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Howdens - Basildon レビュー 

137
•
TrustScore 5段階評価の4.5

4.7

Units 29 - 31, Yardley Business Park, Luckyn Lane, SS14 3GL Essex, East Anglia, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Fantastic customer service and support from start to finish with Steve at Basildon Howdens. He came out measured our kitchen, came up with a perfect design that optimised all the space including items... もっと見る

企業が回答しました

5つ星のうち5の評価

Very helpful very knowledgeable and took care of me being a new trade customer . Always willing to help . Purchased Howdens own brand oven very impressed . I had an independent person collect item fro... もっと見る

企業が回答しました

5つ星のうち5の評価

Katie at Howdens in Basildon was so helpful and patient with us. She made the experience so much easier. Nothing was too much trouble. Would highly recommend.

企業が回答しました

5つ星のうち5の評価

Always a great experience with friendly staff including warehouse, trade counter, designers and management. It's not all about the sale with Basildon howden as you can have a chat ask advice or even a... もっと見る

企業が回答しました


企業情報

  1. キッチン用品店
  2. ・
  3. キッチン家具店
  4. ドア提供業者
  5. 床材店
  6. 寝室家具店

当該企業による記述

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

当該企業による記述

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

連絡先

  • Units 29 - 31, Yardley Business Park, Luckyn Lane, SS14 3GL, Essex, East Anglia, 英国

  • 1268272340

4.7

優良

TrustScore 5段階評価の4.5

137件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(137)

過去12か月のレビュー数: 8,663件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Steve - Basildon / Fantastic Customer Service

Fantastic customer service and support from start to finish with Steve at Basildon Howdens. He came out measured our kitchen, came up with a perfect design that optimised all the space including items we wanted hidden such as bin and washing machine. He supported us whilst our builder was building the kitchen and any issues or damaged items were fixed immediately. Nothing was too much for Steve, so much so we have continued to work with him to finish other areas in our house such as our interior doors, skirting and glass stair rail. We cannot thank him enough from start to finish. Thank you so much, you made the experience of completing our first home just that bit sweeter - Ross and Aimee

2026年8月17日
自発的なレビュー
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Good morning, Thanks for reviewing our Howdens - Basildon depot. Have a great day. Many Thanks, Alexandra

5つ星のうち5の評価

Very good experience

Very good experience, customer service was a highlight and a good product.

2026年10月15日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Good morning, Thank you for taking the time to leave this review. Take care and have a lovely day. Many Thanks, Alexandra

5つ星のうち5の評価

Katie at Howdens in Basildon was so…

Katie at Howdens in Basildon was so helpful and patient with us. She made the experience so much easier. Nothing was too much trouble. Would highly recommend.

2026年10月14日
自発的なレビュー
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Cheryl,

Thank you for your kind words about your experience with Katie at Howdens in Basildon.

Best wishes, Alexandra

5つ星のうち5の評価

Very helpful

2026年9月25日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello John,

Thank you for your positive feedback and for taking the time to share your experience.

Best wishes, Alexandra

5つ星のうち5の評価

Great products

Great products, superb serive ,,& a friendly bunch ,,
Even the team I met at the EXCEL Show 2 wks ago,& I was wearing the latest ,Howden Teeshirt .

2026年9月21日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello WROXHAM WINDOWS & DOORS, Thanks for leaving this 5 star review for the Howdens - Basildon depot! Many Thanks, Alexandra

5つ星のうち5の評価

Very helpful very knowledgeable and…

Very helpful very knowledgeable and took care of me being a new trade customer . Always willing to help . Purchased Howdens own brand oven very impressed . I had an independent person collect item from their Basildon store , helped load the item into the car. Would recommend to any new start up or established contractors

2026年9月11日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Paul,

Thank you for your kind words and for sharing your positive experience with us at Howdens Basildon.

Best wishes, Alexandra

5つ星のうち5の評価

The staff were very helpful as we were…

The staff were very helpful as we were working in Enfield they sorted our query in Basildon so we could just go and do the job and not have to run around looking for bits

2026年8月19日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Michael John,

Thank you for your kind review.
Best wishes, Alexandra

5つ星のうち5の評価

Easy order

Easy to order any thing wrong instant replacement

2026年8月3日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Simon,

Thank you for your feedback and for highlighting the ease of ordering and our instant replacement service.

Best wishes, Alexandra

5つ星のうち5の評価

Always a great experience

Always a great experience with friendly staff including warehouse, trade counter, designers and management. It's not all about the sale with Basildon howden as you can have a chat ask advice or even a bit of banter. Top marks from OddJobRob.

2026年7月29日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Robert,

Thank you for your kind words and for recognising our team's efforts at Howdens Basildon.

Best wishes, Alexandra

5つ星のうち5の評価

Fantastic Manager Steve Day

Overall the experience with Howdens was positive. However, if I was doing the review purely on the kitchen designer, I would mark it one star as caused a huge problem with his lack of responses to emails.
But then Steve Day came along and made it more than a five star review. He understood what the problem was and did everything within his power to get us the kitchen we had hoped for. He was always polite, nothing was too much trouble and came back on a few occasions.

I have no hesitation in recommending Howdens based on how Steve runs his store. A true professional and gentleman.

Thank you so much Steve from Brian

2025年11月14日
自発的なレビュー
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Brian,

Thank you for sharing your feedback. We are pleased to hear that Steve was able to resolve the issues you faced and provide you with the service you expected.

Thanks

Zara

5つ星のうち5の評価

Usual excellent service and helpfulness

Usual excellent service and helpfulness

2026年7月1日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Carl,

Thank you for your kind words and for taking the time to share your experience with us. We're delighted to hear that you received excellent service and found our team helpful.

Best wishes, Aine

5つ星のうち5の評価

Great service

Great service, communication and pleasure to deal with.

2026年6月15日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello, good afternoon

Thank you for your kind words and for taking the time to share your experience. We are delighted to hear that you were pleased with our service and communication.

Best wishes,
Todd

5つ星のうち2の評価

Picked up one pack of flooring box was…

Picked up one pack of flooring box was covered in graffiti and scribble contents damaged it seems like most stuff i buy from howdens are customers returns already been out to site

2026年3月11日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Basildon depot for their acknowledgement and further investigation.

If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

Many Thanks

Alexandra

5つ星のうち5の評価

Good customer service

Good customer service

2026年1月15日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Mr Geoffrey Wilkins,

Thank you for your kind words and for taking the time to share your experience with us.

Best wishes, Alexandra

5つ星のうち5の評価

Excellent service

From initial conversation to final payment, it was a superb service... and a perfect kitchen, just as I had envisaged.

2025年10月20日
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Hello Steve,

Thank you for your kind words and for sharing your experience with us.

Best wishes, Alexandra

5つ星のうち5の評価

The Team at HOWDENS have been very…

The Team at HOWDENS have been very accommodating. Our plans of a beautiful kitchen space were made reality with the help and dedication from David and Steve. Would highly recommend.
Great team work!
Thank you. 😁

2025年8月30日
自発的なレビュー
Howdens - Basildon ロゴ

Howdens - Basildon からの回答

Good morning, thank you for your kind words and for sharing your positive experience with us.

Best wishes, Alexandra

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