Hudson Shoes レビュー 

82
•
TrustScore 5段階評価の1.5

1.4

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5つ星のうち1の評価

Ordered start of April i have had 11 up dates the most recent one 27th May saying the items have been delivered at 03.09 am in the middle of the night LOL i have sent emails but theres been no reply t... もっと見る

5つ星のうち1の評価

Ordered shoes 28 April 2026 it’s now Saturday 6 June 2026 still waiting they said they where delivered but since then no response ( Please do not order from this company) It’s a scam so to these Chin... もっと見る

5つ星のうち1の評価

Shoes were not delivered when there website says they were. The companies call centres telephone number comes up as an invalid number. I got a reply from my emails twice telling me that Hudson London... もっと見る

5つ星のうち1の評価

DO NOT PURCHASE ANY THING FROM THIS OUTFIT. Used on line site to check progress,long after promised delivery date ,information on site was it had been delivered that day.The parcel has not been deliv... もっと見る

企業情報

  1. 靴屋

さまざまな外部ソースから提供された情報

About Us Hudson London has been designing expertly made footwear for men & women for over 25 years, and are stocked in some the most reputable retailers throughout the UK and across the world. The Hudson office and design studio are based in Hoxton Square, East London. The business has always focussed on quality, by sourcing the best materials and working closely with global suppliers and factories, to utilise the most sought after processes and techniques available. Hudson delves into every last detail of a shoe, with the aim of providing beautifully crafted and constructed footwear. Hudson London is always striving to take a sideways look at the traditional, giving an idiosyncratic twist to trends and consistently delivering styles that fuse desirability with durability. Its environment and the capital’s music, art and style icons constantly inspire Hudson London. Driven by refined shoe making craft and quality materials they are not afraid to experiment, developing many unique production techniques in their factories over the years. Growing organically with their original founders and a creative team still at the center of the brand, Hudson London are proud to have assimilated a network of talented individuals including iconic and conceptual stockists around the globe. Established in London's East End 1990, Hudson London has grown into an established player in the footwear game, with a tight-knit team of over 20 employees working from their Hoxton base.


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1.4

ひどい

TrustScore 5段階評価の1.5

82件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.4

すべてのレビュー

(82)

過去12か月のレビュー数: 37件

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5つ星のうち5の評価

New brogues a pleasure to wear

I recently purchased a new pair of black brogues from Hudsons shoes. Having worn out my last pair, which I'd also bought from Hudsons two years previous I was a little concerned that they would take a while to break in. To my delight they have been a pleasure to wear from day one and bearing in mind the hot weather, they haven't bothered me at all. Thank you Hudson. A great product at an excellent price!

2020年8月11日
自発的なレビュー
5つ星のうち1の評価

I wouldn't

Was really excited about getting the pewter shiny boots but was disappointed. The inside soles has these weird raised bits on both feet that were uncomfortable. As the shoes were also too small I just gave up and returned for that reason. I got an email to say the refund was processed but when I checked my bank weeks later it never came through. Had to chase it up to get the refund. Shady.

2020年5月26日
自発的なレビュー
5つ星のうち1の評価

Never again!

After buy first pair 5years ago I was kind of happy with them,
And I still have them and surprisingly they still looking good!

But the nightmare started last year,
Bought 4 pairs in one year and guess what? All of them sent back!
What's wrong with you Hudson way they so Shi...t quality?

2020年4月3日
自発的なレビュー
5つ星のうち2の評価

Lovely shoes, average service

Love the shoes and have been buying for years, however a recent experience has left me frustrated and I will buy from ASOS or Office in future as opposed to Hudson directly. Bought two pairs of boots at the end of sale, did not receive a dispatch confirmation and after contacting Hudson a week later (the member of staff who was helpful) was told that it showed as a failed delivery and returned to Hudson. Very annoying as I was at home all week waiting to accept delivery. No missed delivery card along, no dispatch information and no tracking number leads me to think the shoes were never sent. The refund was processed quickly but it was only after I made contact was any information provided and a refund given. I would be uncomfortable buying direct from Hudson in the future. Additionally was told the price I paid would no longer be honoured.

2020年3月14日
自発的なレビュー
5つ星のうち1の評価

Very unimpressed with the quality

Very unimpressed with the quality of these shoe - the heal feel off and a hole appeared in the sole within six month of purchasing...I suppose you pay for what you get since my Cheaney's usually las for 5 years plus.

