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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

From start to finish very easy to use website, find what I needed, had a call to confirm all okay, day and date. On the day was later than expected, but called beforehand to advise and arrived when he... もっず芋る

5぀星のうち5の評䟡

4 new tyres fitted 6hrs after booking with no hassle, Great communication and a lot cheaper then the competition. The fitter was very friendly and did a great job. Would highly recommend.

5぀星のうち5の評䟡

A wonderful company! We arrived at Laneside Caravan Park in Hope in the Peak District and found that one of our tyres was punctured. Fortunately, the campsite reception had some Hometyre brochures so... もっず芋る

5぀星のうち5の評䟡

Contact centre were polite, knowledgeable and did not try to upsell. Price quoted for a replacement tyre was also better (sometimes a lot better) than rivals, though not needed... Tony (fitter i... もっず芋る

䌁業が回答したした

䌁業情報

  1. タむダ専門店

さたざたな倖郚゜ヌスから提䟛された情報

Hometyre supplies & fits new tyres at your home or work at NO extra cost at a time and place to suit you. Hometyre can carry out: * Tyre fitting at your home or work, for cars, vans, 4x4's, caravans, motorhomes, trailers, etc. * Puncture repairs * Wheel balancing. * Tyre pressure sensor valve repair, service or replacement. * Locking wheel nut removals. * Tyron band fitting


連絡先

4.9

優良

TrustScore 5段階評䟡の5

309件のレビュヌ

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最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(309)

過去12か月のレビュヌ数: 34ä»¶

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Had a flat tyre this morning when I was


Had a flat tyre this morning when I was about to go to work. I rang hometyre and the lady on the phone was so lovely! I wish I got her name. She managed to get me an appointment for today and the loveliest gentleman Peter came. He was so quick and efficient. Will definitely be using again and recommending to people.

2026幎2月27日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you kindly for leaving such positive feedback Grace! Forwarded on to Louise and Peter : )

5぀星のうち5の評䟡

We had a flat tyre whilst on a short


We had a flat tyre whilst on a short break, home tyre came out the next day and fitted a new tyre. The service was impeccable, Lee the mechanic was brilliant and super fast. We had peace of mind and got home safely.

2026幎2月11日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

We're really happy to have been able to help you and get you back home safely! : ) Thank you.

5぀星のうち1の評䟡

AVOID AVOID

AVOID..Cowboys, poor customer service. I’m a cancer patient and don’t need this stress. This has just added an abundance of stress and money. My alloy was damaged by the fitter, he didn’t notify us of the damage. They then offered to repair the alloy once we pointed this out to them, I could have done a better job. Alloy remains damaged and left in a poor state. NOT TO BE TRUSTED!!! Please use anybody else are from Hometyre

2026幎2月6日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

We believe it’s important to provide full context to this situation:

Steve, our franchise owner in the area, attended this vehicle to routinely replace two tyres. During removal he encountered extreme difficulty removing the wheel nuts, and one in particular - something that can occur on older Jaguar models fitted with Ford-manufactured components of that era. Considerable force was required and one nut was rendered unserviceable during removal.

Steve accepts that he should have formally noted any marking to the alloy at the time. That was an oversight, and neither Steve nor we dispute that.

As soon as the cosmetic concern was raised though, we acted immediately and professionally. Arrangements were made to remove the wheel during a working day when and where the vehicle was not in use, have it professionally refinished by a reputable specialist located approximately 20 miles away, and return it the same day to minimise inconvenience.

On the first attempt, the repairer experienced an unexpected technical issue after preparing the wheel and could not complete the painting process in time. Rather than leave the vehicle unusable, Steve collected and refitted the wheel and returned the following morning to repeat the process – hence the image of a wheel during the preparation process as shown by the owner.
The wheel was refinished and refitted by lunchtime the next day.

While not relevant to the client, for the sake of this narrative, we feel it’s important to note that Steve refused other work and undertook considerable mileage and time to relay the wheel on each occasion – making this an absolute priority.

Upon reinstallation it was noted that the centre cap was not refitted when collected from the repairer. This was a genuine and simple oversight, was duly explained to the customer accordingly, and Steve made the return trip once more to reinstall it. The vehicle remained fully usable throughout.

A further concern was then raised regarding both a mark beneath the centre cap area and the overall finish of the wheel. This mark is not visible once the cap is fitted and does not affect the outward appearance of the wheel or its performance. Nonetheless, we offered to repeat the refurbishment process again at a time entirely convenient to the customer, with detailed inspection prior to refitting to ensure his complete satisfaction. This offer was flatly refused but remains open.

