Terrible. Just because you are going into administration don't forget people will still be trying to order off of your website. They cancelled one order which I made, ordered more items and can't be b... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Our experience with Homebase was worth 5star+++ from the beginning to the end. 1st, Liz was very helpful, guiding us choosing our ideal kitchen and storages and 2nd, what can I say about the fitters,G... もっと見る
In one sentence ujala jadhav made it possible. From the beginning to the finish always available for help and advice. I couldn't fault her assistance and advise which made it possible. Would r... もっと見る
Went to Home Base, Catford branch just off Road with a team member to do a big work garden items. I was really impressed at how helpful the staff were, one gent helped us with lifting the large heav... もっと見る
企業情報
Homebase - Catford について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
10 Beckenham Hill Road, Catford, SE6 3NU, London, 英国
- 0345 640 7015
4.3
優良
120件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Quick transaction quick pick up
Quick transaction quick pick up
Staff very helpful
2024年4月13日
自発的なレビュー
Amazing staff
I went to Homebase Catford wanting to get clearance paving stones , when I was told that unfortunately they are in the warehouse I threw a hissy fit and to be fair was a little rude to staff called Clive and Joan , not once did they argue back with me they went above and beyond and got the paving stones for me , they are what customer service is about and I thank them very much for being so lovely to me .
2024年4月7日
自発的なレビュー
Liz the kitchen designer excellent
Liz the kitcgen designer was exprienced, was excellent in designing the kutchen for iur small kitchen space. She would be available to answer questions and was passionate about helping us to achieve the kitchen we would be satisfied to have.
2024年3月30日
自発的なレビュー
Cannot believe how rude the staff are…
Cannot believe how rude the staff are at this store!all you get is attitude from the people at the service desk.are they not here for customers????
2024年3月25日
自発的なレビュー
Homebase - Catford からの回答
Hi Julie,
We’re sorry you’ve had a disappointing experience. We pride ourselves on our customer service, so we really appreciate you bringing this to our attention. We have shared this with the store management to investigate, if you would like to discuss this further please fill in your details at the following link ((https://help.homebase.co.uk/hc/en-gb/requests/new?&referrerPageUrl=https://help.homebase.co.uk/hc/en-gb)) with “FAO Gemma Ref 1910917” in the subject line, and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
Just needs to be a bit better
It was quick and convenient to purchase - but collection was awkward. The woman serving was distracted and ignored customers while she chatted with a colleague leaving customers queuing, and frustrated.
2024年3月25日
自発的なレビュー
Homebase - Catford からの回答
Hi Peteb,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Prompt service
A few moments after I placed my order it was ready to collect. That is very good service.
2024年3月24日
自発的なレビュー
Kitchen purchase
We had a great experience with Homebase in Catford from start to finish. The designer, Ujala, was great at getting us started and shared possible solutions to get what we wanted in the kitchen and made everything possible. She spent lots of time with us and made all the items arrived on time. So happy with the finished product. Thank you Ujala!
2024年3月21日
自発的なレビュー
Click and collect was very quick
I like the website for Crown paint colours, which shows them in a colour scheme. I did click and collect and it was ready within an hour
2024年3月12日
自発的なレビュー
Good Service
There was a broken bit but it was changed straight away. Very good service
2024年3月5日
自発的なレビュー
Very easy
Very easy. My goods were on the trolley ready for me. When I got to the store,
2024年2月11日
自発的なレビュー
Quick and easy collection with a smile
2024年2月9日
自発的なレビュー
Homebase - Catford からの回答
Hello Roger - that's a very kind review and glad you are happy with everything. Pop in again soon.
Easy to order online
Easy to order online.
Ready next day.
Good communication on the phone, not so good in store.
Box heavily damaged.
2024年1月11日
自発的なレビュー
Homebase - Catford からの回答
Thank you for taking the time to provide a review - it is appreciated. Hope to serve you in the future.
Friendly staff ,quick service
2024年1月25日
自発的なレビュー
Homebase - Catford からの回答
Thank you very much for recognising the team and their service. They work very hard and it will mean a lot to know this is appreciated. Hope to see you again soon.
Homebase - Catford からの回答
Thank you for taking the time to review and that your experience was 5 star. We appreciate the feedback and look forward to helping you in the future.
Good delivery package quality service
2024年1月13日
Homebase - Catford からの回答
This is wonderful to read, thank you for taking the time to give us feedback.
Homebase - Catford からの回答
Hello and thank you for your review, it really helps provide customers with your experience and is very valuable
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。