レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I would have given 0 stars, but that was not an option. I ordered 2026 quarters. The coins were released by the U.S. Mint mid June. Shipment was first scheduled in August. I did not receive the shipme... もっと見る

5つ星のうち1の評価

Mi punto negativo es por la atención al cliente, los productos parecen tener buena calidad pero es imposible contactar con ellos... No sé cuál es el problema. No he tenido problemas con los envíos en... もっと見る

5つ星のうち3の評価

HSN Coin Collector Host, Mike Mezack is so fast to talk about all the other sources for coins being possible scam full of promises but he is no better. I ordered 2026-coin items using their "guarantee... もっと見る

5つ星のうち1の評価

Purchased from HSN the Beauty Spy, Spa De Pure, after the first use it scarred my faces olive tone skin. The auto ship was cancelled immediately. Although, I reviewed the product on HSN reviews (to... もっと見る

企業情報

  1. オンライン市場

当該企業による記述

Make HSN.com your source for online shopping. Find new arrivals daily from popular brands, helpful customer reviews, videos and more at HSN.com


連絡先

1.5

ひどい

TrustScore 5段階評価の1.5

415件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.5

すべてのレビュー

(415)

過去12か月のレビュー数: 61件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

I have been with HSN for over 10 years

I have been with HSN for over 10 years
I regret shopping & trusting their Product. It's all a show & scam to sell the product. I paid shipping on return item $ 18.00. This was one my last purchases with them. Please save your money. Amazon is wonderful, Macys, & JCPenney etc.. you can get free delivery& returns to store yourself. No charge. Save your money

2024年7月15日
自発的なレビュー
5つ星のうち1の評価

Delivered my items to the wrong address…

Delivered my items to the wrong address and that’s just my money lost.
The representative April even admitted this was the case and said “we’re not paying for that”
Worst online experience everywhere
1 star is too much—- I’d leave zero stars if I could

2024年11月23日
自発的なレビュー
5つ星のうち1の評価

HSN needs to send out surveys on their…

HSN needs to send out surveys on their customer service reps. They have the most rude and uncaring reps with absolutely no personality!! I’m not sure why they hire these people for “customer service”! They really make you feel like you’re bothering them for doing their job! Unbelievable!!

2024年11月23日
自発的なレビュー
5つ星のうち1の評価

I can see why only 1 1/2 stars

I can see why only 1 1/2 stars , tried to place an order today for 1 item , over 45 minutes , system very slow, reception couldn’t get discount code to go in, couldn’t get credit card to go thru, tried another one 3 attempts, put on hold once came back tried again had wrong zip code finally went thru, I was going to get a HSN credit card but after this probably not going to happen , need to do better especially with the holidays coming

2024年11月14日
自発的なレビュー
5つ星のうち1の評価

Kalorik lady is annoying…

The kalorik lady salesperson is so annoying..i was going to buy it but she was so loud mouth, rude, interrupting, blow hard..force feeding the poor lady..Emeril is so classy compared to that weirdo lady..i would have bought Emerils chicken but my freezers full

2024年11月12日
自発的なレビュー
5つ星のうち1の評価

A waste of time and effort

A waste of time and effort. I ordered a pair of Iman coated denim jeans 3 weeks ago that was offered as a Today's Special Value for $49.99 with free shipping. Last night they canceled my order. If I still want the item it is available for $69.99. I am really disappointed in their "bad faith" operation.

2024年11月3日
自発的なレビュー
5つ星のうち1の評価

HSN online is terrible

The chat locks up or they disconnect it. I tried ordering something for my mother who is technology challenged but HSN keeps giving me errors. I'm trying to give them money but they apparently don't want it. I'm giving up. Amazon or eBay works great.

2024年11月3日
自発的なレビュー
5つ星のうち1の評価

Rude customer Service

Saturday, I ordered a pair of earrings from hsn.
I had enough funds on my card. The representative I tried to order from asked me if I also wanted to order the matching necklace. She act like she didn’t know what she was doing. She said the earrings went through but not the necklace. Then she canceled both orders. She kept messing with my Visa card. Finally, she said I could not order anything. Was very negative. Then I called two other representatives who said I could not order anything, too. My earrings went through but were soon canceled. Called today about what went wrong. Instead was greeted with just rudeness. Very rude customer service and they have just lost a customer. I don’t want absolutely nothing to do them. I have been buying from them for 20+years. I don’t recommend anyone to buy from them. You will only be met with disappointment.

