FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
企業が回答しました
所在地
所在地を変更Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU Staffordshire, North West, GB
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レビュアーのコメントを見てみましょう
Dropped in the branch with zero notice (for HOWDENS and me, my business client only announcing the day before they needed a staff kitchen installed). No queue or waiting, helpful, knowledgeable and... もっと見る
企業が回答しました
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional s... もっと見る
企業が回答しました
Love this Howdens. Not only are the staff brilliant, helpful and knowledgeable but their display wall where you can hang a sample door, handle and worktop together is brilliant for customers to see... もっと見る
企業が回答しました
企業情報
当該企業による記述
The UK's No. 1 Trade Kitchen Supplier.
The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.
当該企業による記述
- 'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
- Available Through the Trade
- Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
- Click & Collect
- Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
- Howdens Expo
- Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
- Fitted Kitchens
- Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
- Joinery
- Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
- Fitted Bedrooms
- Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
- Template & Fit
- Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.
連絡先
Units 33 & 34, Brookhouse Road, Parkhouse Industrial Estate West, ST5 7RU, Staffordshire, North West, 英国
- 01782 562 881
4.6
優良
99件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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FRIENDLY
FRIENDLY, HELPFUL, KNOWLEDGABLE, THERE TO HELP ALL ALONG THE WAY FORM ORDER TO COMPLETION.
2026年6月2日
Howdens - Newcastle Under Lyme からの回答
Hello Christopher Arthur,
Thank you for your kind words and for taking the time to share your experience. Take care and have a lovely day. Many Thanks, Alexandra
Great staff at Newcastle under Lyme
Great staff at Newcastle under Lyme. Know the product and very helpful
2026年6月2日
Howdens - Newcastle Under Lyme からの回答
Hello Rachel,
Thank you for your kind words about our staff at Newcastle under Lyme.
Best wishes, Alexandra
Howdens - Newcastle Under Lyme からの回答
Hello Mrs Robert Jones, Thank you for leaving this 5* rating. Take care and have a lovely day, Alexandra
I had a kitchen planned by Howden's…
I had a kitchen planned by Howden's planner Shirley from the Newcastle under Lyme shop. This is the second kitchen I have had from Howdens and they are always very helpful, knowledgeable and well priced.
2026年2月26日
Howdens - Newcastle Under Lyme からの回答
Good morning, Thank you for your five-star review. Take care and have a lovely day, Alexandra
Howdens - Newcastle Under Lyme からの回答
Hello Robert,
Thank you for your kind words and for taking the time to share your experience with us.
Best wishes, Alexandra
The staff at Howdens Parkhouse always…
The staff at Howdens Parkhouse always go that extra mile and then some! Recently had a product delivered to site when needed very quickly saving time and money. Absolutely outstanding professional service.
Louis Taylor Ltd
2026年1月19日
Howdens - Newcastle Under Lyme からの回答
Good morning, Thank you for taking the time to write such a great review. Have a great day, Alexandra
Thanks for the reply
Cupboards and worktops are good but none of the electronics are working after 3 years had a leaky dishwasher an oven that cut out when getting to temp and the fridge freezers where the tray doors come of with normal use. Did speak to howdens who blamed the contractor and the contractor blamed howdens so the warranty is worthless. Buy the cupboards but buy the electrical items from another retailer where you get a real warranty.
Thanks for the 1st reply we have had showing any real regard to our plight
I think it was easier for your team just not to address the issues we had after the multiple equipment failures which were reported so am surprised this was not casaded up to the head office we did offer for your team to come out to inspect the equipment but you were not interested.
The hob just stopped working and have had it replaced no help from howdens
The main oven glass on the inside shattered and think this is the reason why it cuts out now when turned on. Bascially of no or little use but is a handy £870 oven tray holder. Again no help from howdens
The dishwasher inlet pipe had a small hole in it and flooded the floor meaning we have had to have the floor ripped out and rescreeded and then relayed. Again no help from howdens.
The fridge freezer does work but the plastic trays are really flimsy and are now nearly all broken. The defrost function doesnt work in the freezer.
Basically we were not offered the warranty one would have expected from a 10K kitchen but no one i know who is having a kitchen fitted is buying from howdens as they know how difficult it has been for us. We dont expect any help just want people to know what they are buying if getting it from howdens.
I did give 2 stars as the purchasing process was good we were just let down by electrical quality and inability to be able to offer assistance. We did have a few handles that didn't arrive which we had to buy again but other wise not too bad.
23rd Jan 2023.
