Took my engagement ring in for repair, done an appalling repair! Nothing like my ring, sent it off again for them to rectify issues, dreadful repair!! I was offered half of the £400 I paid refunded, I... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Just wanted to thank a very helpful sales assistant by the name of Clare at the Bluewater store of H Samuel, who tonight went out of her way to provide great customer care. She took time helping me c... もっと見る
Order arrived ahead of schedule and wonderful follow up service from the Bluewater store. As the watch I ordered required the bracelet to be adjusted to fit my small wrist I called into H Samuel in... もっと見る
I would really like to recognise Nicola who served us at the Bluewater store yesterday evening. She was really friendly and professional. We were buying a men's watch and child's St Christoph... もっと見る
企業情報
H.Samuel - Greenhithe について
当該企業による記述
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
L020, Lower Rose Gallery, BLUEWATER, DA9 9SH, Greenhithe, Greenhithe, 英国
- 01322427485
3.0
まあまあ
61件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
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Wedding rings
Very helpfull couldent fault the customers service always with a smile and happy to serve me and and my wife to be spot on service
2021年6月17日
Unfortunately they did not have stock…
Unfortunately they did not have stock of the item I wanted to purchase. However, the assistant cleaned and polished the display item and packaged it up. Not ideal but okay in the circumstances.
2021年6月11日
Joseph was so patient with two "unsure…
Joseph was so patient with two "unsure what we want to buy customers" he did not hassle us or get impatient, he was just jovial and lovely x
Highly recommended dealing with Joseph at Bluewater store x
2021年6月3日
Collected a Rotary Chronometer and purchased angel pendant
Collected a Rotary Chronometer watch in for replacement battery. Your sales adviser at your Bluewater outlet showed me a few controls on the chronometer that I was not aware of, really impressive,especially since I've owned the watch for several years now. Also purchased a guardian angel pendant, same guy (sorry forgotten his name) he was extremely helpful and showed my wife and I a number of pendant options. Your adviser was so helpful and knowledgeable about all the items he was able to show us. Great credit to the store and your business.
2021年6月3日
Member of staff in store was very…
Member of staff in store was very helpful. Was impressed with the way I was informed with the progress of my order. Would definitely visit the shop again.
2021年5月25日
Wonderful service
Wonderful service, the lady who served me was incredibly helpful and friendly and I got exactly what I had gone in for.
2021年5月20日
Very good customer service
2021年5月19日
Amazing service
Amazing service. A watch I purchased had a broken strap during lockdown & i also needed a chain repair done, they were both while i waited but unfortunately I didn’t get the ladies (who served me) name. But she was so helpful & polite, nothing was to much trouble for her. I would give her 🥇
2021年5月18日
Fantastic service
Very impressed with my service from HM Samuel. We went in to look at wedding rings and ended up purchasing two beautiful rings. Very helpful and informative service, definitely recommend.
2021年5月14日
Great choice
Great choice, excellent service from very helpful assistant and very good value
2021年5月13日
Very helpful assistants.
2021年5月13日
Receipt states silver, anklet slightly thin but sufficient not to be seen in tights
I attend the store at Dartford and was seen to by a member of staff quickly. The only issue is the anklet I selected is quite thin and slightly long for my ankle. Nonetheless, the anklet is suitable for the price and I have seen thinner anklets for a similar price. Additionally, the receipt states silver anklet but I checked and it’s 9ct gold (not plated). All in all, I’m a satisfied customer. Thank you H.Samuel
2021年5月13日
very helpful and polite customer…
very helpful and polite customer service was my first time buying an expensive peice of jewellery and satisfied with the experience x
2021年5月11日
Joe was fantastic always ready to help
Joe was fantastic always ready to help. Thank you so much
2021年5月11日
Lovely service
2021年5月6日
Amazing staff
Amazing staff. Very Covid friendly. A great help finding that something special for my daughters 18th
Thank you so much 😊
2021年5月4日
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