Bought plenty here over last few months necklaces, rings and a watch. Also has a watch bought eons ago repaired and resized and was done in time for an important event with no bother. Staff are alwa... もっと見る
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Awful experience in this store due to staff. The second I walked in not once smile off the two assistance working and it only got worse once I spoke to them. The lady who I spoke with at the till was... もっと見る
企業が回答しました
I bought a Citizen watch from HSamuels branch,in Barrow in Furness. I took it back a couple of weeks ago,as it had a fault. They sent it off, had sorted & given back to me within 2 weeks. Nothing was... もっと見る
I was greeted as soon as I walked into the store by the lovely staff. They helped me pick the perfect wedding ring. I couldn’t fault the place. Clean tidy and well organised. The staff are an absolute... もっと見る
企業が回答しました
企業情報
H.Samuel - Barrow について
当該企業による記述
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
165 - 167 Dalton Road, LA14 1PX, Barrow, Barrow, 英国
- 01229877115
4.5
優良
25件のレビュー
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
It was easy to find what I wanted and…
It was easy to find what I wanted and easy to pay
2024年6月23日
自発的なレビュー
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Don't purchase for Adults
Item: 1357689
9ct Gold Swirl Stud Earrings
My Mum purchased these studs for my birthday in July. One had fallen out within days of wearing them as the stalks are not long enough for adult ears. My ear lobes are no thicker than any other adult ears but these are more for children and should be advertised as such. There is no way these stalks would stay in an adults ears for any length of time. Don't purchase for an adult
Item: 1357689
9ct Gold Swirl Stud Earrings
9ct Gold Swirl Stud Earrings
2023年7月4日
自発的なレビュー
H.Samuel - Barrow からの回答
Hi Deb, thanks for your feedback. I am sorry to hear that you are unhappy with the quality of your earrings. I understand one of them had fallen out within days of wearing them. Please call our customer service team on 08004581065 with your case reference 02363664 so we can help you. Kind regards Elaine
Good service
Another purchase yesterday. As always the girls helped me choose the perfect gift . Great shop
2023年7月20日
自発的なレビュー
I bought a Citizen watch from HSamuels…
I bought a Citizen watch from HSamuels branch,in Barrow in Furness. I took it back a couple of weeks ago,as it had a fault. They sent it off, had sorted & given back to me within 2 weeks. Nothing was to much trouble for them,can't praise the Barrow shop team enough.
2023年4月22日
自発的なレビュー
I was greeted as soon as I walked into…
I was greeted as soon as I walked into the store by the lovely staff. They helped me pick the perfect wedding ring. I couldn’t fault the place. Clean tidy and well organised. The staff are an absolute credit.
2022年10月26日
自発的なレビュー
H.Samuel - Barrow からの回答
Hi ! Thanks for your lovely feedback. It is very much appreciated. I am pleased to hear that you are happy with the service. Kind regards Elaine
Bought plenty here over last few months…
Bought plenty here over last few months necklaces, rings and a watch. Also has a watch bought eons ago repaired and resized and was done in time for an important event with no bother. Staff are always helpful and friendly and take real care making sure they have your sizes right. They also have endless patience with indecisive teens when choosing rings. Highly recommend
2022年12月10日
自発的なレビュー
H.Samuel - Barrow からの回答
Hi ! Thanks for your feedback. It is very much appreciated. We are pleased to hear that you are happy with the service. Kind regards Elaine
Awful experience in this store due to…
Awful experience in this store due to staff. The second I walked in not once smile off the two assistance working and it only got worse once I spoke to them. The lady who I spoke with at the till was rude, my questions were answered in such a patronizing tone that I felt embarrassed and upset when I left this store. I was going to buy an expensive piece of jewelry from this shop but I wont be going back there again simply for this reason. Customer service training needed ASAP in the Barrow branch!
2023年1月18日
自発的なレビュー
H.Samuel - Barrow からの回答
Hello Simone
Thank you for taking the time to provide us with this feedback.
I am so sorry that your service in store wasn't up to standards, I understand this is frustrating. We will use your feedback and I will be passing this back to the store manager so we can look into this. So thank you for your time.
Kind regards
Luke
The girls at the Barrow-in-Furness…
The girls at the Barrow-in-Furness store were very helpful and so friendly The store was very organised and we felt very safe in there .
2021年7月4日
Everybody that works in our store are a credit to H.M.SAMUEL
Everybody that works in our store are a massive credit to your company-My mam has bad eyesight and couldnt see the earings properly-The nice lady removed from cabinet and patiently went through everything with her until my mam picked the ones she wanted-1st class service.
2021年7月2日
The girls in the barrow shop couldn’t…
The girls in the barrow shop couldn’t have been more helpful all of them are a credit to you. The product was fantastic as well
2021年6月23日
Fantastic service from this branch I…
Fantastic service from this branch I couldn't of asked for anything more.
2021年6月11日
Excellent service
2021年5月27日
The staff were very helpful and polite…
The staff were very helpful and polite Will go back to this shop.
Very happy with the goods which were great value for money
Thankyou'
2021年5月25日
Great value and great service
2021年5月25日
Very good service.
2021年5月12日
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