Order number: 813107042 Ordered g shock casio, selected store to collect it. When I went to collect it was veery disappointed the lady behind the till took the watch out of the box and gav... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I took two silver bracelets in for cleaning Ivim made an excellent job of them. They look brand new. Thankyou so much. I always find the staff in HS center of Gloucester very friendly and helpful... もっと見る
It was the worst experience ever in my life. I had a 60cm necklace clasp broken. Needed to repair. 13/04/2023 was the date my husband took my necklace to the shop to get repair . I went to take it b... もっと見る
企業が回答しました
Easy to order and navigate
企業情報
H.Samuel - Gloucester 1 について
当該企業による記述
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
1-3 Southgate Street, GL1 1TG, Gloucester, Gloucester, 英国
- 01452520826
4.1
ほぼ満足
14件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The watch was in poor condition
Order number: 813107042
Ordered g shock casio, selected store to collect it.
When I went to collect it was veery disappointed the lady behind the till took the watch out of the box and gave it into my hands. (Usually I think this is not the way it should be handed over but anyway). The watch was obviously used one with lots of finger prints and dirt on the glass and case also there was a scratch as well! They tried to pretend it’s a brand new one!
I think the fault maybe not in the staff of the shop but overall definitely not happy with my experience.
They made a new order so I am waiting to see what’s going to be the second try.
P.S. the second attempt everything looks how it should be
2025年11月18日
自発的なレビュー
H.Samuel - Gloucester 1 からの回答
Hi, We appreciate you bringing this to our attention. We're sorry your order wasn't the new item you expected and for the condition it was in when you received it. We've made a note of your experience and are looking into it. We hope the second order meets your expectations. Kind Regards Danielle
Gloucester store
I have been buying watches at this Gloucester store for a few years now and all the staff (Clare, Sharon, Ivim and Lucy) are all very efficient and knowledgeable people. Nothing is too much trouble. I collect watches and if they don't have the watch I am looking for in store they will always get me the watch from another store. They are very personable and I usually have a chat when I'm in and find out about new watches coming in to store I don't know about. Always nice to see excellent customer service in action.
2025年5月20日
自発的なレビュー
The staff in Gloucester Centre HS SPARKLE!!!!
I took two silver bracelets in for cleaning Ivim made an excellent job of them. They look brand new. Thankyou so much. I always find the staff in HS center of Gloucester very friendly and helpful. Pam Wood
2024年6月3日
自発的なレビュー
Easy to order and navigate
2024年4月13日
自発的なレビュー
Be careful
It was the worst experience ever in my life. I had a 60cm necklace clasp broken. Needed to repair. 13/04/2023 was the date my husband took my necklace to the shop to get repair . I went to take it back myself after the shop called me to collect it. after got back home, when I put it on again, just felt something is wrong and so weird. Because I have been wearing this for so many years and with my jade on. I found my jade is not at the same place and made me felt so uncomfortable. Then I measured it and it’s not even have 47cm left.9 which was 60cm before repairing it is 13cm short than it was. I thought that I would be fine to live on like this.
But I wear my jade necklace everyday. It just makes me feel so sick when I think about it. I don’t know what can I do with it… Because I didn’t check straight way when I got this back. but how would I think of that they are not honest. I don’t normally write a review. But here just want to let you all know. If you see this review, Be careful before you make decision to get into this shop!!! Why did I write the review so late? As I said above! It makes me sick every time when I think of this. And write to let people know the same thing not happen to you!
2023年9月25日
自発的なレビュー
H.Samuel - Gloucester 1 からの回答
Hi Ailan,
Thank you for contacting us and I am sorry that you have concerns regarding your chain, that had been collected from repair.
We will be more than happy to discuss this with you, if you would like to give us a call on 0800 458 1065 (option 3). Please have your repair number to hand. Your case number is CS2341063.
Kind regards,
Beck
Camilia bracelet
Staff in the shop were very unhelpful, did not even offer to help with my order and told me to go away and ring customer services, this has put me off to ever go into the shop again😠😠😠😠😠😠
I rang customer services and they were very helpful and solved the matter straight away and within couple of days i got my order free of charge delivered
2021年6月17日
Very good Covid secure measures in…
Very good Covid secure measures in place and I was served by an extremely friendly, helpful and efficient assistant.
2021年5月18日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。