The worst return process and customer service I’ve ever experienced. Absolutely awful! After 30 emails back and forth, they kept refusing to speak to me because my PayPal address was different. When... もっと見る
所在地
所在地を変更Unit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG Chester, Cheshire, GB
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Home base chester sealand road went for paint for large building . Julie was amazing and we ended up buying different paint on her advice . So very helpful and knowledgeable which makes a huge chang... もっと見る
Just had the most amazing customer support from Rachel in Homebase Sealand Chester. Working on gardens she jumped on the furniture department and had only used the delivery service once. She showed in... もっと見る
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She mad... もっと見る
企業情報
Homebase - Chester について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Unit 3 Greyhound Retail Park, Greyhound Park Road, CH1 4QG, Chester, Cheshire, 英国
- 0345 640 7057
4.3
優良
107件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Home base compost
Bought 3 bags of homebase multi purpose peat free compost for £18 .this compost is full of wood chips extremely coarse and has not been sifted, it is unsuitable for seedlings and pots .very disappointed with this product
2024年2月24日
自発的なレビュー
Homebase - Chester からの回答
Hello David,
Thank you for your review, we are sorry to hear you are dissatisfied with the quality of our compost. We are on a huge & exciting, environmental journey to reduce and remove peat from our business. Peat free product consists of more and varied materials vs peat; therefore it can sometimes look and feel much different to a peat based compost. Our Homebase branded composts are all tested and trialled. They pass our performance expectations. Please do get in touch with us with any images/batch codes on the bags you purchased so we can conduct a more extensive review.
Kind Regards
Team Homebase
Ordered online & received a message to…
Ordered online & received a message to collect my item within a very short time. Staff so helpful and friendly at the store.
2024年2月17日
自発的なレビュー
Julie was amazing.
Julie was super helpful! She was really friendly and personable giving us recommendations for our paint choice. She gave us expert knowledge on paint types that would be suitable for our home. She made our experience very pleasant and we will go back again and see her.
2024年2月9日
自発的なレビュー
Lovely service
The shop was very clean and tidy , the lady on the till with short curly red hair and glasses was very friendly . I’ll definitely be back
2024年2月8日
自発的なレビュー
Steve was a great help
Steve was a great help, his customer service was impeccable. Nothing was too much for him. I will be returning, thank you Steve for your patience whilst assisting me.
2024年2月3日
自発的なレビュー
Visited this store to have paint…
Visited this store to have paint matched. Nothing was too much trouble. The guy that helped me was lovely, so polite & knowledgeable. Will definitely be back again.
2024年2月3日
自発的なレビュー
Beautifully tidy store
Beautifully tidy store with fantastic staff. Welcomed as we walked in and directed us to click and collect. Asked by several team members if they could help as we were looking round.
2024年2月3日
自発的なレビュー
Excellent Customer Service
Great staff, immediate approached to be of assistance - excellent customer service.
2024年1月31日
自発的なレビュー
Amazing customer care for paint…
Amazing customer care for paint matching all staff went extra mile but Kat was brilliant and spent so much time sorting it .
2024年1月30日
自発的なレビュー
Good price and collection experience
Paint was a good price. I ordered and picked up an hour later. Paint was ready for me in store
2024年1月19日
自発的なレビュー
Cube storage units
Ordered items online, were available within hours. Collected them without problem. Staff pleasant and helpful
2024年1月20日
自発的なレビュー
Homebase - Chester からの回答
Hi Alan,
Thanks for your feedback! So pleased you had great service - If there is anything we could have done to change your 1* into a 5* please update your review to let us know 😊
Thanks,
Team Homebase
Excellent service thank you
2024年1月15日
自発的なレビュー
Great experience
Great experience - staff were super helpful and friendly. Will definitely shop again. Everything was done with a smile and courtesy.
2024年1月7日
自発的なレビュー
Drove from Conwy
Drove from Conwy. Went into store looking for a toilet that was higher than normal for my husband who has bad hips . Mary was extremely helpful and knowledgeable and went through the options with us and helped us look at other bathroom items too. Will definitely be back.
2024年1月2日
自発的なレビュー
Order arrived as expected
Order arrived as expected, collection from Chester store. Quiet store, no queue or wait times. Packaged well as breakable item.
2023年12月16日
Homebase - Chester からの回答
Hi Rachel,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Easy ordering and delivered on…
Easy ordering and delivered on time...excellent quality and makes my kitchen look so bright and modern.
2023年12月17日
Homebase - Chester からの回答
Hi ROGERS,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
Very friendly and helpful staff
2023年12月16日
自発的なレビュー
Homebase - Chester からの回答
Hi Angela,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
My visit
Rachel was a lovely person to speak to during my visit today. And she was so polite
2023年12月16日
自発的なレビュー
Homebase - Chester からの回答
Hi Rhys,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
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