I picked up a box of tiles and when I unwrapped and opened them 12 of them were broken and chipped.The box had fragile tape wrapped around it but someone obviously didn't take heed. On returning the h... もっと見る
企業が回答しました
所在地
所在地を変更Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD Warley, West Midlands, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We went into the shop to get advice about a new kitchen. We had a limited budget and were expecting not to be able to afford anything! We were pleasantly surprised that they had kitchens within our b... もっと見る
My experience was great as my toddler had unfortunately had an accident in store and I wanted to clean up. Two lovely ladies assisted me and took care of it for me, they were so kind and understandi... もっと見る
I was very disappointed with the customer service I received. I ordered 2 expensive shelving units which were delivered to me a day before a party at my house. One of the units turned out damaged wit... もっと見る
企業が回答しました
企業情報
Homebase - Oldbury について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Unit 1, Oldbury Green Retail Park, Oldbury Ringway, B69 3DD, Warley, West Midlands, 英国
- 0345 640 7085
4.7
優良
219件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Excellent service by Sam!
My experience was great as I was served by Sam. She was terrific, understanding what I needed and giving me the best advice in a pleasant manner. Sam even told me about an offer that was not stated on the shelves so allowing me to take advantage of the discount offered, otherwise I would've been unaware. Thanks Sam...you're a star and a credit to Homebase (Store no. 000085).
2024年10月25日
自発的なレビュー
Visit to Homebase
On my visit to Homebase Oldbury today I found the store to be very clean, well layed out and well signed.
I came to buy plants for my garden,there was a good choice and reasonably priced ,I purchased some plants and was served at the till by a lady named Theresa,she was pleasant helpful and very polite.
2024年10月25日
自発的なレビュー
Suzie from the kitchens department was…
Suzie from the kitchens department was amazing! She helped us with designing our kitchen and managed to get us exactly what we wanted for our new home!
Thank you so much Suzie!
2024年10月23日
自発的なレビュー
My experience was great as always!!
My experience was great as always at this store. I was served by Raj and she was lovely. She dealt with my query very quick and was a pleasure to speak to. Thank you Homebase Oldbury. Excellent service!!
2024年10月20日
自発的なレビュー
Flooring
Ease of order and payment order ready to collect in less than a hour cashier verry helpful and pleasant and did not have to wait ages as order was waiting
2024年10月19日
自発的なレビュー
Lovely customer service
Lovely customer service. Got most of the items on our list and had a lovely chat with Kerry at the till.
2024年10月18日
自発的なレビュー
I was served by Theresa and she’s very…
I was served by Theresa and she’s very helpful and polite.
2024年10月11日
自発的なレビュー
The lady who served us at the till…
The lady who served us at the till Theresa was excellent her customer service was first class
2024年10月16日
自発的なレビュー
Easy buy and collection
2024年10月16日
自発的なレビュー
Good customer service
It is always a chour to have to go DIY shopping but if Theresa is working it's alwlays a pleasure.
The staff are always pleasent and very knowledgeable.
2024年10月9日
自発的なレビュー
Very efficient click and collect…
Very efficient click and collect service. Theresa was great and had a lovely, friendly manner even though she was clearly busy.
2024年10月15日
自発的なレビュー
Prices are great
Prices are great. Served by Theresa always polite , friendly and with a smile
2024年10月12日
自発的なレビュー
Kerry (Oldbury) great customer service
Kerry (Oldbury) great customer service. Showed personal interest, proactive in approach, warm and friendly. Makes a difference these days.
2024年10月11日
自発的なレビュー
Rude no manners
Rude and disrespectful service by Tanveer she was so impolite ridiculous
2024年10月9日
自発的なレビュー
Homebase - Oldbury からの回答
Hi Camille,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Teal
Online purchase click & collect. Hombase Oldbury amazing staff, kind friendly knowledgeable.
2024年10月6日
Brilliant customer service by Theresa
Absolutely brilliant customer service. Theresa who was on Customer service desk was extremely helpful, polite and even reassured us about the colour we had chosen for our kitchen walls as she has chosen the same colour previously. She was wonderful, a credit to the company, went above and beyond
2024年10月9日
自発的なレビュー
Speedy and efficient
2024年10月7日
自発的なレビュー
Exchange of goods
Exchanged petrol lawnmower for a replacement. Staff extremely helpful and polite very pleased excellent service.
2024年10月4日
自発的なレビュー
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