K-pop Korner  レビュー 

97
•
TrustScore 5段階評価の4.5

4.7

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

i went to the store in Nottingham, and the service was amazing. staff are really kind and are happy to have a chat with you (kpop related) while paying/packing your items, they take good care of the i... もっと見る

5つ星のうち5の評価

I went to the KPOP Korner in Nottingham and ordered from the site. I’m not sure the name of the person I spoke to inside, but she was lovely and really helpful with checking stock of the Hyunjin th... もっと見る

5つ星のうち5の評価

I ordered a Katseye pc from here! It’s just arrived and it came packaged securely and arrived quickly. It also had a note with who packed it! Thank you Kate for packing and for the song recommendati... もっと見る

5つ星のうち3の評価

I've ordered twice now and neither time have they informed me that my order shipped, so I couldn't track them. They were both pre orders, so I wasnt sure when they would ship. I had to ask after one... もっと見る

企業が回答しました

企業情報

  1. 楽器屋
  2. ・
  3. CD ショップ

当該企業による記述

K-pop Korner Nottingham & London At K-pop Korner, we’re proud to be the only K-pop store in the UK with three branches, run by a family of fans and fan staff who live and breathe K-pop. We stock exclusive items, signed albums, and rare collectibles you won’t find anywhere else , straight from Korea. You can find our stores in the heart of Nottingham, at London Euston, and The Sidings, Waterloo, Central London. You can also buy our huge selection of k-pop albums, merchandise, lightsticks and photocards securely on our website www.kpopkorner.com We also host exciting fan events, photocard trading days, and K-pop concerts that bring the community together across the UK.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

97件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(97)

過去12か月のレビュー数: 46件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

No information given after orders

I've ordered twice now and neither time have they informed me that my order shipped, so I couldn't track them. They were both pre orders, so I wasnt sure when they would ship.
I had to ask after one of my orders as a whole month passed after the scheduled release date to find it had been shipped weeks ago but never arrived. And then I had to email and message multiple times to get the tracking number for the replacement.
Very poor customer service and not giving tracking numbers for parcels seems insane to me

2025年12月29日
自発的なレビュー
K-pop Korner  ロゴ

K-pop Korner からの回答

Hi Sabine,

Thank you for taking the time to leave your review. We’re genuinely sorry for the frustration this caused and we understand how concerning it is not to receive shipping notifications, especially for pre-orders.

All of our order updates and tracking emails are fully automated and synced directly with Royal Mail. When an order is dispatched, tracking information is automatically generated and sent to the email address used at checkout. On our side, we can see confirmed dispatch and tracking logs showing these emails were successfully sent.

If emails are not being received, this is usually due to email provider settings (such as spam filters, blocked domains, or inbox rules), rather than the emails not being sent. That said, we absolutely want to investigate this properly and prevent it from happening again.

Please email us at hello@kpopkorner.com, and our support and tech team will be happy to review your order, resend tracking details, and look into any potential system or delivery issues so we can improve this moving forward.

Thank you again for your orders and your feedback, it genuinely helps us refine our systems and customer experience.

Kind regards,

K-pop Korner Team

5つ星のうち5の評価

Great selection of K Pop products

Great selection of K Pop products, fast delivery with the personal touch. Highly recommend.

2025年11月28日
K-pop Korner  ロゴ

K-pop Korner からの回答

Hi Louise,

Thank you so much for taking the time to leave such a lovely review.
We’re really glad you enjoyed the selection and that your order arrived quickly, the personal touch is something we genuinely care about, so it means a lot to hear that it came through.

We truly appreciate your support and recommendation, and we hope to ship to you again soon!

Best wishes,
K-pop Korner Team

5つ星のうち5の評価

BTS light-stick, finally I have one!!…

Its so amazing to have a local Kpop shop, and you can purchase online too the shipping costs aren't unreasonable. Its not easy to purchase Kpop items in the UK, so 감사합니다
Item arrived quickly & is just as described.

2025年12月5日
自発的なレビュー
K-pop Korner  ロゴ

K-pop Korner からの回答

Hi Caroline,

We’re so glad you’re happy with your BTS lightstick! We really hope you managed to get tickets to see BTS and enjoy using it at a concert someday 💜
It truly means a lot to us when our products are appreciated and go to a good home, especially items like official BTS lightsticks, which can be hard to come by.

Thank you so much for supporting us and for taking the time to leave such a lovely review.

Best wishes,
Natasha and the
K-pop Korner Team

5つ星のうち5の評価

Always super happy with purchases from…

Always super happy with purchases from either online or in shop.Online orders are always quick to be dispatched and packed with care.

2025年11月28日
K-pop Korner  ロゴ

K-pop Korner からの回答

Hi Sara,

Thank you so much for your continued support, it means the world to us. We’re so happy to hear that you’ve always had positive experiences both online and in store, and that your orders arrive quickly and packed with care.

Having loyal customers like you is what keeps us going and allows us to continue doing what we love most: supporting the K-pop community and running events that bring fans together. That’s really what we’re all about.

Thank you again for being part of our journey!
Natasha and the
K-pop Korner Team

5つ星のうち1の評価

Order multiple times from this company…

I originally left a positive review, but that completely changed on Christmas Day. My daughter opened both of her gifts only to find that the photo cards had been removed. At no point did the listing say the photo cards were taken out, and nothing stated that the boxes had been opened beforehand.

When I contacted the company, their response was that the description “didn’t say it included them”. That’s a complete cop‑out. Every other retailer clearly states when photo cards are not included, and in the past when I’ve ordered different versions of the same item, the photo cards were always there.

This feels misleading and an easy way to get sales by showing a product that isn’t what you actually receive. Really disappointing experience and not something I’d expect from a company I previously trusted.

2025年11月29日
自発的なレビュー
5つ星のうち5の評価

Fast and efficient.

2025年11月3日
K-pop Korner  ロゴ

K-pop Korner からの回答

Hi Jennifer,

Thank you so much for your review, we’re really glad you had a fast and efficient experience with us!

Best wishes,
K-pop Korner Team

5つ星のうち5の評価

Favroute store!

Favroute kpop store I've been with them since they were a little shop called ppl everyone is so nice and they make sure there packages are always packed safely! I've never has a bad experience

2025年8月30日
5つ星のうち5の評価

Great customer service and communication!

I ordered two NCT lightsticks about a week before SMTown in London they came very fast and were in perfect condition. I was kind of scared they wouldn’t come before the concert so I emailed customer support who were very very helpful and got back to me very quickly. They kept in touch with me so I knew what was going on with my order at all times which left me feeling assured. I would definitely order from here again!

2025年6月24日
5つ星のうち2の評価

very slow and unresponsive

waited nearly 3 weeks for my item to be shipped, had to email them asking when it would be shipped for them to even do it, with no response apologising for any delays either.

2025年6月18日
自発的なレビュー
5つ星のうち5の評価

Responsive staff, fast shipping, packed beautifully

I sent a message on their website after working hours with a question about an item, and still got an immediate response. my purchase was made that evening and shipped out the very next morning. Packed professionally, and came with a sweet little note from one of the employees. Great experience, will definitely be shopping here again!!

2025年6月12日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報