2020年3月14日
自発的なレビュー
5つ星のうち1の評価

Awful return policy-

Having purchased shoes for my husband in Mid November as a christmas gift, i tried to exchange them for another size directly after christmas and have been advised this is out of the return period as purchased in November (only a 14 day return!). All other retailers have a Christmas return policy which is extended to January for Christmas purchases.
So now my husband is stuck with shoes that are too small as they are incorrectly sized.
Poor customer service.

2020年1月8日
自発的なレビュー
5つ星のうち1の評価

Hudson brogues

Bought a pair of brogues six months ago. The sole was hollow so had a hole after a couple of months, The leather came away from the sole and the leather is incredibly thin. Now completely unwearable, Won't be making the same mistake twice.

2019年11月30日
自発的なレビュー
5つ星のうち1の評価

Awful

Really disappointed with the aftercare and management team of Hudson Shoes. I recently purchased a pair of loafers and the inside has lifted off after wearing them twice. I contacted Hudson to highlight the issue and their response was that they were not faulty and it was usual "wear and tear". I've been a pleased customer for over 7 years and have purchased several pairs without a problem.

Whilst Victoria, who handled the complaint was really helpful, "management" making the final decision obviously don't value their customers enough to find a resolution.. Unfortunately, I won't be buying another pair of Hudson shoes and will no longer recommend these to friends and family.

2019年9月24日
自発的なレビュー
5つ星のうち1の評価

WARNING BEWARE OF INACCURATE SIZING

When I contacted hudson shoes and enquired about the sizing of their McKendrick boots I was advised by hudson to order a pair closest to my size, which is UK size 11. Subsequently I ordered a pair and discovered when I received my order the boots I received were not UK 11 but at more like UK 10.5. I pointed this out to hudson and gave them feed back to help them and made a case that I should not be liable for the postage cost, because they had not advertised their products accurately. Although hudson didn't accept any responsibility for the inaccurate sizing and wasted my time and postage costs which I feel under the circumstances was mean spirited since I have bought their products previously and they do not appear to treat their loyal customers well. Therefore I am leaving a one star review.

2019年9月2日
自発的なレビュー
5つ星のうち1の評価

Shockingly service

Ordered some shoes from them on 22nd July and never received them. Was told twice they had been dispatched to their UK hub to send out to Berlin but their 'Track My Order' was never updated to rely any information about where they were. Eventually the order was refunded. Their customer service was fine (responded in a timely manner but not massively helpful in the end) but this is by far the worst online shopping experience I've had with a retailer. Will never order from them again.

2019年7月26日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Ryan,

Thank you for contacting us and leaving your feedback.

I am so sorry to hear about the experience you had with us, this is not the service we aim to offer our customers and we are deeply disappointed by this.

I have looked into the system and can see that your parcel was deemed lost in transit by our service provider and a full refund was issued for your order.

Once again I sincerely apologise about this and I hope you consider using us again in the future.

Kind regards,
Hudson Customer Service Team

5つ星のうち1の評価

this is an astonishingly shoddy…

this is an astonishingly shoddy business. Ordered a pair costing 300 dollars on the basis of some lovely images on their website. The shoes arrived looking like 200 years old and full of defects. Badly wrinkled, numerous dents and holes and overall looking terribly old. I regret not looking for reviews. Please stay away from these bunch of crooks

2019年6月25日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Rahul,

Thank you for your feedback and we appreciate this.

I sincerely apologise about this.

I can confirm an internal investigation has been raised with our warehouse, as all our shoes go through a quality check before they are shipped out to our customers.

As discussed via email, a free returns label has been issued by Global-e in order for you to return the shoes back to us.

Once we have received the shoes back we will be more than happy to offer you a replacement or a full refund for your order.

Please do not hesitate to contact us via email if you wish to discuss this further.

Kind regards,

Hudson Customer Service Team

5つ星のうち1の評価

Tengo que decir

Tengo que decir, que la calidad/precio, se complementan bien poco.
Se trata de una marca que ofrece una gran variedad de zapatos y botas, con airesdd estetica underground-Rock, pero sin embargo en mi experiencia (mas de 4 pares), en todos he tenido el mismo problema.
-Una suela de muy mala calidad.
-Unas uniones de pegado, no cosido francamente malas.

