a splendid range of products, from interior paint and... もっと見る
Great timing and communication. The store had an annoying assistance button at the collection desk. It gave an irritating message every 10 seconds - something like " One of our colleagues will be wi... もっと見る
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs... もっと見る
企業情報
Homebase - Bradford について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Unit 4, Enterprise Retail Park, 275 Bradford Road, Idle, BD10 8EG, Bradford, 英国
- 0345 640 7046
4.5
優良
100件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Homebase - Bradford からの回答
Hi Brian,
Thanks for your feedback. We're pleased to hear you had a great experience. If theres anything we could have done to change your rating from 2* to 5* please let us know 😊
Thanks,
Team Homebase
Excellent customer service
Excellent customer service. Prompt and ready for me to collect when I arrived. Also employee got the bag of bark to and into my car.
2024年9月1日
自発的なレビュー
Great service
Great service. I had put some paint on click and collect and arrived with my baby. The gentleman serving me was very kind and brought the paint to my car and helped me put it in the boot. Thank you so much!
2024年8月28日
自発的なレビュー
We had a great experience working with…
We had a great experience working with Ednan on designing kitchens for two apartments. He went above and beyond to ensure that the design met our needs and preferences. His attention to detail and creativity truly enhanced the spaces. We highly recommend Ednan for any kitchen design projects.
2024年8月26日
自発的なレビュー
Easy to order online and friendly and…
Easy to order online and friendly and helpful staff when collecting.
2024年8月25日
自発的なレビュー
Easy to use website
Easy to use website, good competitive prices, prompt courteous service at Click & Collect
2024年8月10日
自発的なレビュー
Excellent value and service
Excellent value and service. The item was ready to collect in less than 30 mins, which was very handy as I could collect it on my travels. The customer service representative was very helpful in loading the bulky item into my car. Her assistance was very much appreciated. Many thanks.
2024年8月7日
自発的なレビュー
Cheapest price, Very nice shop
Walked into a very light and airy shop (bradford 5 Lane ends) Asked a member of staff for click and collect and within minutes was given my strimmer. Very good price for the product. Surprised theirs not more of these locally as it's easier to navigate the shop than the congested rival of theirs.
2024年8月8日
自発的なレビュー
It's a long time since I've bought…
It's a long time since I've bought anything from homebase and I've been very impressed with the service and quality
2024年8月1日
Hi damage
Hi. The item was ready for collection and there looked to be no damage to the box. Once I started to assemble it I found several parts had got bent. I have tried to contact Homebase but got no reply. I am not happy that I can't contact anyone about the damage.
2024年7月27日
自発的なレビュー
Above and beyond!
Chris, Cain, the lady on the tills, and the one who helped us return an unwanted order (I'm sorry I didn't get a chance for your names).. They were all fabulous! we bought some outdoor seating and really didn't like the look of it, but whilst we were in store, we found one we loved. They did the return and helped us get the other one into our car... Great group of people in this shop who went above and beyond to make sure we were happy. Thank you very much!
2024年8月5日
自発的なレビュー
Customer Service
Would like to mention Chris for his excellent customer service. He has gone above and beyond over the last couple of weeks. Very much appreciated.
2024年8月5日
自発的なレビュー
I would like to thank Rayan at…
I would like to thank Rayan at Homebase, Enterprise Retail Park, Bradford, BD10 8EG for his assistance on 31st July. The item I wanted was on show but out of stock. However he heard a delivery had just arrived and found my it was now available. He was friendly, polite, helpful, professional and just very lovely. He helped me get everything into the car. Homebase are very lucky to have such an employee.
2024年7月31日
自発的なレビュー
"Excellent" service
"Excellent" service. Very polite & efficient staff. Very impressed.
2024年8月1日
自発的なレビュー
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。