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Howdens - Dunfermline レビュー 

51
TrustScore 5段階評価の4

4.1

Unit 20 , Dickson Street, Elgin Industrial Estate, KY12 7SN Dunfermline, Scotland, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち3の評価

Paid £10900 (not including fitting) for Chilcomb kitchen (Solid wood, grain effect). Quality is good and no problem with sales, delivery or fitting which was great. However. they always look streake... もっと見る

企業が回答しました

5つ星のうち5の評価

Professional, courteous and stress free experience from start to finish. What i did like was there was no pressure and when we did the place the kitchen order and needed it quickly they delivered. Wo... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service again from Howdens. Been using for over 20 years. Wouldn't buy a kitchen from anywhere else. Design service is impeccable. Mike was spot on to the millimeter. Excellent price too.

企業が回答しました

5つ星のうち5の評価

Howdens Dunfermline is a excellent depot and the customer service is exceptional to say the least A special shout out to Stuart Wallace for his pleasant manner and attention to detail nothing is a... もっと見る

企業が回答しました


企業情報

  1. キッチン用品店
  2. 寝室家具店
  3. ドア提供業者
  4. 床材店
  5. キッチン家具店

当該企業による記述

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

当該企業による記述

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

連絡先

  • Unit 20 , Dickson Street, Elgin Industrial Estate, KY12 7SN, Dunfermline, Scotland, 英国

  • 01383 624 247

4.1

ほぼ満足

TrustScore 5段階評価の4

51件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(51)

過去12か月のレビュー数: 8,785

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5つ星のうち5の評価

The staff really know their job

The staff really know their job, are helpful and make sure that they are ready to help prepare for any following jobs.

2023年1月24日
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Hello, Thanks for reviewing our Howdens – Dunfermline depot. Have a lovely day! Tash.

5つ星のうち4の評価

Customer service

Great friendly and helpful staff. Always willing to give advice.

2022年8月6日
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Good afternoon, Thanks for leaving this positive review. Have a lovely day! Tash.

5つ星のうち5の評価

No Brainer

Tried the rest... HOWDENS the best! B and Q make you queue... up to 2 wks whilst missing parts come 'from distribution centres'! Wont even mention magnets or wren. Howdens deliver and if theres a problem or missing items a quick call and sorted same or next day, exactly what the trade needs.

2022年7月30日
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Good afternoon, Thank you for taking the time to write such a great review. Take care and have a lovely day, Tash.

5つ星のうち5の評価

Great products for the Trade

Great products for the Trade, always in stock & served with a great team in Dunfermline

2022年5月26日
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Good afternoon, Thanks for leaving this positive review. Take care and have a lovely day, Tash.

5つ星のうち3の評価

Great kitchen and planning service let…

Great kitchen and planning service let down by delivery.

The kitchen was ordered 2 weeks before the planned price increases across howdens stores.

Delivery was planned on the last day before the Easter closure, but unfortunately did not arrive until 17:00 on Friday. When you spend £12000 it would have been nice to have received a phone call in the morning giving us a rough time slot, instead it took a phone call from me at 16:30 to see if the kitchen was still turning up.

On arrival the delivery Van hit our front electric gates. Luckily only minor damage was sustained but no apology from the delivery driver at all. They did unload the van and place the kitchen into the house but was rushed.

A little more effort with the delivery site would have seen a 5 Star review.

2022年4月23日
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Thank you for bringing this matter to our attention, Mark. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. Best wishes

5つ星のうち1の評価

If you want the features you asked for, avoid Howdens!

New build property and we had a meeting with Howdens 2 months prior to the original moving in date. Closer to the date, it turned out that Howdens had not properly communicate the agreed kitchen designs to the developer so the kitchen set up no longer matched the designs and we needed to sit down with Howdens again. As part of that process somewhere, the features for the kitchen got lost. We ended up with a ceramic hob instead of an induction hob as promised and we are still missing the cutlery drawer inlet, swivel corner and integrated bins and an extractor fan that actually extracts ... two months after moving in. We had talked to Howdens and were promised an engineer would call to look at the extractor fan but that never happened either. There are enough things to sort out when you move into a new build and you do not need to be dealing with a kitchen studio not doing their one job of getting the correct kitchen parts in on time to the developer.

UPDATE: Howdens Dunfermline was chosen as the branch/ depot for this review (as seen on top of review) yet Howdens wants to know what branch/ depot it is …

2021年10月31日
自発的なレビュー
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Good morning Thomas. Thank you for bringing this matter to our attention. Could you please email reviews@howdens.com with the location of the depot you’ve been in touch with so that we can provide further help?

5つ星のうち2の評価

Disappointing

Despite exceptional service from Ben, our overall experience with Howdens is disappointing. Price match cannot be trusted and failure to call back when requested a further disappointment. Howdens inaction resulted in us going elsewhere for splashback which was requested and probably paid for. Lack of paperwork resulted in confusion. Returns policy abysmal. If I knew then what I know now, I would have gone elsewhere.

2021年9月23日
自発的なレビュー
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Thank you for bringing this matter to our attention, Peter. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com.

5つ星のうち5の評価

You produced is top quality and I can…

You produced is top quality and I can not complain about the price and service from miler g the manager

2021年8月10日
Howdens - Dunfermline ロゴ

Howdens - Dunfermline からの回答

Hi Gordon. Thank you for your five-star review. It's great to read your feedback regarding our service. Many thanks, Harriet.

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