Been dealing with howdens now for some time never had a problem with any of there products until just recently, washing machine bang on nearly 3 years old developed a fault. They tried on several occ... もっと見る
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所在地
所在地を変更Railway Sidings, Lockhurst Lane, Holbrooks, CV6 5NJ Coventry, Wales & West, GB
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We have recently had a kitchen designed by Howdens and received excellent service from Tom. Tom was very friendly and helpful, he had a great attitude and he was very knowledgeable. He helped us go th... もっと見る
企業が回答しました
Quality has gone down in recent years, but the prices keep increasing , not branch related, Howdens in general.
企業が回答しました
Friendly staff with the best price and quality after shopping around. Appears to be a easy transition from order to delivery when required as they depending on outside manufatuers. Hassle free
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企業情報
当該企業による記述
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
当該企業による記述
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
連絡先
Railway Sidings, Lockhurst Lane, Holbrooks, CV6 5NJ, Coventry, Wales & West, 英国
- 024 7666 4301
3.8
ほぼ満足
91件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Helpful and friendly.
First time ordering a kitchen from Howdens. There was a lack of communication regarding the delivery and the design didn't workthat well. After speaking with the manager, he was able to sort it all out. Provided a clear solution. I appreciate Zoe and the management's effort.
2024年9月27日
Howdens - Coventry からの回答
Thank you for your feedback. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation.
Howdens - Coventry からの回答
Hello Mr Oliver, Thank you for your feedback on our Howdens - Coventry depot. Have a great day. Cha
APPALLING
APPALLING! Plagued with issues from day 1, including:
- Quotes that weren't itemised so you don't know how much ach element costs so you can price compare (despite several requests for an itemised quote);
- When an itemised quote finally did materialise, items had suddenly appeared at an additional cost that hadn't been there previously;
Then came the hard sell — “this price only available if you book in the next two weeks” Ugh!
- Designers leaving half way through the project and handing over to someone who hasn't got a clue;
- Incorrect items sent (chrome fitting instead of brass);
- Informing me that they don't have the items I requested MONTHS ago (explaining why the wrong items were included in the delivery);
- Wine coolers that--when installed--are too narrow to open, remove shelves, or hold a bottle of wine (?! Seriously ?!);
- Items specified during the design phase missing altogether from the order;
The brass “hinges” supplied, were neither brass, nor hinges, but overpriced decorative TAT that were completely unnecessary and are again flawed by design - they actually prevent the cupboard doors opening and closing properly;
- "Full-assembled" units arriving in so many dismantled pieces I lost count and the fitters had to add extra time to put it all together.
Why did I use them? For reasons unknown, they were recommended by the fitters.
However, I would NEVER recommend Howdens in a million years. If you're looking for an honest, transparent, reliable kitchen company, KEEP LOOKING!
2024年8月18日
自発的なレビュー
Howdens - Coventry からの回答
Thank you for taking the time to leave this review. Please be assured we will raise your comments with the Coventry depot for their acknowledgement and further investigation.
APPALLING! Plagued with issues from day 1
APPALLING! Plagued with issues from day 1, including:
- Quotes weren't itemised so you don't know how much each element costs so you can price compare (despite several requests for an itemised quote);
- When an itemised quote finally did materialise, items had suddenly appeared at an additional cost that hadn't been there previously;
- Designers leaving half way through the project and handing over to someone who hasn't got a clue;
- Incorrect items sent (chromes lights fittings instead of brass);
- Informing me that they don't have the items I requested MONTHS ago (the reason why the wrong items were included in the delivery - why wasn't I contacted??);
- Wine coolers that--when installed--are too narrow to open, remove shelves, or hold a bottle of wine (?! Seriously ?!);
- Items specified during the design phase missing altogether from the order;
- "Full-assembled" units arriving in so many dismantled pieces I lost count and the fitters had to add extra time to put it all together.
Why did I use them? For reasons unknown, they were recommended by the fitters.
However, I would NEVER recommend Howdens in a million years. If you're looking for an honest, transparent, reliable kitchen company, KEEP LOOKING!
