hotline.co.uk レビュー 

hotline.co.uk からの回答

2026年6月5日

Hi Valerie,

Thanks for your review and for choosing our Silicone Printed Wristbands.

We're pleased to hear the wristbands were exactly what you were looking for and that you were happy with both the product quality and the clarity of the printing. We know how important it is for branded wristbands to look sharp and professional, so it's great to know they met your expectations.

We appreciate you taking the time to share your feedback and look forward to working with you again in the future.

Kind regards,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月5日

Hi,

Thanks for your review and for coming back to us for another order.

It’s great to hear that you’ve had another positive experience with our service. The Budget Promo Baseball Cap remains a popular choice for businesses, events and giveaways, so we’re pleased we could help once again.

We really appreciate your continued support and look forward to helping with your next branded merchandise order.

Thanks again,

John
Customer Support

hotline.co.uk からの回答

2026年6月4日

Hi Sam,

Thanks for taking the time to leave a review.

It's great to hear that ordering was simple, your products arrived on schedule, and the quality met your expectations. We work hard to make buying branded merchandise as straightforward as possible, so it's rewarding to know that was reflected in your experience.

Thank you for choosing Hotline. We appreciate your feedback and look forward to helping with your next promotional product order.

Kind regards,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月3日

Hi,

Thank you for your review! It's great to hear that you love your order. We appreciate you choosing us for your first purchase and hope to work with you again soon.

Kind Regards,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thank you for your 5-star review.

We're delighted to hear that you found the ordering process easy and were pleased with both the service and the product. Providing quick quotes, fast Visual Proofs™ and a smooth ordering experience is exactly what we strive for, so it's great to know we delivered on all three.

We really appreciate your feedback and look forward to helping with your next promotional products order.

Kind regards,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your continued business and for taking the time to leave a review.

We're delighted to hear you found the process so easy. Making it simple to order promotional products, approve your free Visual Proof™ and reorder when needed is exactly what we strive for.

We really appreciate your repeat custom and look forward to helping with your next order.

Kind regards,
Oliver
Managing Director

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your 5-star review.

We're delighted to hear that you found the ordering process straightforward and quick. Making it easy to create branded promotional products online, from requesting a free Visual Proof™ to placing your order, is exactly what we strive for.

Thank you for choosing Hotline. We appreciate your support and look forward to helping with your next order.

Kind regards,

John
Customer Support Team

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your review and for your order. We're delighted to hear that you were pleased with the products overall, and that only a couple of items out of a batch of 250 had any issues.

We also appreciate your feedback regarding VAT. We understand how important it is to budget accurately, especially for larger promotional merchandise orders. Our prices are displayed excluding VAT as many of our customers are VAT-registered businesses, however VAT is shown in the basket before checkout and can also be viewed on your Visual Proof™ by clicking the pricing breakdown link. We'll certainly take your comments on board as we continue looking for ways to make pricing as clear and transparent as possible.

Thank you again for your feedback and for choosing Hotline. We hope to have the opportunity to help with your next branded merchandise project.

Kind regards,
Hotline Customer Support Team

hotline.co.uk からの回答

2026年6月2日

Hi,

Thank you for your continued support and for taking the time to leave a fantastic review.

We're delighted to hear that you've found our team helpful and that you're consistently pleased with the quality of the promotional products you receive. As a repeat customer, your recommendation means a great deal to us.

We really appreciate your loyalty and look forward to helping with your next branded merchandise project.

Kind regards,
Oliver
Managing Director

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your continued support and for taking the time to leave another review.

We're delighted to hear you're pleased with the speed of our service and how quickly your Visual Proof™ was produced. As a repeat customer, it's especially rewarding to know that our proofing process continues to make ordering your branded merchandise straightforward and efficient.

We look forward to delivering the finished products and hope they exceed your expectations once they arrive.

Thanks again for choosing Hotline.

Kind regards,

John
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thank you for your feedback.

We're sorry to hear you were unhappy with the delivery cost. For this order, express delivery was selected for both your promotional mini rugby balls and advertising logo bugs. We also offer lower-cost Standard and No Rush delivery options for customers who have more flexibility with their deadlines.

