Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our k... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Had great service from start to finish. Kevin listened & helped design our kitchen how we wanted it and Keeley followed up our enquiry & helped with the finishing touches. We are very happy with our k... もっと見る
企業が回答しました
Brilliant service! Have used Howdens for years but through my contractors account, Simon explained all the perks of opening my own account, plus all the bonuses of signing up there and then, he did al... もっと見る
企業が回答しました
I purchased a kitchen together with flooring at the begining of April. This was my first purchase from this supplier and i could not have been more pleased with the products and customer service. I w... もっと見る
企業が回答しました
Carly and Joe were so helpful with my kitchen order and even beat the price of a competitor. They are both informative and warm of character. Carly in particular tells me how good I look and that make... もっと見る
企業が回答しました
The UK's No. 1 Trade Kitchen Supplier.
当該企業による記述
Unit 1, Gateway Trading Estate, London Road, BR8 8GA, Kent, London, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
After placing an order for a kitchen I was told everything was in stock and there wouldn’t be any issues with getting things going by the following week.
On taking delivery of the kitchen the following week as promised.. I realised not all the kitchen was delivered. And the items that were delivered were damaged.
After making the call to report my issues and taking photos of all damages and mailing to the warehouse. I had no callback and ended up having to make the journey to the warehouse/depot to address my issues.
I had to return and collect replacement units just to make a start. With the other items expected later that week.
During the following weeks. If I called to try and resolve any further issues I was having. And the person was busy and was told I would get a callback.. I would end up either calling or having to make another appearance at the warehouse/depot..
This was frustrating for me.
My time is as valuable as the next person. And I am of the opinion, that we’re all here to help each other and to make things run smoother.
I’m not here trying to slaughter anyone in particular. But I do expect professionalism when it comes to my suppliers and customer service is paramount when customers have issues to be resolved.
Moving forward…
I can only hope that items are quality checked before being sent out. And communication can be something that can be improved

Howdens - Swanley からの回答
I wasn’t particularly looking to open an account,but the sales representative John sold the company very well and came across as helpful and trustworthy so that’s the sole reason for opening the account and I will be using you in the future

Howdens - Swanley からの回答
Great service as usual. I’ve been using Howdens load over the years. Wouldn’t use anyone else to supply my doors. Carly always looks after me and let me know when my orders are in.
PWCarpentry

Howdens - Swanley からの回答
Since I've been an account holder at Howdens Swanley, I've had the pleasure to meet the most wonderful staff who have supported me through all of my projects with 100% dedication, and thats the reason I've rated them 5 stars and will continue to use them! They all go the extra mile and for that I'm truly grateful!

Howdens - Swanley からの回答
Excellent service and fantastic quality kitchens been supplying them to my customers for years and never had any issues
I use the swanley branch and can’t fault them at, Joe, Keely, Michael and the team always go above and beyond to give the best service possible

Howdens - Swanley からの回答
I visited the Swanley branch of Howdens and I got first class service from a member of your staff called Keely she went out of her way to help me and provided me with many options she is an absolute credit to your company

Howdens - Swanley からの回答
I must say Chloe at Swanley has been outstanding, she sorted the doors for our new build and chased other branches for our doors, excellent service

Howdens - Swanley からの回答
Great price but when the kitchen arrived the doors were warped and had to be returned. Appliances were included that should have been cancelled and a fault has developed that after a year and a half, Howdens have been unable to identify or fix. The customer service has been abysmal and I wouldn't recommend buying from this company.

Howdens - Swanley からの回答
Great service, even though it was not my home branch. A hghly recommended branch.

Howdens - Swanley からの回答
Purchased new kitchen and as always the branch staff are helpful and polite. Branch manager also provided vital support during the fitting of this.

Howdens - Swanley からの回答
Excellent service great price staff are really helpful 👍

Howdens - Swanley からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。