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Howdens - Totton レビュー 

83
•
TrustScore 5段階評価の5

4.8

Unit 3, South Hampshire Industrial Park, Brunel Road, SO40 3SA Southampton, South East, GB

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We have been blown away by the service we have received from your Totton,Southampton Branch. Leah our kitchen designer was amazing from start to finish. She made us feel like we were her only custo... もっと見る

企業が回答しました

5つ星のうち5の評価

Lovely Kitchen. Good quality. Any issues, changes or shortages were dealt with easily and quickly. And Leah is excellent…helpful and supportive, all the way through the process.

企業が回答しました

5つ星のうち4の評価

Jemma is a jem, pleasant to deal with and knowledgeable. Howdens service is good, as is the product. My only criticism is the pricing structure. There are different discounts for different products... もっと見る

企業が回答しました

5つ星のうち5の評価

Used Howdens twice now and Megan from the Eastleigh branch has been exceptional both times, with great customer service being so patient as i’m very picky changing designs but she always was so quick... もっと見る

企業が回答しました


企業情報

  1. キッチン用品店
  2. ・
  3. キッチン家具店
  4. ドア提供業者
  5. 床材店
  6. 寝室家具店

当該企業による記述

The UK's No. 1 Trade Kitchen Supplier.

The UK’s largest manufacturer and supplier of fitted kitchens, appliances, and joinery products.

当該企業による記述

'UK's Number 1 Trade Kitchen Supplier' - Fitted bedrooms, doors, joinery, and hardware - everything you need to complete the job, plus projects around the home including flooring, skirting and architrave, stairs and stair parts. Over 850 local depots, local stock, ready to go. UK manufactured cabinetry with a 25-year guarantee. Trusted trade quality - everything we make is tested in our FIRA Gold-Accredited lab - the only one of its standard in the world, Free home survey and design service, work with the trade to create a space that is right on quality, price, and style.
Available Through the Trade
Anyone can have a Howdens kitchen, bedroom or doors, joinery and flooring products, when they are installed with the expertise of the trade. Howdens only sell to the trade, to provide products and a service you can trust. The trade has the skills and experience to complete the whole job, including complex tasks like moving utilities, services and walls and fitting to awkward angles. Local trades also have the best knowledge of local homes and building practices, helping a project run smoothly. Howdens work with the trade to customize their products for non-standard fits at the best price, supported by exclusive trade prices. The Trade add value to your home.
Click & Collect
Howdens trade customers can see their confidential trade prices across thousands of products, add items to a project list, and send their order request straight to their local depot. Whether planning ahead or ordering on the go, Click & Collect is designed to save the trade time on site. Download our Trade App to make collecting products easier. Check local depot stock, build and manage orders, and get in and out of the depot quickly, when it suits your working day. With 24/7 access to your Online Trade Account, you can view live trade prices, order items for collection with Anytime Ordering, manage invoices and payments, track your account balance, and stay in control of your projects from start to finish.
Howdens Expo
Visit Howdens Expo showrooms in Raunds or Howden, to explore their largest collections of kitchens and bedrooms on display, as well as everything you need to complete the job, including sinks, taps, worktops and appliances. Get help and personalized advice from their expert team, see product details up close and find the right solution for your project. You can also view their showrooms online through their Virtual Expo.
Fitted Kitchens
Explore their wide range of high-quality fitted kitchens, from classic styles to contemporary handle less designs, available in a variety of colours and finishes. Their kitchen cupboard doors are designed to provide style and durability, making the kitchen a functional and striking centerpiece for the home.
Joinery
Anyone can have Howdens doors, joinery, and flooring products when they are installed with the expertise of the trade. Visit your local depot to get started and transform a home with joinery products, including skirting and architrave, stair parts, stair cladding, stair winder boxes and flights, decorative mouldings and wall panelling, door casings and linings and loft access and boards, suitable for renovations and new-build projects. Products are available from local stock, with solutions for every budget.
Fitted Bedrooms
Our Bedrooms Mean Business. Organize and optimize space with a wide choice of designs, colours, cabinet sizes, and storage accessories for every space and budget. Make the most of the space you have with flexible fitted bedroom solutions that utilize redundant areas such as corners and alcoves or create a bespoke walk-in wardrobe or dressing room. Sliding door options also mean fitted bedrooms work in even the smallest of rooms. With a wide choice of fitted bedroom ranges and dozens of accessories to personalize your space, Howdens' designers have the expertise to bring your ideas to life.
Template & Fit
Precise and personalized – every detail of your Howdens quartz worktop, Howdens acrylic worktop, or Dekton stone worktop, is chosen by you and expertly created by us. Choose your surface, specify the features, and we will measure, make, and fit it in just 5 working days from template to fit. Our surfaces are created from high-end materials by our expert team, making them a lasting statement in your home.

連絡先

  • Unit 3, South Hampshire Industrial Park, Brunel Road, SO40 3SA, Southampton, South East, 英国

  • 023 8093 0030

4.8

優良

TrustScore 5段階評価の5

83件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(83)

過去12か月のレビュー数: 8,663件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

A really bad experience

Not sure where to start. I explained to the design person who came out exactly what we wanted but it appears that he wasn’t listening. I even showed him a design that came from elsewhere that fitted the space. The design initially sent by Howdens via email incorporated a wide filler panel that I didn’t want and could have been avoided. We weren’t told about their maximum door height which again would have left a wide filler panel top and bottom. It almost seemed that his design was from the ‘that’ll do’ school of thought. Even with whatever discount they offer, they are
still expensive for standard fit/size doors and carcasses etc, Finally the designer contacted the potential fitter without my permission to discuss the quote, which was literally the last straw. So not surprisingly, I have gone elsewhere to source what I want.

