Thanks everyone for making things so easy. Really pleased with the kitchen. Well made, easy to install and looks great. Only needed 3 extra visits for things I'd forgotten, but the store solved it all... もっと見る
企業が回答しました

Unit 5, 3 Acre Estate, Park Farm Industrial Estate, CT19 5FG Folkestone, South East, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Thanks everyone for making things so easy. Really pleased with the kitchen. Well made, easy to install and looks great. Only needed 3 extra visits for things I'd forgotten, but the store solved it all... もっと見る
企業が回答しました
Exemplary customer service from the moment I walked in!! In spite of having our main account with a North London based Howdens, Shannon was so helpful from dealing with my query, sorting out a... もっと見る
企業が回答しました
Very helpful caring company . All the people I came across certainly knew what they were talking about . I consider it is fair pricing and generally good terms . I had delivery of part kitchen to kind... もっと見る
企業が回答しました
Louise & Shannon always there on the end of the phone ready to give advice & source materials…….. Everytime. I can’t fault the girls, they’re good for me & definitely an asset to the company.... もっと見る
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Unit 5, 3 Acre Estate, Park Farm Industrial Estate, CT19 5FG, Folkestone, South East, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
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Thanks everyone for making things so easy. Really pleased with the kitchen. Well made, easy to install and looks great. Only needed 3 extra visits for things I'd forgotten, but the store solved it all. As always outstanding customer service. On to the next one. You are officially my favourite kitchen team.

Howdens - Folkestone からの回答
Shannon was a terrific salesperson. A delight to work with and really efficient.

Howdens - Folkestone からの回答
Terrible Customer Service
The management and staff here are completely untrained. The manager ,was incredibly rude and dismissive. On top of that, the counter lady, , gave me completely wrong information about kitchens. Save yourself the headache and go somewhere else.

Howdens - Folkestone からの回答
In howdens folkestone earlier Shannon was amazing

Howdens - Folkestone からの回答

Howdens - Folkestone からの回答
Very un helpful lady on the counter was rude, rolled her eyes, manager did not want to help with my issue refused to see me, was told she was to busy and was doing figures. Later down the line I have found out this is a common occurrence at Folkestone the managers name is Becky I believe. Would never use again stay clear !!

Howdens - Folkestone からの回答
Always accommodating if they don’t have it in stock it is in real quick

Howdens - Folkestone からの回答
Brilliant service, great price for a quality product. Delivered to us by a fantastic driver who was se helpful.
From the first point of contact the lady who designed the kitchen and utility room units to delivery the whole experience has been fantastic.

Howdens - Folkestone からの回答
Exemplary customer service from the moment I walked in!! In spite of having our main account with a North London based Howdens, Shannon was so helpful from dealing with my query, sorting out a quotation and place holding a delivery - all within half the time I would normally spend!
As well as the superlative in store service, the online follow up and comms was just as amazing! Such a joy to know that there are still stores which employ friendly efficient and knowledgable staff - but still offer good value for money
Finally the delivery team were just as brilliant .. made my remote project plans go like clockwork!
Super impressed with all at Folkestone Howdens .. High Five guys!!

Howdens - Folkestone からの回答
Very helpful caring company . All the people I came across certainly knew what they were talking about . I consider it is fair pricing and generally good terms . I had delivery of part kitchen to kind of match in with what is there and again delivered on time helpfully and carefully unloaded . Will definitely use them again .

Howdens - Folkestone からの回答
We purchased a mist blue shaker kitchen from Howdens in Folkestone and we are very happy with the process and the product. The Howdens team were totally committed to ensuring that we were entirely satisfied with our new kitchen, the quality of which is excellent. Highly recommended.

Howdens - Folkestone からの回答

Howdens - Folkestone からの回答
Folkestone Howdens always helpful, friendly and efficient.

Howdens - Folkestone からの回答
All the staff (Jamie, Shannon, Toni, Louise are the only names I know) always go above and beyond to help and advise.
Friendly and happy store.
Great range of products.
Would highly recommend.
Thank you to everyone

Howdens - Folkestone からの回答

Howdens - Folkestone からの回答
everything was was perfect from the first conversation with kev to the second i picked up the materials

Howdens - Folkestone からの回答
Bad attitude towards customers after service, Measurements where wrong, items were delivered damaged, incorrect items were delivered, and the attitude of the manager, was, not my problem. Never again

Howdens - Folkestone からの回答
I’m really disappointed with the service at Howden’s Folkestone. We had a staff member named Tish come out to measure up for a kitchen, and unfortunately, the measurements were incorrect. When my customer politely went back in to the shop to ask if Tish could revisit and re-measure, she was met with a dismissive response. Tish insisted that with her 15 years of experience, she couldn’t possibly be wrong and refused to come back out. This attitude not only caused inconvenience but also led to a loss of earnings on my side because the incorrect measurements delayed purchasing the kitchen. my customer has now chosen to go with another company with the fitting included,Everyone can make a mistake, and good customer service means being willing to rectify the issues. Really disappointed.

Howdens - Folkestone からの回答
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