We regret that this situation became more protracted than originally anticipated due to the repairer’s technical issue. However, at every stage Steve acted promptly, absorbed the additional time and mileage costs, and sought to resolve matters constructively.

An image of the completed wheel (prior to refitting the centre cap) can be found here for transparency -

https://drive.google.com/file/d/12sXnpufmkJYL5QxKSL33VKqkl2hh5DCj/view?usp=sharing

5぀星のうち5の評䟡

Got a puncture early Tuesday morning


Got a puncture early Tuesday morning after hitting a pothole. Went online and booked a replacement tyre for that day. Unfortunately the local tyre fitter couldn’t attend as he was fully booked. Spoke to a lovely lady on the phone who done all she could to try and get it sorted the same day. Fast forward 24 hours and I had Bill attend to replace my tyre. His service was nothing short of perfect and had the tyre replaced in no time at all. Checked the pumped up the other tyres on my car and then he was on his way.

2026幎2月11日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for the lovely review Alan. Bill's a true customer service man throughout and he'll be really happy to read your comments : )

5぀星のうち5の評䟡

Great customer service and fair quote.

I woke up to a flat tyre this morning. Was very stressed to be missing work. Hometyre’s customer services were helpful and polite. Their communication was great. They answer the phone, contact via text and reassured me. I’d definitely recommend them/use them in future.

2026幎2月10日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you so much for leaving us such a glowing review - we really appreciate it : )

5぀星のうち5の評䟡

Fantastic service

Fantastic service - exactly as described. I booked on the website, and also spoke to a very helpful lady who processed my booking. The following day Ben came to the house and tried to fix my tyre but unfortunately it wasn't salvageable. My tyre was changed quickly, the only extra was a valve. Would recommend this company, good prices, polite and very fast service.

2026幎1月30日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

We're really pleased to have looked after you! thank you so much for taking the time to leave feedback too : )

5぀星のうち5の評䟡

Same Day Fitting & Amazing Customer Service

Same day fitting. Great customer service. Fair price. Good fitter. Couldn't believe how good the customer service was from start to finish! Unbelievable.

2026幎1月23日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

😊😊😊😊 Thank you Andrew!! Feedback like this makes it all worthwhile.

5぀星のうち5の評䟡

Super quick and explained all way

Super job! My daughters tyre was leaking. Changed tyre and cleaned all alloy re sealing. Explained before completed work and was super quick.

2026幎1月24日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

We really pleased we were able to help and resolve the issue! Thank you so much for your review : )

5぀星のうち5の評䟡

Amazing service!

Ordered for new tyre online, had a call shortly after to confirm sizing and type of tyre needed, really helpful over the phone and whatsapp! Richard came out to me at home the next day, really friendly and job was done in 10 minutes, can’t fault at all and will use again if/when needed!

2026幎1月7日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for sending in a glowing review Charlotte! We really appreciate it : )

5぀星のうち5の評䟡

this company was exactly what


I thought this company was exactly what it says it is and what you would expect a company to be... officiant right from the first phone call to end product... On time, polite, helpful, very very reasonable on price, and when their competitors are so so much more expensive they must know they could raise price's but they dont. Just one of those companies you want to use again and pass on to others

2025幎12月4日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for the absolutely amazing review Mr. Maund. We really do all appreciate it, and feedback like this keeps everyone as motivated as ever! : )

5぀星のうち5の評䟡

I had an absolutely amazing experience


I had an absolutely amazing experience from start to finish. The booking process was easy, and the customer service was friendly and professional. The service provided was prompt and of high quality, all at a very reasonable price. It’s hard to find a better or more convenient way to change your tyres. I highly recommend them.

2025幎11月27日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Wow. Thank you. That's a glowing review and we love it! So happy you had a good experience with us! : )

5぀星のうち5の評䟡

What a breath of fresh air

What a breath of fresh air, arrangements were made quickly and without fuss. The price was good and the service was outstanding. Lee was polite, quick and explained everything. My new tyre was fitted on the same day I called and within two hours. I would highly recommend Hometyre.

2025幎11月25日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for your feedback! It's really appreciated by the whole team here, and Lee who dealt with you. We love that you love the service! : )

5぀星のうち5の評䟡

I had a puncture on my company van


I had a puncture on my company van today and called Hometyre for help. Richard arrived promptly and was extremely polite and helpful throughout. When we realised the tool to remove the spare wheel was missing from the van, he went above and beyond — even driving around town to find one so he could get me back on the road.