2025年4月3日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Thank you for your feedback. Please rest assured we will share your comments internally. Please can you provide some contact details regarding this matter to the email reviews@howdens.com so that the relevant team can get in touch.

5つ星のうち5の評価

Speedy & efficient service

Speedy & efficient service from counter & warehouse staff alike.

2025年4月1日
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hello VC,

Thank you for your kind words about our counter and warehouse staff. We're pleased to hear that you found our service speedy and efficient.

Best wishes,

5つ星のうち5の評価

Lovely kitchen!

Thank you Jemma for your all your ideas, help and patience in planning our kitchen. We’re really pleased with the quality of the units and value for money.
Thanks also to Lee for his hard work putting it altogether. A brilliant end result!

2024年10月30日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Good morning Sue Hankins, thanks so much for leaving this 5* review! That is great news. We hope to see you again soon.

5つ星のうち5の評価

Top notch Staff

Popped into Howdens Totton to look at Internal Doors and was helped by the absolutely brilliant Sarah - Jayne. Nothing was too much trouble for Sarah who was knowledgeable, informative, friendly and above all else, extremely polite, which can be rare these days.

Have since purchased Internal doors for the whole house.

2024年9月14日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Good afternoon, Thank you for your feedback on our Howdens - Totton depot. Have a great day. Cha

5つ星のうち5の評価

Couldn't be happier with the kitchen.

Couldn't be happier with the kitchen.
From the initial design to installation, the service, care and support was excellent.
Special thanks to Leah in the Totton branch who made everything work seamlessly and delivered a fabulous kitchen. Highly recommend.

2024年9月26日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Good afternoon, It's great to hear that you had such a positive experience. Many Thanks. Cha

5つ星のうち5の評価

Lovely helpful staff

Lovely helpful staff. Great value. Thanks

2024年9月7日
Howdens - Totton ロゴ

Howdens - Totton からの回答

Good morning, Thank you for your great feedback. Take care and have a lovely day. Cha

5つ星のうち5の評価

Jemma was fantastic

Jemma was amazing at understanding our vision and making our kitchen come to life. The show room had everything we needed to see and the planning experience was stress free and fun! Would recommend their services to anyone, thank you Jemma for your time and care into designing our kitchen.

2024年8月20日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi there Rebecca, Thanks so much for leaving this 5* review! That is great news. We hope to see you again soon. Have a lovely day!

5つ星のうち5の評価

Very helpful

Very helpful, and nothing was too much trouble. Thank you.

2024年7月16日
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi, Thank you for leaving this 5* rating. It's great to hear that you had such a positive experience. Take care and have a lovely day.

5つ星のうち5の評価

Great service as always

Great service as always
Designed and delivered within a week 👍🏻

2024年4月20日
Howdens - Totton ロゴ

Howdens - Totton からの回答

Good afternoon Mike, It's great to read your feedback regarding our service. All the best.

5つ星のうち5の評価

Leah was excellent at providing a plan…

Leah was excellent at providing a plan for the kitchen based on our conversation and was very quick to send it through. We are still in the throes of installing the kitchen but so far everything has been very good.

2023年10月26日
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi Tina, Thanks for leaving this positive review. Have a lovely day! Tash.

5つ星のうち5の評価

Lady at Reception Desk/Telephone…

Lady at Reception Desk/Telephone Response has been very helpful. Much appreciated

2023年8月10日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi, Thanks for leaving this 5 star review for the Howdens - Totton depot! Have a lovely day! Tash.

5つ星のうち5の評価

Excellent ongoing kitchen design…

Excellent ongoing kitchen design service from your Totton branch, the service we receive far exceeds any other supplier.

2023年6月8日
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi, Thanks for leaving this 5 star review for the Howdens - Totton depot! Have a lovely day! Tash.

5つ星のうち5の評価

A big thank you to Leah at Howdens in…

A big thank you to Leah at Howdens in Totton. I was worried about the building project my wife and I embarked apon last September, however Leah made the whole experience a pleasure, together with S K Builders. Leah came up with some innovative designs and after several tweaks we agreed to go ahead. Along the way Leah came out to visit and measure up, tweaking and updating as we went. Wow what a great finished result. I would like to thank Leah and the team for a pleassurable experience and would reccomend in a heartbeat. Thanks SImon and Sarah.

2023年2月15日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi Simon, Thanks for leaving this 5 star review for the Howdens – Totton depot! It's great to hear that you had such a positive experience. All the best, Tash.

5つ星のうち5の評価

Megan Eastleigh Howdens 10/10

Used Howdens twice now and Megan from the Eastleigh branch has been exceptional both times, with great customer service being so patient as i’m very picky changing designs but she always was so quick at getting back to me with brilliant idea’s to finish off my kitchen. Highly recommend her for anyone looking for a new kitchen.

2023年1月1日
自発的なレビュー
Howdens - Totton ロゴ

Howdens - Totton からの回答

Hi, Thanks for taking the time to leave this positive review- it's great to read your comments! Best wishes, Tash

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