Spot on service as usual.. such a shame Homebase is closing… local store staff are great, they have been let down by the “suits” in the offices as per usual.. prices are high yes compared to rivals bu... もっと見る
所在地
所在地を変更Knaves Beech Business Centre, Loudwater, HP10 9QR High Wycombe, Buckinghamshire, GB
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レビュアーのコメントを見てみましょう
On their website it states that they offer a wood cutting service to enable customers to fit larger pieces of sheet materials in their car. I drove past three other DIY stores to get to this store on... もっと見る
企業が回答しました
The operator at the till was so rude. He didn’t greet us at the till, he didn’t give any eye contact, scanned the items then just handed over the receipt. As we were leaving he started talking to th... もっと見る
企業が回答しました
A few weeks before Christmas, I visited the Homebase store in Loudwater, High Wycombe, and had the pleasure of being assisted by David in the paint section. David was exceptionally polite, knowle... もっと見る
企業情報
Homebase - High Wycombe について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Knaves Beech Business Centre, Loudwater, HP10 9QR, High Wycombe, Buckinghamshire, 英国
- 0345 640 7537
4.3
優良
116件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Would like to say a big thank you to…
Would like to say a big thank you to Richard, Chris and Matt at the Homebase High Wycombe. Exceptional service by the staff. The best customer service I have experienced for a long time. Thank you for getting the very big product into my car safely. Most of all thank you for being so kind with me son who has special needs. Their patience and kindness was very much appreciated. Thank you again, a very happy customer.
2024年8月14日
自発的なレビュー
Ready for collection
The purchase was ready and waiting for me to collect as advised and is exactly what I wanted. The member of staff looked troubled, maybe she needs better support and would be more engaging with her customers.
2024年8月13日
自発的なレビュー
You didn’t have the tester in stock…
You didn’t have the tester in stock even though the system stated you did so you mixed up a sample instead which is to be commended.
2024年8月12日
自発的なレビュー
Great service
Very easy ordering - availability, prices etc.
No fuss, helpful and friendly staff.
2024年8月9日
自発的なレビュー
Friendly helpful staff
Friendly helpful staff. Product looks exactly what we hoped for. Yet to construct sun loungers. 2 ordered message left as only 1 boxed the other was the display one, the latter was dismantled very quickly and ready for collection for our trip.
2024年8月8日
自発的なレビュー
Ok just ok
Didn't find the staff very friendly. Had to phone to find out where my click and collect is
2024年7月31日
Homebase - High Wycombe からの回答
Hi Daniel,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Easy return process
The product was not quite as expected from the online photo but I was able to return it immediately with no trouble
2024年7月26日
自発的なレビュー
Friendly helpful staff.
We needed help with getting an item from the back of the store. The staff were very kind and helpful. The lady at the till was super smiley and friendly and took time to talk to our daughter. It was a little disappointing to find that the items on display were not all available to take away with us but we chose some alternatives that we are happy with.
2024年7月29日
自発的なレビュー
The reason I gave 4 is due to the guy…
The reason I gave 4 is due to the guy on the paint section who helped me regarding the job I needed to do, very helpful indeed.then I got to the till and the guy there was the opposite, no good morning no please and no thank you.very non customer service.ive had the misfortune before and he's been the same then.shame really as great store till you get to him.
2024年7月28日
自発的なレビュー
Great service and problem free
Everything was ready when I arrived and the man serving us was very helpful with a great sense of humour. Perfect.
2024年7月25日
自発的なレビュー
Easy to order and pay
Easy to order and pay. Very helpful staff on collection. Very quick and easy overall. Great service.
2024年7月21日
自発的なレビュー
Excellent Customer Service from Luke.
Luke served me today at Click and Collect and was really helpful and efficient in responding to my query about my delivery. Excellent Customer service. Thank you Homebase! You have a great team.
2024年7月16日
自発的なレビュー
I went to purchase an item which I had…
I went to purchase an item which I had difficulty locating and the team went above and beyond assisting me in ensuring that I had the right item to take home. It's been some time since I have received such helpful assistance at any store. A big thank you to Stuart, Richard and the store manager Matt at Highwycombe
2024年7月13日
自発的なレビュー
Excellent service
Ordered online
Easy to use website
1 item showed in stock but not available but alternative item selected excellent choice
Excellent service
would recomend
2024年7月12日
自発的なレビュー
Made an online order
Made an online order. Chose click and collect at Loudwater High Wycombe
Order confirmed within minutes
Collected well within an hour.
Whilst collecting purchased four bags of blue slate which were loaded into my car
Excellent service Thank you
2024年7月8日
自発的なレビュー
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