Gravesend brach is unbelievably professional. Never busy to help or serve, always available and replies to emails ( including silly inquiries) are being done instantly. Super great customer servic... もっと見る
企業が回答しました

Unit E2, Westmill Imperial Business Park, Gravesend, DA11 0DL Kent, South East, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Gravesend brach is unbelievably professional. Never busy to help or serve, always available and replies to emails ( including silly inquiries) are being done instantly. Super great customer servic... もっと見る
企業が回答しました
Been using Howdens Gravesend since they opened ! They really look after me and nothing is to much trouble :) They make me feel part of the team ! Thanks for everything you do for William Thomas... もっと見る
企業が回答しました
I used the Gravesend store to plan and build my kitchen design. Emma the Kitchen Designer was brilliant, she was thorough, provided great communication and even made last minute changes to the design... もっと見る
企業が回答しました
Obtaining the product I needed was fine, but it took twice as long to get out of your store, with all the rigmarole of of checking my name, my number plate and my van was parked up the road, then a si... もっと見る
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Unit E2, Westmill Imperial Business Park, Gravesend, DA11 0DL, Kent, South East, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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Lauren is always helpful and has a welcoming smile with great service to match . If the item isn’t in stock Lauren finds. Local Howdens which has it .

Howdens - Gravesend からの回答

Howdens - Gravesend からの回答
First class designers to kitchen delivery
( gravesend branch )

Howdens - Gravesend からの回答
Ordered a kitchen from you, chose an extractor, the one I received was a lot more expensive. Contacted the branch, to be told they gave me discount on something else so it counter balanced. Manger was extremely rude and unsupportive.
Lamona aftersales is a nightmare to get through too.
Kitchen fitters were amazing.

Howdens - Gravesend からの回答
We ordered a kitchen and 8 fire doors from Howdens.
Originally the transaction was very smooth, Roy was very helpful, he created a plan for the kitchen, during this process Roy has since retired and after this point the service and errors have been very poor.
We ordered grey units, the builder arrived to fit these, the boxes had some grey units and some green units. The fire doors had not all arrived although they were meant to be in the same delivery slot.
Howdens then notified us they had only placed an order for 6 doors opposed to 8 which has resulted in us continuing to wait for doors.
Our builder has spoken to 3 people from howden who tried to shift the blame on him although Roy’s drawings and email confirmation fully confirmed all the correct details and product numbers for each of the kitchen units.
This has resulted in us paying out for builders twice who had come to fit a kitchen with multiple incorrect parts.
I have emailed and tried to raise a complaint to howdens over 2 weeks ago and the complaint has not been acknowledged, although the time frame for acknowledging a complaint is 24-48 hours, I appreciate they may be busy but 2 weeks is not appropriate.
Our builder has been a loyal to howdens and when dealing with Roy he has had no issues for the last 5 years. Since Roy has left he has had 5 incorrect orders in the space of 3 weeks.
These issues have resulted in delays with our property, financial inconvenience and emails being ignored.
The Dartford branch that made the error

Howdens - Gravesend からの回答
Don’t bother . My granite work top looks like it’s been fitted by a total amateur .

Howdens - Gravesend からの回答
Nice and friendly staff and the coffee always welcome.

Howdens - Gravesend からの回答

Howdens - Gravesend からの回答
Sick of being bombarded with emails from Howdens if I need you I will use you if I don’t leave me alone and when I do and I don’t leave a review stop keep emailing reminders and filling up my business email

Howdens - Gravesend からの回答
All I can say is that I have the best howdens store. From the manager Steve kitchen designer Roy emma and Chris and the girls at the counter. The service is and has been outstanding. Great work guys, keep it up 🙏

Howdens - Gravesend からの回答
We were after a new kitchen. Roy came round, listened to what our needs were and what we wanted.
Next day he sent us the designs which we were very happy with and the couple of tweaks that we wanted we incorporated in an updated design.
When we were ready for installation, the kitchen was sent promptly when we required it. There were a couple of bits missing but these were sent immediately when Howden's were notified.
Big thanks to Roy and Steve for their expertise and assistance from start to finish.

Howdens - Gravesend からの回答
Kitchen was not delivered in October as was told on ordering, wrong parts delivered , accused of taking delivery of oven , hob , etc , when these had been delivered to wrong site , after years of dealing with Howdens felt very let down, please note management has apologised

Howdens - Gravesend からの回答
Driver was late I arranged to have electric contractors help him unload which they didnt have to do then refused to help them

Howdens - Gravesend からの回答
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