Excellent customer service at Barry Howdens without fail. All the team are knowledgeable and we’ve been going there for years. Can’t fault them at all!
企業が回答しました

Cardiff Road Business Park, Cardiff Road, Barry, CF63 2PQ South Glamorgan, Wales & West, GB
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Excellent customer service at Barry Howdens without fail. All the team are knowledgeable and we’ve been going there for years. Can’t fault them at all!
企業が回答しました
Staff were so helpful, professional and listened to what we required. Thank-you!!!
企業が回答しました
I have to edit my review on finding out information as to why my credit account application was declined. Apparently there was an oversite regarding the accounting of files, ( on my side)etc. One o... もっと見る
企業が回答しました
Excellent experience from initial design to finished kitchen. After sales service from Howdens staff at Barry was impressive, always welcoming and helpful. Thank you
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Cardiff Road Business Park, Cardiff Road, Barry, CF63 2PQ, South Glamorgan, Wales & West, 英国
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Staff were so helpful, professional and listened to what we required. Thank-you!!!

Howdens - Barry からの回答
Excellent customer service at Barry Howdens without fail. All the team are knowledgeable and we’ve been going there for years. Can’t fault them at all!

Howdens - Barry からの回答

Howdens - Barry からの回答
The person who served me was good at his job efficiently

Howdens - Barry からの回答

Howdens - Barry からの回答
It's always good to deal with dave on the counter, and everyone's helpful

Howdens - Barry からの回答
Great discounts for customers. I got a free kitchen design and plan. Delivery was very quick. Would recommend 100%

Howdens - Barry からの回答
Great service at the front desk in Barry from Dave.
Made kitchen purchase easy.

Howdens - Barry からの回答
Quality of products is not always the best. Credit control are somewhat heavy handed and will threaten with account closure and legal action for a balance of circa £25. There are often trade promotions and deals that are not really deals, You can also often be stood at trade counters for an age. There is no real customer care or retention with this company.

Howdens - Barry からの回答
Quick and easy to deal with and get the right product for my requirements

Howdens - Barry からの回答
Beware Consumer Rights "Do Not Apply" to Howdens... the flooring we purchased (SDH3234) has had nothing but problems, de-lamination, lifting in places, stains not coming out, the list goes on, was installed on a flat level surface and fitted according to the manufacture guidelines (which is manufactured by Howdens) yet they will fob you off and say consumer rights are not valid as we are "trade only". This is an ambiguous loop hole, which is used only when it suits Howdens not the end user. For example you will see a number of reviews on here 5 star that saying "howdens installation and after sales were amazing."But this contradicts itself as Howdens claim they do not install, and it’s not their problem if you have an issue. However if they manufacture the product, take your money for the product, offer a 20 year guarantee with the product yet won't accept liability this is a big red flag. Litigation can and should be used where appropriate. It's a shame, as I offered the product to be taken away for "testing by quality control" and a refund, repair or replacement as per their guarantee but they refused to do so - insultingly they said they don't have to but will offer 1 pack of flooring as a gesture of goodwill (our flooring is 72sqm and cost over £3,000 in flooring alone). It seems a case of anything goes wrong "computer says no".
In response to Howdens reply, your missing the point entirely it’s the product that’s faulty, the product that you manufacture not the installation . Otherwise whats the point of warranty guarantee ?

Howdens - Barry からの回答
I have to edit my review on finding out information as to why my credit account application was declined.
Apparently there was an oversite regarding the accounting of files, ( on my side)etc.
One of the Howdens team looked into this had found the issue and then contacted me to explain.
So, thanks to Howdens for pursuing this issue on my behalf. I have been dealing with Howdens for a long time and they have always served me well. 5 star service.

Howdens - Barry からの回答

Howdens - Barry からの回答
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