- - UPDATE - -
Despite their response below, I'm STILL waiting for someone to get back to me. Useless!
2024年8月15日
自発的なレビュー
Howdens - Coventry からの回答
Thank you for your feedback, Drew. Howdens takes all feedback very seriously and we would like to assure you that your comments have been noted and passed to the relevant people for further investigation- someone will be in touch shortly.
Yes they so good help full always…
Yes they so good help full always service 10 out of 10
Glad to see you and help with anything
2024年7月20日
Howdens - Coventry からの回答
Good afternoon, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes, Alan.
Very efficient service with a great…
Very efficient service with a great customer service policy
2023年10月28日
Howdens - Coventry からの回答
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Fantastic products and great service
2023年9月1日
Howdens - Coventry からの回答
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
The lady we dealt with was so helpful
2023年8月10日
Howdens - Coventry からの回答
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Very helpful and knowledgeable
Very helpful and knowledgeable. Explaining everything to us when planning a kitchen
2023年8月4日
Howdens - Coventry からの回答
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Beth & Zoe always go above and beyond…
Beth & Zoe always go above and beyond expectations in ensuring a first class service to myself and when I send clients in. Can’t thank them enough as it e still a confidence in my client to choose the required goods - and they always have a beaming welcoming smile too 👏👏
2023年4月21日
Howdens - Coventry からの回答
Hi, Thanks for leaving this 5 star review for the Howdens - Coventry depot! Best wishes, Tash
I am totally satisfied with the kind…
I am totally satisfied with the kind and friendly treatment I receive i received with the staff
Thanks
Best regards
Labh Singh Gill
2023年1月10日
Howdens - Coventry からの回答
Hi, Thanks for leaving this 4 star review for the Howdens - Coventry depot! Have a lovely day! Tash.
Howdens - Coventry からの回答
Hi, Thanks for leaving this 5 star review for the Howdens - Coventry depot! Have a lovely day! Tash.
Excellent service from Tom!
We have recently had a kitchen designed by Howdens and received excellent service from Tom. Tom was very friendly and helpful, he had a great attitude and he was very knowledgeable. He helped us go through different designs and products to design the perfect kitchen. Would definitely recommend Howdens due to the service we received off Tom - a massive credit to your team!
2023年3月31日
自発的なレビュー
Howdens - Coventry からの回答
Hi Emily, Thanks for leaving this 5 star review for the Howdens - Coventry depot! Have a lovely day! Tash.
Friendly staff with the best price and…
Friendly staff with the best price and quality after shopping around. Appears to be a easy transition from order to delivery when required as they depending on outside manufatuers. Hassle free
2023年3月21日
Howdens - Coventry からの回答
Hi Martin, Thanks for leaving this 5 star review for the Howdens - Coventry depot! Have a lovely day! Tash.
Howdens - Coventry からの回答
Hi, Thanks for leaving this 5 star review for the Howdens - Coventry depot! Have a lovely day! Tash.
Always a pleasure going to my local…
Always a pleasure going to my local Howdens store. So helpful and friendly, makes your morning to be greeted with smiling friendly faces.
2023年2月9日
Howdens - Coventry からの回答
Hi, Thanks for leaving this 5 star review for the Howdens - Coventry depot! All the best, Tash.
Easy order on app
Easy order on app, called by brach to advise of product availability, ready and waiting as promised.
2023年2月4日
Howdens - Coventry からの回答
Hi, Thanks for leaving this 5 star review for the Howdens – Coventry depot! Have a lovely day! Tash.
Great service 👏
2023年1月26日
Howdens - Coventry からの回答
Hi, Thanks for leaving this positive review. Have a lovely day! Tash.
Howdens - Coventry からの回答
Hi, Thanks for reviewing our Howdens – Coventry depot. Have a lovely day! Tash.
Sale person came met me my place open…
Sale person came met me my place open account take measurements all I want I love there work
2023年1月18日
Howdens - Coventry からの回答
Hi, Thanks for leaving this 5 star review for the Howdens – Coventry depot! Many Thanks, Tash.
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