An absolute Superstar (James Reece) made my visit to Homebase Newark not only a pleasure but a huge relief. I was able to get everything I need to future proof my home at least 2 years ahead of sched... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Recently me and my partner bought a house which we plan to make our home!! Refurbishing, has been stressful and the thought of purchasing a brand new kitchen gave me anxiety in all honesty but Reece... もっと見る
I ordered to be home delivered, but instead the order went to the local store that is closing down. I have been waiting for well over the estimated delivery time.I got no notification email as was pro... もっと見る
企業が回答しました
I have just got home from Homebase Newark and am really upset that the Newark store is closing . It is a fantastic shop and the staff are to a man/ woman helpful and knowledgeable they know their sto... もっと見る
企業情報
Homebase
当該企業による記述

- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Northgate Retail Park, Trent Lane, NG24 1HN, Northgate, Nottinghamshire, 英国
- 0345 640 7264
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 46%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
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Quick ordering process online
Quick ordering process online. Used click and collect and had the product ready for me an hour later. Someone even carried heavy item to my car for me. Highly recommend ⭐️⭐️⭐️⭐️⭐️
Great C S
I wasn't able to personally collect my order but staff were happy to let my husband collect it.
Quick and easy
The bags of compost were absolutely wet…
The bags of compost were absolutely wet through, making them extremely heavy and the excess water pooled in my cat boot. Fortunately, I have a rubber car boot liner. Otherwise, the service was great.

Homebase - Newark からの回答
Great experience from start to finish
Great experience from start to finish. Product was a good price, staff were helpful and informative with regards to delivery of a large item
Rakh from Newark store
Bought bathroom from Newark store. Rakh the designer was fantastic. Everything went smoothly. Quick, efficient and effective. Thank you
Placed the order and the items were…
Placed the order and the items were waiting for me when I went to the store in Newark to pick them up. Service with a smile too!
Always get a smile on entry from the…
Always get a smile on entry from the team. The lady on the till was very helpful on showing me where my click and collect was.
Great service as always 👏.
The system was easy to navigate and…
The system was easy to navigate and find the products I wanted and collected it the next day.
Went to the desk and I could see my order behind the counter ready and waiting. No issues at all.
Great service from Jo
Great service from Jo. Listened to what we wanted and designed the Kitchen exactly how we wanted. Anything we was unsure on she talked us through and helped advise on what she thought would work best for us. Nothing was too much hassle.
The girl on the desk was very friendly…
The girl on the desk was very friendly and helpful.
Rakh - kitchen designer Newark Nottinghamshire…
The attention given to our requests by the kitchen designer Rakh. He was always easy to contact or his colleague helped us. He was invariably courteous and kept us well informed about the progress of our new kitchen.
Excellent experience
Excellent experience, price of item was good, employee even carried the heavy item to.my car sndvwpp ki jai
Staff are always friendly and store is…
Staff are always friendly and store is very organised and tidy
Kind staff and very helpful when we…
Kind staff and very helpful when we needed help.
Display model given as new
Was given the item in a box that had more sellotape than cardboard, with the box in such a condition I decided to open it before taking it home, luckily doing that I realised there were parts missing.
On returning to customer services was told as I had used click and collect they could not swop it so I had to purchase a new one and have a refund on the faulty one.
If I had just purchased it they could have just swooped the item, now I’ve got to wait 5 days for the refund.
When we got home and opened the new box it came apparent that the first lamp had been on display and repackaged poorly with a major part missing.
I having given it one star as the staff who dealt with us were very understanding but couldn’t do anything as that’s company policy.

Homebase - Newark からの回答
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