The service was absolutely 10/10, and the price was very reasonable too. I couldn’t have asked for better help. I’d highly recommend Hometyre to anyone — a truly professional and customer-focused company!

2025幎10月25日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for the glowing feedback! Richard genuinely loves looking after people and resolving problems, so while it took him a little time - he was really pleased to get you back on the road. : )

5぀星のうち5の評䟡

Great service

Can’t praise this guy enough. 2nd time in 12 months I’ve needed to use them. Comes with an extra tyre just in case the other needs doing. Speedily done.

2025幎10月10日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for your feedback Jonathan - we've fed it back to your tech on the day too! : )

5぀星のうち1の評䟡

I had an issue and was basically called a liar

Below is the reason for a 1 star review.
It states how the wheel was put on with an air hammer stressing the bolts to the max, giving them the potential to shear whilst being driven.
As you can see the MD will put the blame back on you should you have an issue with there shoddy workman ship. He'll also tell you lies of how great a mechanic they are, but choose to stand in a roasting hot van in the summer and a freezer of a van in the winter whist working in the ran. I call Liar.
Yes he can pretend I never had to use a 2 foot long breaker bar whist hitting it with a lump hammer get the bolts to move. But you know what I don't care what this low life thinks. If he his happy to put his customers lives at risk by using an air hammer instead of a torque wrench that's up to him.
Me, I replaced the bolts at my cost with genuine bolts to ensure the safety. This pathetic MD clearly places money over the safety of his customers
If your reading this it's your choice. Use Home tyre and if your bolts are tightened to a limit I don't know but would guess in excess of 400nm and not the 140 they should be. When you drive around a corner and the bolts put under more stress holding the wheel on, will they sheer and the wheel come off at speed is anyones guess.
Me I'll find another company that knows how to use a torque wrench and have the job done correctly.

If you think this is fun, you're right it is. I found the shoddy workmanship and did the repair with my childs safety back to where it should be. However look at his reply. I contacted this moron privately and instead of chatting with me the idiot took it to a public platform such as trust pilot. Clearly thinks he's winning as he displays his poor management skills on here.
He couldn't manage a good wee.
I'll get one of the many companies that supply and fit tyres correctly and home tyre can pat themselves on the back saying good job.

For the second time I used HomeTyre.
This time I had 4 continentals on my daughters BMW.
In January I had the same tyres on her Fiat 500.
The fitter was good and he told me it was his business and I was impressed.
The BMW had to sit on the drive for a week whilst my daughters got her first years no claims.
In that week one of the new tyres deflated, so I called Hometyre and informed them the car hadn't moved so con't be a puncture.
I removed the tyre and put water on the back of the bead and found multiple leaks. Video and sent to Hometyre. I am told a fitter will be out but looks like corrosion and any additional work may be charged.
A different fitter attended as the usual one was on holiday, which he had said when he was fitting the 4 tyres.
The new fitter came and job was done and no charge. All good.
Today , a month later I want to replace the pads and discs all round. Went round the car with a breaker bar to loosen the bolts that should be 140nm tight.
The three from the original fitter were tight and took some effort, I am confident they were as they should have been.
The one that had a puncture was solid. They would not move. I am not weak and weigh 16 stone and I could not get them this tight if I tried.
To get them loose I had to use a 24inch breaker bar pushing down with all I had whilst hitting the back of the breaker bar over the socket with a lump hammer. Eventually they come undone.
This level of tightness will stress the bolts and when driving I fear could shear them as they have been taken way past there molecular structure strength.
I believe mistakes are made and what you do is what separates the good from the bad.
I have basically been called a liar. I assume they think I want a freebie. I will post the reply beneath this so you can see for your self and this is the MD.
I have removed names so they can't have me take this down.
If I had to remove this tyre at the side of the road there would have been no chance. And the MD thinks it's ok to insult me.
Needless to say I will just us Tyres on the drive or one of the many other tyre companies. Theres loads of them and I will be sure to tell all I can of not just the poor workmanship but the rotten attitude of the MD.
FYI, I didn't wait for them to come out as I had started the job and you and didn't want to wait days till I could get it done. I wanted to make sure the breaks were the correct ones before I couldn't return them if they weren't.

