Fantastic service and fast response from Kate, friendly and informative. When your job depends on quick quotes and fast turn around to win clients… Howdens Luton comes top of the list. I usually tra... もっと見る
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Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF Bedfordshire, East Anglia, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Fantastic service and fast response from Kate, friendly and informative. When your job depends on quick quotes and fast turn around to win clients… Howdens Luton comes top of the list. I usually tra... もっと見る
企業が回答しました
I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due t... もっと見る
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Helpful, friendly and experienced staff made the purchase of this new kitchen very easy. It looks great and of course is of fantastic quality. As a fitter it’s important that all items arrive when we... もっと見る
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Have used Howdens a number of times and always found them efficient and products of a good standard. Recent visit to the Luton branch, needed to order a new composite door, Gavin there was superb, wen... もっと見る
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Units 13 & 14, Stadium Estate, Craddock Road, LU4 0JF, Bedfordshire, East Anglia, 英国
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very disappointing experience at the Luton Thistle Road branch. My wife politely asked Ella about a refund for an out of stock item we had paid for, and her response was abrupt, dismissive and came across as quite rude. Instead of explaining the policy clearly, she repeatedly said we could not have the cash back without offering any helpful alternative or clarification. The tone and manner of communication were unnecessary and left us feeling uncomfortable. Customer service should be respectful and informative, which unfortunately was not the case here.

Howdens - Luton からの回答
Very good service from start of the sales process to delivery. The quality of the bedroom furniture is also very good.

Howdens - Luton からの回答
Good friendly staff.
Understand what you want straight away.
Always have all fixing what I required on the latest visit.

Howdens - Luton からの回答
Staff very helpful, knowledgeable with product my customer wanted to purchase, very polite & organised delivery promptly.

Howdens - Luton からの回答
Helpful informative from start to finish Just waiting for delivery is.

Howdens - Luton からの回答

Howdens - Luton からの回答
I can't praise Kate and Belinda enough for their help sorting out an issue I'd been having with a new integrated fridge-freezer since it was installed 6 months ago. They were both brilliant and due to their persistence, it has finally been resolved. Thank you so much both for all your help.

Howdens - Luton からの回答
Unit 14, Craddock Road Branch
Exceptional over and above customer service from Belinda and due to her persistence a new fridge freezer was delivered 20 days later after the original 1 year old fridge freezer ceased working.

Howdens - Luton からの回答
Steve Woodcock at Howdens Luton was fantastic. He was very understanding, patient, extremely knowledgeable and helped us choose a kitchen that was right for us and our budget. Thank you Steve.

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Brilliant company with friendly staff and great customer service. All I need is always in stock.

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Service was good, pick up efficient but unfortunately the middle shelf in the 1000 base unit was missing
This meant a second trip to pick it up,
Aggravating to say the least

Howdens - Luton からの回答
REALLY PLEASED WITH OUR HOWDENS EXPERIENCE! It was our first time buying a kitchen in a new home, and after visiting other retailers, we found Howdens was not only the most competitive on price and quality but the customer service was brilliant. Steve from Luton store was so helpful from start to finish, being open and honest with what they have on offer and providing the best service to find what we need/want. When looking for quotes elsewhere we didn't enjoy the 'hard sales' approach, which is why we also used Howdens because the whole experience is super smooth, including the at home survey!
Steve was also really helpful with our situation as we initially went in for a quote unsure on dates and when we can have the kitchen fitted. Steve was flexible and was happy to answer any questions we have along the way.
Hugely recommend Howdens to anyone refitting their kitchen, and the comments I've had from friends & family about our new kitchen have been great!
Thanks so much Steven & Howdens team @ Luton!

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Howdens - Luton からの回答
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