2024年10月26日
自発的なレビュー
5つ星のうち1の評価

Disappointed!

I have shopped with HSN for years with zero issues until now. HSN hasn’t reported to Rakuten in five weeks two transactions that totaled over three hundred dollars. Very disappointed with a company that I trusted. It is not about the money but the principal of the matter. If HSN does not want to participate in the give back program for shoppers then don’t do it. Don’t just go silent after customers have shopped.

2024年9月13日
自発的なレビュー
5つ星のうち1の評価

Horrible company

I have been a member of hsn for yrs I am now 82 yrs old I pay my bill every month and now I am blocked. Why when I pay my bill every month plus a customer for yrs since I was in my thirty I keep paying but can't order horrible co

2024年10月20日
自発的なレビュー
5つ星のうち1の評価

Terrible product

Terrible product. Geek Aire fan is supposed to be rechargable, well mine only works when plugged in. No help, terrible customer service! I will not purchase from hsn again.

2024年10月15日
自発的なレビュー
5つ星のうち1の評価

I just got a letter from HSN and…

I just got a letter from HSN and apparently they have raised the annual APR to 34.99 that they did in July but I just got the letter called in to basically pay off everything because I definitely am not paying 34.9% nine centAPR and they could not give me the total so I can pay it off. They said all well we might charge you interest next month for this month. It’s just absolutely ridiculous. I do not recommend this card everything is hidden in your flex pay .Please do not do it you’ll end up paying double or triple.

2024年10月1日
自発的なレビュー
5つ星のうち1の評価

Poor customer service

I was a long time customer and purchased a great many items and spent a lot of money with them. Poor customer service now. Spoke with them about this regarding their representatives and I was really nice about this matter. Went to purchase an item and they blocked me. I guess as long as brick and mortar stores still exist I will purchase from them. Let's hope so.

2024年9月28日
自発的なレビュー
5つ星のうち1の評価

HSN should know when order didn’t ship and contact customer

Ordered roomba. Got email it shipped. After 1+ week, check for delivery date, it didn’t ship. Said UPS did not get package. Contact HSN. They said lost in shipping which impossible, didn’t ship and no tracking number. They then gave me refund because didn’t have replacement. HSN should have contacted me that they didn’t ship item (probably because they oversold even though I ordered early in day). It shouldn’t be the responsibility of the customer to let HSN know they didn’t ship an order and customer needs refund. They also shouldn’t send email shipped when it clearly didn’t. Everything electronic, not hard for them to know an order didn’t ship and needs refund and explanation (apology) to customer why they didn’t get order.

2024年9月19日
自発的なレビュー
5つ星のうち1の評価

I purchased a smart watch that was…

I purchased a smart watch that was supposed to cost 29 but cost with tax and shipping 46. Also an extra band was supposed to be included and when I Mentioned this to their customer service person she said I must've purchased the wrong one and stated an extra band didn't come with mine. FIRST AND LAST TIME I WILL PURCHASE FROM THEM.

2024年9月13日
自発的なレビュー
5つ星のうち1の評価

Here we go again

So sick of these people. I stopped using them for a reason and I'll stop again. Incorrect item sent, can't be returned unless I pay 7.95 shipping and correct item double the price. It's ridiculous and not the first time. They really don't care in my opinion. It shows I ordered that particular item which I did not because I hate the fragrance they sent.

2024年9月4日
自発的なレビュー
5つ星のうち1の評価

This is a crappy website

This is a crappy website, I purchased a wet vacuum from them. it didn't arrive in an original box. I didn't use the product for couple of weeks, I was busy with other task. When I was using the vacuum the water is leaking from everywhere. The suction is not that great. I tried to return it. They said since it has already been more than 30 days. they won't give my money back. I know I should have checked the review first.

2023年10月5日
自発的なレビュー

レビューの対象になっている企業の方へ

プロフィールを登録して、Trustpilot の無料ビジネス ツールにアクセスし、お客様とのつながりを広げてください。

無料アカウントを取得

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。

詳細情報