Not the product I ordered. It has been substituted with another product I would have rejected if I had been consulted. I stay too far from store to bother to return them. I’m not sure if this was... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
This was an online order only! Order went well but because shop didn't have plant pot I'd then liked to have had it delivered to store. This is because of postage & perhaps having to return (to shop)... もっと見る
Lewis was very helpful, efficient and polite when mixing my dulux paint. Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the eld... もっと見る
I have purchased a lot from Homebase and will do again but I was just a little upset that I picked the black and white coat hangers and when I arrived I was given all white ones , all 40 of them .(... もっと見る
企業が回答しました
企業情報
Homebase - Glasgow について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Auldhouse Retail Park Road, Pollokshaws, G43 1AP, Glasgow, 英国
- 0345 640 7293
4.6
優良
114件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 15％に回答しています
通常1週間以内に回答
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この企業を閲覧した人は、以下の企業も閲覧しています。
Great service
Great service. Always had great service here. Staff always very helpful.
2024年11月24日
自発的なレビュー
The custmer service guy was helpful
The customer service guy was helpful, pleasant, knowledgable and over all was a pleasure to speak with. A very positive experieance9
2024年11月8日
Nice indoor plant pot.
This was an online order only! Order went well but because shop didn't have plant pot I'd then liked to have had it delivered to store. This is because of postage & perhaps having to return (to shop) but then losing postage paid.
2024年10月30日
Staff were busy but attentive and…
Staff were busy but attentive and trying to keep the flow of customers happy. Store is well laid out and I was happy with the products I could get!
2024年10月29日
自発的なレビュー
Polite and helpful staff
Lewis was very helpful, efficient and polite when mixing my dulux paint.
Im not sure of the name of the person on tills, receipt says 235962, he was also very polite and was very patient with the elderly customer in front the kept questioning why the weed killer she was buying had pump in the name but didn’t come with a pump. I work in retail and definitely wouldn’t have been able to stay as patient as he did for as long as he did. Well done to both colleagues!
2024年10月25日
自発的なレビュー
Next day delivery for the moisture…
Next day delivery for the moisture meter was exactly what we needed for that emergency
2024年10月16日
Excellent customer service in the shop
2024年10月15日
自発的なレビュー
Staff untrained
Staff untrained.
Manager rude and abrasive to staff.
No one seems to have a clue what is happening.
Store disorganised and messy
2024年10月14日
自発的なレビュー
Homebase - Glasgow からの回答
Hi Karen,
Thanks for bringing this to our attention. We’re sorry to hear you've had a disappointing experience instore. Feedback like this is incredibly important to us. Please feel free to reach out to us on (https://help.homebase.co.uk/hc/en-gb/requests/new) if you would like to discuss this further.
Team Homebase
No paint trauma.
It was my third visit to the store this week trying to find a paint match for a bedroom in the house. I was served on all three occasions by a young lad (l think called Lewis). He was exceptionally helpful even one night going out of his way 5 mins before the store closed. I am grateful for his help and will continue to use that store for sure.
2024年10月12日
自発的なレビュー
Not the product I ordered
Not the product I ordered. It has been substituted with another product I would have rejected if I had been consulted.
I stay too far from store to bother to return them. I’m not sure if this was intentional or if whoever lifted them didn’t read the order or the product box either way it’s disappointing.
2024年10月11日
自発的なレビュー
Homebase - Glasgow からの回答
Hi John,
We’re sorry you’ve had a disappointing experience with your click and collect. We appreciate you bringing this to our attention and will share your review with the store to review further.
Thanks,
Team Homebase
Needed help to source specific paint…
Needed help to source specific paint that I couldn’t find..Lewis at Auldhouse, Glasgow branch was very helpful and efficient, knew the stock and also made me up a sample from the deluxe range. Very happy with the service provided.
2024年10月5日
自発的なレビュー
Good service from Homebase
Staff were pleasant and helpful as recovering from knee surgery, using a stick and rucksack made me a bit slow in getting my things together.
2024年10月6日
自発的なレビュー
Attentive and knowledgeable staff
Attentive and knowledgeable staff. Lewis was very helpful
2024年10月6日
自発的なレビュー
Would recommend
Fast, efficient, friendly, good price and happy with the product. Would recommend.
2024年10月4日
自発的なレビュー
Got exactly what I wanted and a good…
Got exactly what I wanted and a good price too
2024年10月2日
自発的なレビュー
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