Visited the store last weekend (Croydon branch) and had the BEST customer service from Alison & Cece. Their knowledge and patience was incredible and they had the answer for all of my questions. I cam... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Went in to H Samuel Croydon today to but my wife an anniversary necklace. Oscar was fantastic: thoughtful, kind and insightful. The prices are v good for what looks like an excellent product. The mana... もっと見る
Definitely I won’t be buying there again. I bought gold earrings today, however, decided otherwise after an hour and wanted to return them. The lady was nice to sell it to me but her attitude changed... もっと見る
企業が回答しました
Had my ears periced at h.samuel croydon on Saturday by jeylan. Amazing other than a pinch I've had no pain or problems and they look amazing 😊 really happy would highly recommend.
企業情報
H.Samuel - Croydon について
当該企業による記述
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
37-38 The Mall, Whitgift Centre, CR0 1UP, Croydon, Croydon Whitgift, 英国
- 02086814698
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Your service is a diamond too
Your staff is warm, friendly and professional. Very familiar of the product i was interested in. He has a good memory of his customer. It was a nice feeling to be remembered and have that opportunity for the buyer-seller socialisation. This interaction is one aspect of online shopping that is missed. For this reason i always visit your store because i look forward to meeting and have a brief chat with your staff. I shouldn't miss to cite too that they have an excellent dress code.
You where friendly and chat and very…
You where friendly and chat and very helpful I love my earrings 😘👍
Offensive & rude customer service
Absolutely shocked how disinterested and rude the staff member was that served me, wasn't at all helpful or approachable.
I was made to feel like a burden and a time waster even when I made a purchase and the manager wasn't much better will never shop in this store again. I spent £400 pounds on a ring and was made to feel like they just wanted to go home as it was near the end of the day.
If I could give no stars I would and I would be grateful of some one was to reach out to talk to me about my experience.
Excellent service
Social distancing was observed. The customer service was excellent. I was in and out of the shop in about five minutes.
Great customer service
Great customer service, the lady looking after us was so sweet and patient with us . It was a joy to purchase our rings there
Helpful, polite service
Helpful, polite staff and In these difficult times, felt completely safe in the store.
The Supervisor and staff at H. Samuel
The staff at H. Samuel (supervisor) was welcoming, helpful, ready to give advice when requested.
He was willing and ready to show relevant items which matched my requirements.
He showed knowledge on the merchandise on display, and could give unbiased comments/comparison to help a customer make decision on the purchase.
He took active interest in helping all customers.
Over the counter the customer service…
Over the counter the customer service was excellent.
She advised me with different ring and based on my liking she showed me the one I was looking for.
Thank you
Beautiful sparkling ring and had such a…
Beautiful sparkling ring and had such a helpful lovely man serving me
The staff who assisted me was calm
The staff who assisted me was calm, patience even though it took me long time to make my decision on what I wanted and she respected that.
She is the best customer service I have ever come across.
Keep it up😘
回答に AI 支援を利用する場合があります詳細を表示
I was served by a very pleasant and…
I was served by a very pleasant and polite young man, he was very helpful and I didn’t feel rushed. Big thumbs up for customer service. All in all a good experience.

H.Samuel - Croydon からの回答
Great Service
We were dealt with promptly and respectfully. We were able to purchase our wedding rings on the day and with no fuss
Disappointing quality
Paid for what should have been a sturdy pair of earrings for my wife. She had been wearing them for 40 minutes at home when the weight of the earrings caused the clasp to open and one of them to fall out of her ear. Very disappointed with the quality.

H.Samuel - Croydon からの回答
There was a young man who was very…
There was a young man who was very helpful and polite when I picked up my order, great customer service!!
Freida was very kind patience …
Freida was very kind patience understanding what I was really looking for hepint mevtobreally find mix n match for the occasion.over and above all r ok in the store.thanks
Great service.
The sales assistant, Hamsa was extremely helpful. He was knowledgeable, polite and very approachable.
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







