We looked at DIY Kitchens, Wrens and many independents but chose Howdens in the end. We had prices from them all and Howdens price matched to ensure we got the best pricing. Service was 1st class, rep... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
My kitchen fitter recommended Howdens to me....I'm so glad he did....Emma was so amazingly helpful, professional and super friendly! I changed my mind several times on appliances but it was no problem... もっと見る
企業が回答しました
From the day I met Emma at Howdens, I knew that my kitchen planning was in good hands. Emma listened attentively to my needs, made excellent suggestions to improve on the original plans and communic... もっと見る
企業が回答しました
Howdens were fantastic from start to finish. Nothing was too much trouble and all went smoothly. Emma our kitchen designer was fabulous and the quality of our kitchen and our utility is brilliant... もっと見る
企業が回答しました
企業情報
当該企業による記述
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
当該企業による記述
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
連絡先
Unit 38 , Invincible Road, Farnborough, GU14 7QU, Hampshire, South East, 英国
- 01252 524 441
4.8
優良
86件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Hi Farnborough
Hi. Karen gives great service. Finds products from alternative depots when not in stock. In Farnborough. She is a real gem. Thanks for your help
2022年4月12日
Howdens - Farnborough からの回答
Good afternoon, Thanks for reviewing our Howdens – Farnborough depot. All the best, Tash.
Super fast and reliable service
Super fast and reliable service, always a pleasure to work with
2022年3月30日
Howdens - Farnborough からの回答
Good morning, Thanks for leaving this positive review. Best wishes, Tash
GR8 people
Can't fault anyone. Lewis is the best manager they have ever had and all the girls are amazing and really helpful. Always a pleasure to visit this branch
2022年3月5日
Howdens - Farnborough からの回答
Hello Geoff, Thanks for reviewing our Howdens – Farnborough depot. All the best, Tash.
Howdens LVT Rigid Flooring
I stupidly thought that this flooring was going to be as good as the Karndean Flooring that I already had and if you read the below you would also think the same as it apparently has:
Guarantee
30 Year Finish And Wear Guarantee
Secondary Guarantee
15 Year Medium Commercial Warranty
Effect of Caster Chairs
EN 13329 No change in appearance or damage, as defined in EN425
Reaction to Fire
EN 13051-1: Class Bfl -S1
Room Suitability
Room Suitability Kitchen, Dining Room, Hallway, Bedroom, Bathroom, Conservatory, Boot Room, Utility Room, Home Office, Living Room
After just a month of being down I started to notice scratches, marks and indentations, this is certainly not what you would expect especially as this flooring is not cheap.
I have also had laminate flooring in the past and even this did not mark like this flooring has.
I called the fitter and the Farnborough Branch, they did not come out but sent an assessor who did a report which is below to be very honest this was organized by Howdens so I question how independent he was but in any case why would you expect grit to make marks on your flooring from when you come indoors?
" it is only sharp pointed objects (including small pieces of grit, etc) that are likely to cause any scratching"
Also I question what is accidental damage? I do not have a busy family house with small children throwing toys so if you have a busy household I certainly would not recommended you using this type of flooring!
If I had dropped a brick from great height I could understand but this certainly is not the case. I will now have to remove the flooring and go back to Karndean Flooring.
REPORT
The flooring is fitted to the ground floor of the customer’s home in the kitchen and living area. There
are various marks and indentations in the flooring surface and there is no dispute that these have been
caused by accidental damage. However, the customer states that the flooring has a long wear
guarantee and it is not acceptable for the flooring to mark as easily as it is doing.
I examined the flooring and took detailed photographs using a macro (close-up_ lens to enable me to
study the marks in detail. The customer had a spare piece of the flooring left over and let me bring this
away for further testing. This piece was already damaged and so could not have been re-used.
The impact and abrasion testing for all kinds of flooring involves the use of ball bearings rather than
pointed objects. I tested the spare board using a rounded titanium rod and even with very hard
pressure I could not indent or rupture the surface layer. I then used a hardened (Damascus) steel
blade. The right-angled back corner did not mark the surface. I was able to scratch the surface using
the sharp point of the blade when drawn across the surface in a cutting action, but when scraped
sideways the point did very little damage. On this basis it is my view that the surface finish of the
flooring is very durable and it is only sharp pointed objects (including small pieces of grit, etc) that are
likely to cause any scratching. The use of effective barrier mats to clean footwear when coming in from
outside is a wise precaution for any kind of flooring.
In my opinion the flooring is not faulty and the damage has been due to incidents that do not form
part of the requirements for impact and abrasion resistance.
The Branch initially said they would replace the damaged planks but there is no point as its only going to happen again!
NEVER AGAIN WILL I USE HOWDENS
2022年2月27日
自発的なレビュー
Howdens - Farnborough からの回答
We're sorry you have been disappointed by your experience, Alex. Please rest assured we will share your feedback internally. If you would like to provide any further details regarding this matter, please email reviews@howdens.com. All the best
I’ve been with Howdens for years
I’ve been with Howdens for years. Friendly and helpful. Would be good if they could stock some board materials such as plasterboard.
2022年2月26日
Howdens - Farnborough からの回答
Hello, Thank you for your feedback. All the best, Tash.
As always great service
As always great service, cannot fault the staff at Farnborough. It’s why I buy there.
2022年2月25日
Howdens - Farnborough からの回答
Good afternoon, Thanks for reviewing our Howdens – Farnborough depot. All the best, Tash.
A big thank you to the team at…
A big thank you to the team at Farnborough.
Ross
R.P.S. Southern Ltd.
2021年12月19日
Howdens - Farnborough からの回答
Good afternoon, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Best wishes. Ellie.
Easy process
Easy process, goods delivered the next day. The guy was really helpful trying to get the product I needed and collected it from another store to deliver!
2021年11月1日
Howdens - Farnborough からの回答
Hi Tessa. We are so pleased to read your positive comments, thanks for leaving such a great review. Harriet.
Great service and very helpful staff
2021年9月16日
Howdens - Farnborough からの回答
Hi Mark, thank you for leaving this positive review - that is great to hear! Take care and enjoy your day. Harriet.
The guys and girl at the Farnborough…
The guys and girl at the Farnborough depot go above and beyond to help out, they are a real credit to the company. Even when they haven’t got the item in stock they will go out of there way to try and find it from another depot and get it across for me. They always try there best to keep there prices competitive.
2021年7月28日
Howdens - Farnborough からの回答
Good morning, thank you for leaving a 5* review. We're sure that the team at the Farnborough depot will be pleased to read this. Best wishes, Harriet.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。