2019年4月21日
自発的なレビュー
5つ星のうち1の評価

Terrible

Terrible company. Terrible customer support. Took more than a month to receive my order, which was supposed to be a gift for a special occasion. Well, they ruined this. Then, in the process of trying to resolve the issue, and while being very very patient with them, I was accused of trying to take advantage of the company for 10 pounds. I was asked to reorder and repay. I was never refunded the whole amount. Terrible experience, terrible customer service, and would not recommend. Nowadays, with so many high quality and excellent service shoe companies, why bother with Hudson?

2018年10月13日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Aileen,

Thank you for getting in touch and we appreciate your feedback.

I am so sorry to hear about the experience you had and I understand your frustrations.

I have checked the system and can see that this issue was resolved via email. I can confirm an internal investigation was raised with our customer service department as this is not the service we aim to offer our customers.

We have taken the necessary steps to ensure that something like this does not happen again in the future and the relevant training has been offered to our customer service advisers.

I hope you shop with us again in the future.

Kind regards,
Hudson Customer Service Team

5つ星のうち2の評価

Website payment problems

There was an issue with their website when I tried to pay which wasted my time and left me £150 out of pocket for several days. I can't judge whether the shoes are any good (since I never received any) but I certainly don't recommend their website

2018年6月21日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Rob,

Thank you for your feedback and we highly appreciate this.

I do apologise for this and the issues that occurred while you were using our website.

We are continually working to improve our user journey and have since launched a new homepage on our website and I hope you get the chance to check this out.

I also hope that you will consider shopping with us again.

Kind regards,
Hudson Customer Service Team

5つ星のうち2の評価

Great customer service, bad quality shoe

Great customer service, but just bad quality shoes. I bought the ''WATTS SUEDE BLACK CHELSEA BOOT''. I sent them back because there were a lot of long suede strings on the front of the shoe. The second pair I receiver were worse than the first pair. The suede in the front clearly had a different shade of black than the suede in the back. The suede is glued inappropiately in the back. I was offered a 10% discount (ofc because they didnt want lose more money by letting me send them back again and get a new pair). I really like the design and this company has great customer service, but oh man the quality is bad.

2017年11月26日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Jaimie,

Thank you for getting in touch with us, and leaving your feedback.

We really do appreciate the feedback and I apologise about the service that you have received.

I can confirm that this is not the service Hudson aims to offer it's customers and we have taken the necessary steps to ensure that all shoes go through a quality check before they are shipped out to our customers.

Once again we sincerely apologise about this and we hope you shop with us again.

If you do ever need our help, please do not hesitate to contact us via email at enquiries@hudsonshoes.com

Kind regards,
Hudson Customer Service Team


5つ星のうち5の評価

Best shoes I've had

Best shoes I've had. Though they are rather pricey, they are worth every euro. Good quality and so stylish.

2017年10月20日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Anders,

Thank you for this.

It's great to hear you're happy with your purchase and we appreciate your feedback!

Best regards,
Hudson Customer Service Team

5つ星のうち5の評価

they know what a woman wants

I love their shoes.

2016年8月18日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi Freida,

Thank you for contacting us and providing us with your feedback.

I am happy to hear that you were happy with our service and we appreciate your feedback.

Many Thanks
Hudson Customer Service Team

5つ星のうち4の評価

Very good except they send me the wrong shoes!

Super fast and easy service, delivered to my local drop point at no extra cost, actually for free;) big fan of the brand and quality products!...have to mention that they did send me the wrong shoe model once, no big deal I kept them, they were £50 more expensive than the one I ordered, so what the hell;)

2016年2月8日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi there,

Thank you for getting in touch with us.

I am glad you enjoyed your online shopping experience with us!

I am so sorry to hear you received the wrong order, I can confirm we have raised this internally with our warehouse as this is not the service we aim to offer our customers.

We appreciate your feedback!

Best regards,
Hudson Customer Service Team

5つ星のうち5の評価

I love them so much

Great service, prompt delivery and good gear

2014年5月27日
自発的なレビュー
Hudson Shoes ロゴ

Hudson Shoes からの回答

Hi R King,

Thank you for getting in touch with us.

I am glad to hear you were happy with our service.

We appreciate your feedback!

Many Thanks

Hudson Customer Service Team

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