Just an update looks like the store doesn't record the phone calls it recieves as it can't find any record of the order or contact being made reporting the issues. Again have invited your team to inspect the installed equipment but looks like you have spreadsheet warriors not people who can fix things. Really not a surprise as the fobbing off just tends to lead to people denying there is anything wrong. We do appreciate the contact but it doesn't fix the issues.
27th Jan
Still nothing
28th Jan
Not interested in helping, just have a pretty yet unfunctional kitchen.
Kind Regards,
Dave
Was the newcastle under lyme store
2026年1月17日
自発的なレビュー
Howdens - Newcastle Under Lyme からの回答
Thank you for your review. Please rest assured we will share your comments internally.
Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.
Many Thanks
Alexandra
Howdens - Newcastle Under Lyme からの回答
Hello Callum,
Thank you for your kind words and for taking the time to share your experience with us.
Best wishes, Alexandra
Needed to get two kitchens on order
Needed to get two kitchens on order. Measurements and layout left for staff to deal with. emailed details received within a couple 9f hours.
2025年12月23日
Howdens - Newcastle Under Lyme からの回答
Hello,
Thank you for your review and for choosing us for your kitchen orders. We're pleased to hear that you received the details promptly and that our staff could assist you efficiently.
Best wishes, and have a lovely day.
Todd
Great customer service
Great customer service as usual, very knowledgeable about the products and happy to make suggestions and work with you to get the best deals that suit your budget
2025年12月3日
Howdens - Newcastle Under Lyme からの回答
Hello mark oliver, It's great to read your comments. Take care and have a lovely day, Alexandra
LOVELY HELPFULL AND KNOWLEDGABLE STAFF.
2025年12月2日
Howdens - Newcastle Under Lyme からの回答
Thank you for the positive review. All the best, Zara
Great team over in Newcastle Underlyme.
Great team over in Newcastle Underlyme.
I Try to deal with a loverly lady named Joan .
Always very helpful and polite , 5 star place .
2025年9月29日
Howdens - Newcastle Under Lyme からの回答
Good afternoon, Thanks for reviewing our Howdens - Newcastle Under Lyme depot. Have a great day. Thanks, Alexandra
100% recommend
Went to my local store at Chesterton, Newcastle-under-Lyme, met Shirley the designer who came out and measured us up for a new kitchen, she as been brilliant nothing was ever a problem and answered all our questions, 100% recommend and a good price As well
2025年9月26日
自発的なレビュー
Howdens - Newcastle Under Lyme からの回答
Hello Paul,
Thank you for sharing your positive experience us.
Best wishes, Alexandra
kitchen
Howdens were great from the start of my kitchen to the end
I was helped with my design and it came on time
2025年8月18日
Howdens - Newcastle Under Lyme からの回答
Hello Mr Christian Foulkes,
Thank you for sharing your positive experience with us. We're pleased to hear that you were satisfied with the design assistance and timely delivery of your kitchen.
Best wishes,
Wonderful helpful staff good deals on…
Wonderful helpful staff good deals on things very pleased with the service
2025年8月8日
Howdens - Newcastle Under Lyme からの回答
Hello Steve, good morning,
Thank you for your kind words and for sharing your positive experience with our team. We're delighted to hear that you are pleased with the service and the deals you received.
Best wishes,
The ladies I spoke to at Howdens…
The ladies I spoke to at Howdens Newcastle Under Lyme, were really helpful and professional. Purchased a kitchen to suit my needs. Very happy.
2025年6月27日
Howdens - Newcastle Under Lyme からの回答
Hello Jane, good morning
Thank you for your kind words about our team at Howdens Newcastle Under Lyme. We're pleased to hear that you are happy with your kitchen purchase and the service provided.
Best wishes,
Howdens - Newcastle Under Lyme からの回答
Hello GREENO,
Thank you for your positive feedback. We're pleased to hear that you found our team knowledgeable, friendly, and efficient.
Best wishes,
Howdens - Newcastle Under Lyme からの回答
Hello Simon, good morning
Thank you for your kind review. We're pleased to hear that you found the ordering process easy and our staff knowledgeable.
Best wishes,
Howdens - Newcastle Under Lyme からの回答
Hello,
Thank you for your positive feedback on our service. We're pleased to hear that you had a very good experience with us.
Best wishes,
Great customer service
Outstanding customer service provided from all of team, great knowledge on all products.
2025年3月24日
Howdens - Newcastle Under Lyme からの回答
Hello Ant,
Thank you for your kind words and for recognising the team's efforts and product knowledge. We are delighted to hear about your positive experience with us.
Best wishes,
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