Really disappointed with a gold necklace I bought at your Camberley store (August) – failed after only a few wears. Store dismissed it as ‘stretched’.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bought a G shock watch in November 2003 from H. Samuel's had trouble Resetting to British summer time (haven't got a rocket science degree)went to Camberley branch where the most helpful Celina... もっと見る
Really pleased to find the perfect gift I was looking for and with same day collection!!
Needed a new battery for my watch advised to maintain waterproof needed to be sent away. I elected to have it replaced locally. Was given a price which I accepted and a time to call back and pick it u... もっと見る
企業情報
H.Samuel - Camberley について
当該企業による記述
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
Unit 7, Town Square, GU15 3SL, Camberley, Camberley, 英国
- 01276670045
3.2
まあまあ
34件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very helpful staff
I had a new battery put into my watch plus bought a pair of earrings for my
granddaughter. Very helpful young man showed me a selection to choose from.
When I returned to collect my watch, I also purchased a Cross pen and a very
pleasant lady served me. I was very impressed with both members of staff.
2021年5月25日
Great service
2021年5月20日
Pair of earrings as a gift 🎁😍delighted
2021年5月18日
Needed a new battery for my watch…
Needed a new battery for my watch advised to maintain waterproof needed to be sent away. I elected to have it replaced locally. Was given a price which I accepted and a time to call back and pick it up. Called back all ready. Excellent service very helpful as always. My husband and I always have our omega watches sent away by them but every day watches just local batteries and watch strap repairs.
2021年5月18日
Ring purchase & alteration
I made a ring purchase and also left a ring for alteration. The customer service and care was very high and helpful, there was a great selection of rings and would recommend this shop for further purchases.
2021年5月13日
Pina at the Camberley store was…
Pina at the Camberley store was incredibly helpful. A polite knowledgeable lady. So pleasant, we returned again to make another purchase.
2021年5月13日
No-quibble exchange
My girlfriend changed her mind the moment we got the ring home. She wanted to exchange it for a different ring. We took it back to the ship - no dramas, no fuss, the exchange was done quickly and efficiently. My girlfriend is very happy with her new ring!!!
2021年5月12日
Great customer service.
2021年5月11日
Great service and pricing
Very happy indeed with my visit. Saw a watch in the display window that I had seen pre-lockdown. It was reduced, when I enquired to try it on I was treated with courtesy and respect, and then told there was a further discount applicable from that morning. Delighted with the service I received and very happy with the eventual selling price
2021年5月11日
Charlote was very kind and helpful.
2021年5月6日
Excellent service
I received an excellent service from Selina at the Camberley branch. She advised me on the type of necklace chains that would suit me and was patient was I decided!
2021年5月5日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
I would definitely NOT give you a…
I would definitely NOT give you a STAR... Most probably a BLACK HOLE since i paid you £9.99 to put a new battery in my watch, and before i even got home the back had fallen off !!!!! But you did score a first since you are the first high St jeweler to hand my watch back to me in more pieces than when i gave it to you. They do say nothing good comes from a black hole, maybe a refund would help !!!!!!
2021年5月4日
H.Samuel - Camberley からの回答
Hello Terry, OH NO! Thank you for bring this to our attention! I am so sorry that your watch back came off after having a battery replaced! Please contact us on 0800 458 1065 option 3 and quote 01662533, and we will be more than happy to assist you. Regards Luke
Great service
2021年5月4日
I found exactly what I was looking for…
I found exactly what I was looking for from the large selection of watch straps.
2021年5月4日
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