We always display delivery costs clearly before checkout so customers can choose the option that best suits their budget and timescale.

Thank you for giving Hotline a try and for taking the time to share your feedback.

Kind regards,

John
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi Rana,

Thank you for your 5-star review and for choosing Hotline for your first order of our SPF30 Sun Lotion with Carabiner.

We're delighted to hear you found our range of promotional products good value for money and that the ordering experience was straightforward. The SPF30 Sun Lotion is a popular choice for outdoor events, exhibitions and summer campaigns, making it a great fit for Cannes Lions.

We hope your branded sun lotions make a big impact at the event and look forward to helping with any future promotional merchandise requirements.

Have a fantastic time at Cannes Lions!

Kind regards,

Lucy
Customer Support Team

hotline.co.uk からの回答

2026年6月2日

Hi,

Thank you for your review and for choosing Hotline for your first order of full colour drawstring bags.

We're delighted to hear that you found our responses prompt and the turnaround on your Visual Proof™ quick and efficient. We know how important it is to see exactly how your branded drawstring bags will look before placing an order, so it's great to hear you're pleased with the mock-up.

We appreciate your confidence in us and look forward to delivering the finished bags. We hope the final product exceeds your expectations, and we'd love to hear your thoughts once they arrive.

Thanks again for choosing Hotline.

Kind regards,

John
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thank you for taking the time to leave us a review.

It's great to hear that everything went smoothly from start to finish. We know customers value a straightforward ordering experience and fast delivery, so we're pleased we could provide both alongside a product that met your expectations.

We really appreciate your support and hope to be part of your next promotional merchandise project.

Best wishes,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your fantastic review.

We're delighted to hear that you were happy with both the quality of your products and the prompt delivery. Providing high-quality branded promotional products backed by reliable service is exactly what we strive for, so it's great to know we delivered on both.

We really appreciate your recommendation and thank you for choosing Hotline. We look forward to helping with your next promotional merchandise project.

Kind regards,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thank you for taking the time to leave us a 5-star review and for choosing Hotline for your first order of Express Cotton Tote Bags.

We're delighted to hear that you've found our service quick, helpful and efficient so far. Providing fast responses and making the ordering process as straightforward as possible is something we work hard to deliver.

We’re confident you'll be pleased with the quality of your printed cotton tote bags when they arrive. Thank you again for your order and for placing your trust in us for your promotional bags.

We look forward to helping with your next project.

Kind regards,

Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,
Thanks for your 5-star review.

We're delighted to hear you were happy with our speedy service. At Hotline, we know how important fast turnaround times are when ordering promotional products, so it's great to know we delivered on that for you.

Thank you for choosing Hotline.co.uk and we hope to help with your next branded merchandise order.

Kind regards,

Lucy
Customer Support Team

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your 5-star review and for choosing Hotline for your first order.

We're delighted to hear that you were pleased with the fast service, print quality and value for money. We work hard to provide high-quality printed promotional products at competitive prices, so it's great to know we delivered on all three.

We really appreciate your feedback and look forward to helping with your next branded merchandise project.

Kind regards,

Lucy
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi,

Thanks for your 5-star review and recommendation.

We're delighted to hear you found our online ordering process easy to use and that we were able to make the alterations you needed. Our team works hard to ensure every customer receives a personalised service and a product that matches their requirements exactly.

Thank you for choosing Hotline. We really appreciate your recommendation and look forward to helping with your next order of promotional products.

Kind regards,

John
Customer Support

hotline.co.uk からの回答

2026年6月2日

Hi Angela,

Thank you for your 5-star review and for choosing Hotline for your first order of our Curvy PLUS Digital Print Pens.

We're delighted to hear that you found our website easy to use and that the free Visual Proof™ process helped you see exactly how your branded pens would look before ordering. Providing multiple design options quickly is something we know our customers value, so it's great to hear this made the process straightforward for you.

We hope you're delighted with the finished promotional pens and look forward to helping with your next branded merchandise project.

Thanks again for your recommendation and for choosing Hotline.

Kind regards,

Lucy
Customer Support