What a fabulous exhibition at your expo centre at Howden, well worth the visit. I would recommend anyone interested in a new kitchen put their expo on your list for a visit before thinking of anothe... もっと見る
企業が回答しました

Unit 2, Rawcliffe Road Trade Park, Rawcliffe Road, DN14 6TY Humberside, North East, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
What a fabulous exhibition at your expo centre at Howden, well worth the visit. I would recommend anyone interested in a new kitchen put their expo on your list for a visit before thinking of anothe... もっと見る
企業が回答しました
Had kaz dyas @ goole depot deal with our order and she was nothing but professional. Very prompt and quick order. Brilliant service. Would definitely recommend.
企業が回答しました
This is the first time for us purchasing a kitchen and from the service and experience we received, I don't think we'd use anyone else in the future. Thanks to Martin the whole experience was easy, si... もっと見る
企業が回答しました
We purchased our kitchen at the goole branch and received a quality service from our designer Martin Wilson. Nothing was a hassle when we made changes or rearrangements to the plans. He was very att... もっと見る
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Unit 2, Rawcliffe Road Trade Park, Rawcliffe Road, DN14 6TY, Humberside, North East, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff. Always nice to speak to.
Good range of materials and stock

Howdens - Goole からの回答
Just had our kitchen installed. Very happy with the excellent service from the beginning to end. Staff very helpful, friendly and knowledgeable on their products. They go the extra mile to ensure the customer is happy with their range of kitchens and appliances. 10 out of 10 from me. Thank you.

Howdens - Goole からの回答
Well kept premises, always welcoming and accomodating. Sorted a problem out for me recently, in a smooth, well informed and pleasant manner. Also using the Bradford outlet for recent purchases of internal fire doors and ironmongery.
Would recommend Howdens to anyone.

Howdens - Goole からの回答
When the kitchen arrived it was apparent that a lot of the order was wrong. This stopped the progression of the install on day 1. To correct the order the joiners made 3 journeys to the Goole branch on the first day to try and continue with the install. Then they realised that most of the delivery was different to what was ordered. I could list everything but in simple terms the carcasses and appliances were correct. Most other things were incorrect. Some examples are:
• Fridge is a 50/50 the door that came was 70/30
• Wrong colour doors
• Then when the new ones arrived, they were gloss not matt
• End panel to island wrong – had to join looks unsightly
• Corner moldings wrong colour
• No cutlery draw
• No led lights
• Finishing caps for doors missing
• Depth of wall cupboard impractical on design
• Stainless steel bottom trim for oven missing (Howdens believe its OK to see the carcasses, which is completely different colour under the oven?) Still not corrected.
• Noisy extractor fan
Cost of kitchen = £10,000 without intall!
An extra day’s labour was needed to complete the kitchen. The joiners came back at the weekend to complete. The extractor fan was not working correctly. It was extremely noisy, so much so that you can not use and have a conversation. It makes no difference what speed it runs at; they all make the same loud noise with no extraction notable either. This eventually was replaced.
Also the finishing caps that cover the holes in the insides of the doors. These have been asked for many times, both through me and the joiners. It has taken several calls to receive these.
Another point that I find concerning is after I voiced my dissatisfaction with sales person who dealt with us, I specifically asked for a call from his manager to discuss my complaint. I made it clear I did not want to have call and chase myself. I did not received a call. I had to write an email to complain. This prompted several conversations with Katie the manager. I wanted to be compensated for the extra costs for the install due to Howdens numerous mistakes. This came to hundreds of pounds for 2 joiners to finish the job on a weekend. All I was offered was the delivery fee. I refused this and asked for her area manager to contact me. 2 months later I am still waiting, no-one has contacted me which I think is very disappointing and shows a complete lack of accountabilty and how important their customer experience is to them. I am now seeking advice to recover my financial loss through court. My advice is go elsewhere.
When I placed this review on Google, Howdens responded asking for for details. This I gave and received this reply-
'Good afternoon Andrew,
Thank you for providing this detail
Please rest assure you feedback will be shared internally.'
Didn't even try to resolve! They have had plenty of chances to make this right but have chosen not to.
You make your own mind up where to spend your money. This is my experience.

Howdens - Goole からの回答
Excellent staff always helpful and usually got what you want in stock

Howdens - Goole からの回答
Knowledgeable Staff. Tick
Friendly Staff. Tick
Efficient Staff. Tick
Nice Environment. Tick
Fast Service. Tick
Competitive Prices. Tick

Howdens - Goole からの回答
Great customer service . Staff where extremely helpful and went above and beyond to assist us.

Howdens - Goole からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。