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Idyll Home レビュー 

209
TrustScore 5段階評価の5

4.8

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... もっと見る

5つ星のうち5の評価

Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... もっと見る

5つ星のうち5の評価

Would definitely recommend this shop. I purchased some home accessories, cushions and bed throw. They arrived quickly by tracked Royal Mail service. The items looked exquisite and surpassed my expecta... もっと見る

5つ星のうち5の評価

Easy to navigate website. The ordering process was straightforward with good communication throughout. The item was sent out promptly, and I have also had a very good customer service experience. Th... もっと見る

企業情報

  1. 家具店
  2. インテリア デザイン店
  3. ガーデン家具
  4. 照明専門店
  5. アウトドア家具店
  6. ラグ専門店

当該企業による記述

Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.


連絡先

4.8

優良

TrustScore 5段階評価の5

209件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(209)

過去12か月のレビュー数: 47

レビューを書く
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5つ星のうち2の評価

silver screws not brass supplied and…

silver screws not brass supplied and inside screws missing

2024年8月23日
Idyll Home ロゴ

Idyll Home からの回答

Hi Gillian, I am sorry to hear you had a problem with the lights, if you had contacted us we could have sorted this out for you but we haven't heard anything until this review was posted. If you would still like help with the lights please let us know.

5つ星のうち5の評価

I had a problem with my dandelion lights!

I had a problem with my dandelion lights and contacted Idyll Home.
I was given clear advice as to how to check my lights, etc, and when this did not solve the problem they arranged for a collection of my lights.
I have now received replacement lights and my garden is once again pretty at night time, especially for the hedgehogs that visit when I am sleeping.
A very happy customer and prickly friends.

2024年5月30日
自発的なレビュー
5つ星のうち2の評価

Avoid the Vence Window box

We purchased the Vence Window box x 2 in October 2021. They were not cheap. It is "crafted from galvanised metal". We anticipated a few years of use on the front wall of our property. It is now rusted and filled with holes both unsightly and unusable. Contact with Idyll has proved of no benefit. Beware!

2024年5月16日
自発的なレビュー
Idyll Home ロゴ

Idyll Home からの回答

Hi Barry, galvanised metal will rust over time it is the nature of the material and it will depend on the conditions kept as to how long it will last. We cannot replace the planters 3 almost years after the sale, unfortunately, sorry about that.

5つ星のうち5の評価

Very Happy Customer

A really efficient company to deal with and very competitive prices. Customer service above and beyond and this was tested when I had a tiny issue - they could not have been more willing and prompt in resolving it. I see they have mainly 5 star reviews and these are very well deserved.

2024年4月25日
自発的なレビュー
5つ星のうち1の評価

Not a great experience

The product delivered was very different from the picture. The product wasn’t on a pallet but then had to be returned on a pallet. So far not a good experience and now fighting to get my money back.

2024年3月21日
自発的なレビュー
Idyll Home ロゴ

Idyll Home からの回答

Hi Jamie, as we have discussed with you to refund the items they will need to be returned to us in a re-saleable condition. All items are fully refundable if they are returned as they came out to you.

5つ星のうち5の評価

I would highly recommend this store

I would highly recommend this store. I bought a beautiful terracotta bowl in their sale which was much reduced from its original price and cheaper than anywhere else I could find it online.
It arrived securely packed within days despite many outlets still being closed for the Christmas break.
This is the second time I have bought items from this company and I have not been disappointed with either the quality of the items nor the care and speed with which they have been dispatched.

2023年12月28日
5つ星のうち4の評価

Prompt delivery

Prompt delivery. The lights on the copper star didn't twinkle like the description said so a bit disappointed with that but otherwise ok.

2023年12月27日
5つ星のうち1の評価

Lousy service

Just bought a lamp. Nice looking but dreadful technical design: impossible to disassemble to insert the bulb - and the bulb recommended was simply too large. The item is no longer available and there are no reviews. I wonder why.
Idyll home now want me to buy packaging and pay postage to return their bulky and faulty item. They are not willing to collect it. They also suggest I should have kept the packaging (for months?) in case of a problem.
Honestly, I try to support small / independent businesses but John Lewis here I come.

2023年11月2日
自発的なレビュー
Idyll Home ロゴ

Idyll Home からの回答

Hi Mitzi, from what you have explained the light was not broken when you received it but when you were inserting the bulb you have broken the bulb housing. The item is no longer available because it is sold out and as we explained we have not come across this issue before with the bulb size before so we would need to investigate how this has happened. We could have arranged to collect the item but you explained that you have thrown away all the packaging the day after receiving the light so we did suggest that you find a box to return it in.

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