I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... もっと見る
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Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ Hertfordshire, East Anglia, GB
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I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service i... もっと見る
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I would like to say how impressed I am with Howdens, Hemel Hempstead. I had an oven issue that I was having trouble getting repaired. I contacted Howdens as I had previously purchased my oven from the... もっと見る
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Howdens quoted very competitively for a very high quality £30k kitchen and were very helpful and great in coming up with unusual design ideas. The negotiated prices were unbeatable. One slight problem... もっと見る
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I have used Howdens, Hemel Hemptsead for numerous projects over the last three years and after a shaky start with a stroppy manager the guys have been fantastic every since.
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Units 3 & 4, Saracen Industrial Estate, Mark Road, HP2 7BJ, Hertfordshire, East Anglia, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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I left a review of Howdens in Hemel Hempstead & the awful customer service experience i had received. Howdens replied to contact tje team with the details. I emailed Howdens as requested 6 days ago. No acknowledgement & no reply. This is exactly why I gave Howdens a poor review! Completely unprofessional. Howdens posted a reply to try & redeem Howdens to make Howdens look like they care & are interested. Howdens are arguing over a £95 refund for a cabinet that will cost them approximately £40/50 to make. Unbelievable
Happy I like the way they got there shop laid out now makes u feel comfortable and the staff are very helpful.

Howdens - Hemel Hempstead からの回答
Service is always friendly and fun. Quick turn around times for stock. Luke on the counter is a fountain of knowledge, highly recommend.

Howdens - Hemel Hempstead からの回答
Great customer service from Harry and Aisha the designer, Nothing was to much trouble ,everything was perfect

Howdens - Hemel Hempstead からの回答
All the staff at Hemel are just brilliant service is tip top best team I have ever worked with

Howdens - Hemel Hempstead からの回答

Howdens - Hemel Hempstead からの回答

Howdens - Hemel Hempstead からの回答

Howdens - Hemel Hempstead からの回答
Chesham store are always a pleasure to deal with, polite, knowledgeable with a great sense of humour, always a smile as I drive away....

Howdens - Hemel Hempstead からの回答
Refused to replace failed under-oven drawer—ignored email, tried to upsell instead
Kitchen fitted less than a year ago. The AGD5597 under-oven drawer housing failed despite very light use—the plastic parts that retain the drawer crumbled and the drawer dropped.
I emailed Howdens with the details and evidence. No reply. Instead I received a sales call about their yearly promotion. When I asked about my complaint, I was told they couldn’t replace it “because it snapped.” That’s exactly the point: it failed under normal use and well within a year.
This feels like a poorly designed/low-durability component and poor after-sales support. I expected a repair or replacement to be arranged quickly; instead I was bounced and left with a broken drawer in a near-new kitchen.
Based on my experience: 1 star.
I wouldn’t recommend until Howdens improves product quality on this item and responds properly to faults rather than trying to sell more products.

Howdens - Hemel Hempstead からの回答
Ordered doors and ironmongery, expressing I needed a complete order on the Monday. Which I was promised would not be a problem. I arrive Monday morning as agreed to find less than half my order available! With the second half due in the following day! When I explained this wasn’t the arrangement, I was told the person I dealt with was on holiday and they would have to check with them before confirming! Making me out to be a lier!!! I then had to drive to another depot to collect the rest of my order!! Worst customer service I’ve ever experienced!!!!!

Howdens - Hemel Hempstead からの回答
I’ve been using Howdens for several years and they’ve never let me down. Their kitchens are solid, easy to work with, and look great – perfect for the demands of social housing projects. The service is always professional and efficient, with quick turnaround times and helpful staff who understand what I need. Their stock levels are reliable, which is a big plus when working to tight deadlines. Highly recommend Howdens to any tradesperson looking for quality and consistency.

Howdens - Hemel Hempstead からの回答
Staff are very friendly and welcoming. Lots of good products and fair price for trade customers

Howdens - Hemel Hempstead からの回答
New customer but impressed by Howdens. Staff really helpful and delivery good

Howdens - Hemel Hempstead からの回答
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