I called into the Newcastle branch and was met with Imana. She was very attentive and helpful. She sorted me with what I was looking for. Would definitely return at some point when necessary
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Another happy and good experience at H Samuel. After a recent visit when they sorted a repair very efficiently for my engagement ring. Faye at the Newcastle store was great and very patient when helpi... もっと見る
I highly recommend the Newcastle store for ear piercing. Helen was amazing, she went above and beyond to look after my daughter (almost age 10) and I believe that had we gone to a different store the... もっと見る
Ignorant staff, not welcoming at all unlike sunderland branch where they the opposite, being from newcastle i think it's bad
企業が回答しました
企業情報
H.Samuel - Newcastle について
当該企業による記述
It feels good to gift and, as the UK’s favourite high street jeweller, we go the extra mile to bring you gifts guaranteed to make you and the recipient smile. Our collection of diamond, gold, and silver jewellery gives everyone the chance to share the love and show you care. Whether you’re considering a lifetime purchase, or want to showcase your style credentials, we’ve got gifts for every occasion, no matter what your budget.
Style Notes
Need outfit inspiration? We have our finger on the pulse of what’s trending and with our curated selection of fashion jewellery and watches, you’ll be setting the scene for your most fashionable moment.Here To Help
We know our gifts will make you smile but so will our expert service. Whether you need support in choosing that perfect present or some handy gifting tips, we are here to help make that gifting moment special.Your Bridal Bestie
From planning the proposal to dancing the night away with the people you love most, we’re here for you at every step of your wedding planning. Whether it’s choosing the perfect engagement ring, to thanking your bridesmaids with the most beautiful of gifts, we have the expertise and product selection that’s guaranteed to make you smile. Pop the cork, throw the confetti and let us add the final layer of sparkle to your big day.連絡先
53 Northumberland Street, NE1 7AF, Newcastle, Newcastle, 英国
- 01912332810
4.2
ほぼ満足
55件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Assistant couldn’t have been nicer
Assistant couldn’t have been nicer, so patient and extremely helpful, gave great advice and had so much knowledge of the products. Very happy with my purchase, beautiful and great price.
2021年5月25日
In no more than 5 minutes
In no more than 5 minutes, an employee put a new battery in my watch - excellent service as always.
2021年5月20日
The staff were very helpful and patient…
The staff were very helpful and patient when me and my partner went to purchase wedding rings it was a very good experience
2021年5月18日
Helen your sales girl was excellent and…
Helen your sales girl was excellent and so helpful. Great experience as I knew what I went in for and she helped no problem.
2021年5月18日
Fabulous service
The lady who sold us the watch was excellent. Very informative and professional. Unfortunately I cant remember the ladies name but she will remember we were buying the watch as a leaving present for our boss. 10 / 10 customer satisfaction well done
2021年5月18日
Unfortunately I cannot remember her…
Unfortunately I cannot remember her name but the woman serving me was lovely! Great product great service
2021年5月18日
Wedding ring shopping
Went to H. Samuel for my wedding ring and the women who served me was lovely. I tried on a couple of rings but new straight away which one I wanted. She was very helpful with my fiance and explained the different options for him as his ring size is very large. Overall a good experience. And price was great too.
2021年5月18日
Went into the shop to purchase a locket…
Went into the shop to purchase a locket as I had lost mine which I had for many years. Was served by a lady called Melissa who was most helpful and knowledgeable in assisting me with my choice. Nothing was too much trouble especially as the glass door on the display cupboard was sticking making it difficult to assess the tray of lockets to look at.After many attempts to open it I as able to make my choice with ease. It was a most enjoyable experience as I feel with covid restrictions in place we have lost alot of our customer experience. Thank you Melissa
2021年5月15日
Good service
2021年5月14日
I had viewed Ruby rings and online
I had viewed Ruby rings and earrings on the Samuel website, so was aware what was on offer, but needed to physically see snd try before buying. The Newcastle staff were so friendly and helpful.
After a trying a few I purchased a ring I hadn’t seen online, so was definitely worth visiting the store.
2021年5月13日
Great customer service
Great customer service when buying a wedding ring and exchanging. Lovely friendly staff. Great prices.
2021年5月11日
We got everything we asked for in a…
We got everything we asked for in a lovely friendly manner.
2021年5月6日
The staff where very polite
2021年5月4日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。