Horsemat ltd ロゎ
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Horsemat ltd レビュヌ 

948
•
TrustScore 5段階評䟡の5

5.0

乗銬サヌビス
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5぀星のうち5の評䟡

Excellent service
I have not received service as good for many years! Friendly and great to be able to support a local business
thank you Kim and the team 😊

䌁業が回答したした

5぀星のうち5の評䟡

Customer service. Maddie was brilliant. Gave me all the information I asked for, good communication and very helpful! She even helped with the delay in my delivery even though she had finished wor... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

From first ordering to delivery this was a perfect transaction. The mats are well priced, and although on back order, as they and the fixing pins were out of stock, they were available when advised, o... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

Ordered two wall mats for our horse box to repair the damaged panels. The panels were very reasonably priced, were delivered within a couple of days by reliable company and were as advertised. The del... もっず芋る

䌁業が回答したした

䌁業情報

  1. 乗銬サヌビス
  2. ・
  3. ゎム補品提䟛業者
  4. 厩舎
  5. 乗銬甚品店
  6. 䜓育通
  7. 銬堎

圓該䌁業による蚘述

Horsemat Ltd are suppliers and installers of quality stable mats - equestrian matting, matting for horse walkers, grass mats, matting for horse boxes & trailers and paddocks. We also, supply and install many products for kennels, gyms, sports areas, driveways, gateways, car parks, there aren't many scenarios we haven't come across in 20 years! As a small family company, we really pride ourselves on our personal customer service, we set our standards bar at Charles Kingsley's quote "Do as you would be done by" . We believe customer service is in decline and would like you to experience the standard that we would hope for ourselves. We genuinely care about our customers, their requirements and seeing your enquiry all the way through from your vaguest thoughts to the delivery or installation of your mats. Your satisfaction is our motivation, we will never unnecessarily sell you a product that you don't need. We never say that things don't go wrong, but if they do we will do everything in our power to put it right, quickly and efficiently for you. If you need a mat for it Horsemat has you covered with not only great products but fantastic service! We invite everyone to review us, and are enormously proud of and appreciate our Trustpilot reviews.

連絡先

5.0

優良

TrustScore 5段階評䟡の5

948件のレビュヌ

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この䌁業のTrustpilot 利甚方法

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5.0

すべおのレビュヌ

(948)

過去12か月のレビュヌ数: 56件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち5の評䟡

Above and beyond

Above and beyond, great knowledge of the product, brilliant and useful advice on installing and just very professional all round.

2024幎7月26日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Sarah for taking the time to leave us a lovely review, it was our pleasure to be able to help and advise you. We enjoy a "different" application and "matting for round vegetable patches" is a fairly rare one! We look forward to helping you with your next collection!

5぀星のうち5の評䟡

Friendly staff that understand and


Friendly staff that understand and react to the customers needs, service provided has been exceptional on both occasions l have used this company

2024幎7月11日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you Andrew for taking the time to leave us a great review. We enjoy a challenge that is a bit out of the ordinary and were so happy to be able to help you again.

5぀星のうち5の評䟡

Lovely job!

Friendly service, efficient, clean and professional installation.

2024幎6月27日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Lesley for taking the time to leave us a great review. We were delighted to be able to help you with your installation!

5぀星のうち5の評䟡

Highly Recommended

Great people to work with even when their delivery contractor let them down, which was dealt with and fixed straight away. Would highly recommend.

2024幎6月26日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Kara, for taking the time to leave us a great review. Having spoken to you this morning to check all was ok in the end, I have just realised you left this lovely review. We really appreciate it, we wouldn't say things NEVER go wrong, but we do like to think, that when they do, we do everything in our power to put them right.

5぀星のうち5の評䟡

Great Customer Service

Very knowledgeable, helpful, polite, and good quality

2024幎6月18日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you for leaving us a great review, we were delighted to be able to advise you and help you with your collection.

5぀星のうち5の評䟡

Great quality

Great quality, friendly and helpful staff. Delivers on time too

2024幎6月7日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Helen for leaving us a lovely review. We were so happy to be able to help you and are delighted that you are happy with your mats!

5぀星のうち5の評䟡

I used horsemat for the first time when


I used horsemat for the first time when buying stable mats for my barn/field shelter - excellent customer service and communication (requested max 7.5 tonne wagon due to access, followed up precisely), delivery was great by their courier Pallex also, 2 hour time slot given on the morning, delivered on time and efficiently. Would recommend for anyone buying stable mats etc.

2024幎6月20日
自発的なレビュヌ
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Scott for leaving us such a glowing review. We were so pleased to be able to help you and work with your delivery time frame. As you have realised we use a third party delivery service and rely on them to represent us as we hope. It is so good to hear when it all goes to plan!

5぀星のうち5の評䟡

Can thoroughly recommend!

As always the customer service at Horsemat, was second to none! The work was completed on time and once again the guys did a great job replacing the rubber matting in three stables. Can thoroughly recommend this company!

2024幎6月5日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Claire for leaving us a lovely review, we were delighted to be able to help you again. We look forward to helping you when you are ready for another stage!

5぀星のうち5の評䟡

Great service

Messaged, asked how many i needed to do X amount of stables, was told what to buy, paid and collected the next day.

Brilliant mats - very heavy duty. Will 100% use agian

2024幎5月30日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you Joel for taking the time to leave us a great review, we were so pleased to advise you and help you with your collection. We look forward to helping you again.

5぀星のうち5の評䟡

Superb service once again

Superb service once again! Huge thank you to Kim, Tom & Sophie for advising on mat type & the ships progress updates. Bought the Newmarket mats for second time due to moving yards. They’re easy to fit, move to clean out & comfy for my wet horse!

2024幎5月30日
Horsemat ltd ロゎ

Horsemat ltd からの回答

Thank you so much Helen for your glowing review. We were so happy to be able to help you again and really appreciated your patience in waiting for the mats to arrive with us. We love it that you are so happy with the Newmarket mats and they work so well for you and your horse!

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