Sadly 19 of the 25 tiles were found to be broken after I had taken out the first 6 good ones. The damage indicated the box had been dropped at the original warehouse, not by the courier, who used a se... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Sadly 19 of the 25 tiles were found to be broken after I had taken out the first 6 good ones. The damage indicated the box had been dropped at the original warehouse, not by the courier, who used a se... もっと見る
企業が回答しました
My order was ready to collect very quickly after ordering.. When I arrived at the store to get my order I was served by a friendly member of staff. She was able to find my order quickly. The whole tr... もっと見る
Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped u... もっと見る
I regularly visit Homebase in Tunbridge Wells (Linden Park Road) and am often served by a lady called Shelly (Operator number 232928). She is always helpful and cheery. Great customer service attitude... もっと見る
当該企業による記述
当該企業による記述

Unit 1 A, Linden Park Road, TN2 5QL, Tunbridge Wells, Kent, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 47%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
amazing stuff helpful fast . Andy was polite. And he was helpful told us about the order, we had doublechecked with us the order..sue was helpful to . thank you
Not enough staff so no one to help me out with a large box of garden furniture- had been to Sevenoaks previous week and they were so helpful

Homebase - Tunbridge Wells からの回答
Throughout the Tunbridge Wells store we found the staff exceptionally helpful. In the plants area the lady staff member was so knowledgeable and courteous. The gentleman at the door similarly helped us with specific questions and took time to take us to the area where we found what we were looking for. Amari on the till could not have been more helpful - friendly, enthusiastic and smiling throughout. Great advocate for Homebase.
Welcoming and helpful man at the door who walked me to what I wanted. Polite checkout man called Amari who gestured me over to his free till and served me efficiently
Very helpful and efficient in getting the items into my car. Many thanks
Went in to buy a parasol base, I didn't know which one would be big enough for my parasol. A very helpful member of staff helped me, even unboxing the product so I could check the size
Store was very well presented. Staff members were very helpful, Alison helped us locate the house plants, another staff member helped us to locate the rotary airer covers and Shelly who served us on the checkout was also very helpful and polite.
Order was ready but the energy, or lack of, from the staff member did not inspire confidence. We were also incorrectly directed to the wrong part of the store when there was a whole display in the correct area!

Homebase - Tunbridge Wells からの回答
As soon as we entered the store, an assistant asked us if we needed any help. Our item was ready for us in the click and collect department. Couldn't have been easier.
I went into get plants i had a good service at the till with two young lady’s shelly was very helpful :) told me about this to leave a feed back so i have she also gave me information on what’s on sale ilbe looking at that to very interesting thankyou and online to .
Great service today served by a young lady by the name of Shelly who helped me make sure I got the right products and spent time explaining them to me , that is something you rarely get these days thank you fab shopping experience
Purchase was competitively priced and delivered on time exactly as requested.
The staff. I lost my long-cherished gold ring in the store whilst plant shopping. Assistant handed it in, my panic call when I arrived home got most reassuring response and today I was treated so well by everybody when I went in to collect it.
Extremely unhappy box smaller from store to boxes purchased on line but same price?
Also box cracked ????

Homebase - Tunbridge Wells からの回答
Very helpful lady ( Alison) assisted me in inept attempt to assemble a garden hose kit.
Much appreciated
The click and collect service was good but the whole store was grubby and poorly presented .

Homebase - Tunbridge Wells からの回答
Easy to order and click and collect. Staff more than helpful and very pleasant with everyone. Highly recommend
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。