We have recently collected out order Your click and collect order 625876382 is now ready for collection at Portishead. Pop in before 13 NOV, don't forget your ID. See you soo. As we have started on t... もっと見る
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レビュアーのコメントを見てみましょう
Kitchen planning has been a satisfying experience. Alex has been patient and caring. She is extremely efficient and knowledgeable. She is always available by phone. The seating area for the comp... もっと見る
The Karcher K 5 Classic pressure washer is an excellent product, easily removing years of algae on our paving slabs using either the included Dirt Blaster lance or the T-racer that I already had. The... もっと見る
Although there were a couple of people in front of me the service was quick. I had an apology for being kept waiting that sounded genuine. My order was located quickly and given to me with a smile
企業情報
Homebase - Portishead について
当該企業による記述
Homebase
当該企業による記述
- All your home needs
- We know what it takes to make a home. From the fixing, making, chopping, handy things. To the cosy, gorgeous, show-stopping, homely things. We’ve got the lot, all under one roof. Since we opened our freshly painted doors in 1979, we have been making homes and gardens that little bit brighter. Our helpful teams are on hand to help you with your next project in over 145 stores across the UK and Ireland. Whether you’re looking for inspiration on your next transformation or you’re on the hunt for the latest products and trends we have everything you need. Plus, we’ve got all the leading brands like Bathstore, Dulux, Farrow and Ball, Karcher, Powerbase and exclusive ranges from Country Living and House Beautiful. For more inspiration and ideas for your home and garden, follow us on: • Facebook • Instagram • LinkedIn • Pinterest
連絡先
Wyndham Retail Park, Wyndham Way, Portishead, BS20 8LR, Bristol, 英国
- 0345 640 7815
4.6
優良
99件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
この企業を閲覧した人は、以下の企業も閲覧しています。
Moved here last year and live close to…
Moved here last year and live close to Homebase. Alway find the staff friendly and helpful. Returned a few items without any fuss. Good job
2024年1月5日
Homebase - Portishead からの回答
Hello, Thank you for taking the time to leave feedback
Good price
Good price, but not enough staff on the tills, and click and collect goods were not the ones I ordered.
Great response from Homebase Customer service. Many thanks for your prompt attention 👍
2024年1月11日
自発的なレビュー
Homebase - Portishead からの回答
Hi Jane,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store management.
Thanks,
Team Homebase
Damaged and scratched furniture
Went to collection point. Staff very friendly. Collected box of furniture and opened to check before we left store. Very damaged bottom with cracks in front of legs, scrapes, and dents in front of shelves. No other new ones available so we ended up with the display one. This too was scratched, but not cracked so we took it as was needed now. We got it home to realise that we now don’t have the fixing kit. Whilst staff were friendly. It hasn’t made up for the disappointment in taking ex display stock
2023年12月31日
自発的なレビュー
Homebase - Portishead からの回答
Hi Mrs Philips,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Homebase - Portishead からの回答
Hi Tony,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
GOOD FRIENDLY SERVICE
2023年12月6日
Homebase - Portishead からの回答
Hi MR,
Thanks for the great feedback, we hope to see you shopping with us again soon 
Team Homebase
sold a returned faulty item
I ordered online and thankfully did as there were only 2 lights left of this model.
When I picked the order up (the colleague serving me was great) the box looked as though it had been opened and re-sealed and a bit battered. I bought a load of christmas decorations so didn't stop to check the box. When I got home and the electrition opened the box it was clear that it was a returned item.
Parts of the tubing (wire inside) had been cut and the same tubing was tangled so the light wouldn't have sat right.
2023年12月12日
自発的なレビュー
Homebase - Portishead からの回答
Hi Richard,
Thanks for your feedback. We’re sorry for any disappointment and would like to see how we can fix this for you. Please fill in your details at the following link (https://help.homebase.co.uk/hc/en-gb/requests/new?) and we’ll get back to you as quickly as possible.
Thanks,
Team Homebase
bought a 11 fin Homebase Oil Heater and…
bought a 11 fin Homebase Oil Heater and it leaked oil onto my laminate floor overnight on the first time I used it... very disappointed in quality and took ages to clean floor, still has a smear mark on floor, took item straight back to store and given refund. will buy one elsewhere where I can feel I get reliable product that doesn't leak or ruin my flooring !!
2023年12月8日
Homebase - Portishead からの回答
Hi Michael,
We really appreciate your feedback and would like the opportunity to investigate this further for you, we will email you directly so we can gather some more information.
Team Homebase
Ordered a dehumidifier online
Ordered a dehumidifier online, went to collect the staff had a couldn’t be bothered/don’t want to be here attitude, the staff struggled to find my order and when they did presented the product to me upside down even when there are instructions on the box not to. I like Homebase and there products it’s just a shame it’s 50/50 whether the staff are competent.
2023年12月8日
Homebase - Portishead からの回答
Hi There,
We’re sorry you’ve had a disappointing experience. We appreciate you bringing this to our attention and will share your review with the store.
Thanks,
Team Homebase
Homebase - Portishead からの回答
Hi Wanda,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Efficient service and good value
Collected item ordered online. Good value. Round white mirror and white picture shelf which I am using as a make up shelf beneath the mirror. Easy to put up.
2023年12月5日
Homebase - Portishead からの回答
Hi C,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
Homebase - Portishead からの回答
Hi MRS,
Thanks for the great feedback, we hope to see you shopping with us again soon!
Team Homebase
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