Addition. You claim that you offered a reasonable solution. This was for me to stop what I am doing and wait for Hometyre to visit. When would this have been? Then as I am not capable of knowing when bolts have been destroyed due to incompetence you state you have no way of confirming because I didn't wait for Hometyre. Clearly self important and expect everyone to gravitate around you.
New bolts. That would have been good.
Where from? My bolts are BMW genuine items, yours are "Standard Bolts" what ever that means.
You claim you have no way of establishing but also your going to push out the torquing procedure. Which is it

2025幎9月4日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

At no point does any communication sent from us include anything threatening, aggressive or accusatory. We feel it to be balanced, conciliatory and, under the circumstances, offers a reasonable solution to the matter.

Please note excerpts from a direct email response received from this person:

"Your aggressive response makes me feel you think I am after something in compensation."
"With regards the bolts. Keep them. I don’t need your bolts and now I know your customer care I wouldn’t trust the quality as I am sure they are as cheap as you can get."
"I did think about contacting Hometyre to see the appalling work that was done. But knew I would have to wait and then be available. Then if the new set of Brembo brakes didn’t fit and the supplier wouldn’t take them back due to me waiting for you to do your job right, Would you have replaced the Brembo brakes for the correct ones. So I did the job and got it done.
With your reply, I feel if I had of called yourselves you wouldn’t have excepted liability. You would have more lies to push on to me."

Please note the full unedited email sent in response to Mr Turner:

Good afternoon Mr Turner.

Dani has passed on your correspondence to me to review and respond. Please do note that she is a very capable advisor and resolves most queries without the need to escalate. At no point was your communication ignored.

In respect of your formal complaint, I must say that it would come as a genuine shock for Mark to have refitted your road wheel in any other way than by following the correct procedure throughout. He has held a 100% unblemished record for over a decade with us and operated as a qualified time served mechanic for two decades prior. To reiterate Dani’s words – he is meticulous in his work.
It would, of course, be remiss of me not to give due consideration to the matter though.

Unfortunately, it is now impossible for us to validate your claim. It would have been easier if you’d have immediately contacted us upon the attempted removal and allowed us the opportunity to understand it in person. We would have been happy to send one of the techs to you as soon as possible. That is no longer a viable option clearly.

Under the circumstances then, and as the fairest resolve, I will instruct Wayne to revisit your address to inspect the vehicle, and the wear to the existing bolts as soon as possible and as a matter of urgency. He will, as a matter of courtesy and purely as a gesture of goodwill, supply a replacement set of new standard wheel bolts and refit them to this wheel. You are very welcome to observe this process with him, of course. This should alleviate any potential safety concerns you may have moving forward.

If you can please let me know, as soon as possible, the most suitable working day to arrange the visit - I will make sure it is fulfilled. Wayne will have the bolts available from tomorrow (Friday). In the meantime, I have informed Mark of your concerns and asked to him ensure that he remains diligent in his work. Wayne will share his findings with Mark for review.

While it is not possible for us to substantiate your claim, we are very sorry for any convenience you may have encountered regardless, and assure you that a bulletin will be issued to all our technicians operating across the UK to ensure adherence to refitting and torquing practises.

5぀星のうち5の評䟡

Excellent service and kept informed

Called for a replacement tyre on Friday afternoon, couldn’t get me in until Tuesday. Said I would call back if I can’t get it done sooner and put the phone down, 2 mins later they called back and could be slotted in Saturday afternoon, on Saturday morning had a call, they were still waiting for tyre and would be delayed by an hour. Smack on time they turned up to replace the tyre, was excellent service and informed me all the way through. Very polite and reasonable cost for the at home tyre replacement. Will definitely use again.

2025幎8月23日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for your feedback and response, and we're really happy to have looked after you! : )

5぀星のうち5の評䟡

Even the Alloys got cleaned!!

I had 2 new front tyres fitted to my car.
Good price and excellent service. Even the alloys got cleaned.

2025幎6月27日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

We like to go the extra mile! It's a little effort to show we genuinely care and hope to provide services to you in the future! Thank you for taking the time to leave a review. : )

5぀星のうち5の評䟡

Now that’s what I call fast fit!

I was informed by several colleagues at work that I had a flat tyre. On inspection, sure enough there was a big piece of metal stuck in the tread and the car sitting on its wheel rim. Time to call Hometyre again. They sourced a tyre and Richard had replaced it all within a couple of hours. Great service all round. Thanks everyone!

2025幎7月22日
自発的なレビュヌ
Hometyre ロゎ

Hometyre からの回答

Thank you for using us, and reviewing us again Peter! Glad you're loving the service : )

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