Just wanted to say how impressed I was with the customer service I have just received from Sarah at H Samuel Blackpool. One phone call to see if they had the item I wanted to purchase. I asked coul... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We visited the shop in Blackpool recently hoping to have a watch repaired. This proved not possible, because of the cost, but Laura took us through a process of choosing a new watch for roughly the s... もっと見る
Karen at Blackpool store was exceptional - bought a Rotary watch online which stopped working. She replaced it searching numerous stores to find the same one and refunded on the price as it had ben r... もっと見る
Both my engagement ring and wedding ring (forever diamond) have both needed repairs since purchasing. On this occasion i brought my wedding ring in to have 1 stone replaced & 1 that i managed to find... もっと見る
企業が回答しました
企業情報
H.Samuel - Blackpool について
当該企業による記述
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
7-15 Church Street, FY1 1HJ, Blackpool, Blackpool, 英国
- 01253625056
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very happy with the item and the…
Very happy with the item and the service I received in store friendly staff happy to help will definitely be going back for more Disney items
Excellent
Excellent! Bought a wedding band and a lovely extra surprise gift for my fiancee. Really happy with the lovely and kind staff. There were several although mostly talked to Alexis. Had a lovely convo and felt genuinely looked after! Thomas
A very positive experience!
A very positive experience! Very helpful staff and Covid friendly. Really pleased with my purchase.
Very good watch like it
Excellent service
Chamilia charms
Ordered 2 charms on H Samuels website but when they arrived they were not suitable. Fantastically H Samuel allow you to return online purchases to store, which I did. In store I explained about the unsuitability of the beads I had ordered and asked if I could exchange them in store, they said that I could. I found it much better looking at the beads in store than online. Once I had chosen a couple of beads I wanted to see how they looked on the bracelet I had previously purchased. The staff could not have been more accommodating and proceeded to place the beads on the bracelet so that I could see what they looked like. I chose 2 new beads and they processed my return and new purchase. Best thing was they had an offer in store for buy one get one free so happy happy customer.
Retirement gift
I had some gift vouchers from my colleagues for my retirement, so decided to buy a watch as a memento. I looked online, and found a rotary ultra slim gold watch that I wanted. I had to go to Blackpool for it, as the vouchers had an online spend limit of£40 for some reason. I looked at the watch and really liked it, but realised that it was in the sale at half price, and then alexis told me that there was a further 20% off as well!!! so I would have some vouchers left over. There was another watch that I liked, but that was £260, so a bit over my budget of £200, but alexis pointed out that this was also reduced to £95, then another 20% off! These were both lovely watches, one a bit sparkly the other very classic and I couldn't decide - but my husband pointed out that I could buy both watches and still be under budget, which is what I did!! The sparkly watch was a little snug on my wrist, but alexis said she would order an extra link and ring me when it came in, and that she would fit it for me,m which is where I've just been, and my watch now fits perfectly. I'd like to commend alexis for being so helpful and lovely- I'd also been to beaverbrook to see what offers they had, but didn't get through the door as they said all their watches were in the window. We left and came to Samuel's and received excellent service from alexis! I'm a very happy customer!!
回答に AI 支援を利用する場合があります詳細を表示
I bought my ring and payed for it
I bought my ring and payed for it, it had to be ordered as they did'nt have it in stock. I was supposed to pick it up the following week.I received an e.mail a few days later stating my order had been canceled, I was gutted.They also said no money would be taken out of my account, which was'nt true. I tried to phone customer service's to get my money back but the guy did'nt have a clue. I eventually went to the shop to see if they would refund my money, which they did. I wont be shopping there again.

H.Samuel - Blackpool からの回答
Friendly and efficient service and as…
Friendly and efficient service and as an added bonus the item I purchased had been reduced by £20!
Shopping at H.Samuel was a good…
Shopping at H.Samuel was a good experience.
After visting the shop on two occasions, I bought a necklace and three pairs of earrings, which were nicely presented in gift boxes, making lovely presents.
Each visit I found the staff very helpful ,and informative on any offers that were available.
Buying a watch for my father in law
Buying a watch for my father in law. The staff where very friendly. Found what I was looking for.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







