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Idyll Home レビュヌ 

209
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TrustScore 5段階評䟡の5

4.8

家具店
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5぀星のうち5の評䟡

Easy to find what I was looking for. Easy to order. Amazingly fast delivery, considering the size of the garden trellis I ordered. Love the trellis. Really elegant design that fits the space we ne... もっず芋る

5぀星のうち5の評䟡

Idyll Home is great for exclusive items you won't find anywhere else. I am a very satisfied repeat customer. Idyll Home offered me a personal service and it was so nice to deal with one real person... もっず芋る

5぀星のうち5の評䟡

Would definitely recommend this shop. I purchased some home accessories, cushions and bed throw. They arrived quickly by tracked Royal Mail service. The items looked exquisite and surpassed my expecta... もっず芋る

5぀星のうち5の評䟡

Easy to navigate website. The ordering process was straightforward with good communication throughout. The item was sent out promptly, and I have also had a very good customer service experience. Th... もっず芋る

䌁業情報

  1. 家具店
  2. むンテリア デザむン店
  3. ガヌデン家具
  4. 照明専門店
  5. アりトドア家具店
  6. ラグ専門店

圓該䌁業による蚘述

Idyll Home provide beautiful and interesting home accessories and furnishings. Whether it be a luxurious throw or cushion, handmade crockery, unique furniture or stunning lighting, we still get excited to find new and stylish home accessories that help create your own Idyll Home. We have curated a beautiful selection of modern home furnishings from simple, pared-down Scandi-style furniture to glamorous Moroccan lighting. We source from Danish brands such as Tine K Home and House Doctor, as well as the Dutch brand HKLIVING. We love the combination of modern and vintage home accessories that these European brands offer. We love to discover new handmade items from UK companies too.

連絡先

4.8

優良

TrustScore 5段階評䟡の5

209件のレビュヌ

5぀星
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1぀星

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レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.8

すべおのレビュヌ

(209)

過去12か月のレビュヌ数: 47件

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5぀星のうち5の評䟡

First order - will return

First order - I wanted these confetti lights last year and couldn’t find them. So this year I looked again - still in short supply but Idyll Home had them and at a slightly lower price than elsewhere.
Delivery was pretty speedy given current issues with parcels in general and the lights are just as I envisioned.

2022幎12月1日
5぀星のうち1の評䟡

Very poor customer service and


Very poor customer service and aftercare.
We have experienced exactly the same issue as the customer below. Garden Trading acknowledged the issue yet Idyll Home refused to do anything about it.
Extremely disappointing to see that despite being told this hadn’t been seen before that I can now see someone else has had exactly the same problem

2022幎11月7日
自発的なレビュヌ
Idyll Home ロゎ

Idyll Home からの回答

I'm afraid as we did explain we cannot accept a return after 3 months of use unless the bench was faulty which was not found to be the case by ourselves or the manufacturer. If you had contacted us within the 28 day return policy to let us know you were not happy with the item we would have of course refunded this for you and helped you organise a return. We do stress that you do check your order as soon as it is delivered to make sure you are happy with it or at least within the 28 day return policy.

5぀星のうち1の評䟡

Furniture not fit for purpose

I ordered furniture through this company from garden trading. When we opened the sofas and tried using them they are simply not fit for purpose. You cannot sit of the sofa without falling through the bottom of it. Because I didn’t open the package immediately due to house renovations I have now wasted countless emails as refusing to be held accountable for selling something that doesn’t actually work as stated. Disappointed as our garden looks lovely with sofas that we can’t use. I shall be dumping them as that is really the only option.

2022幎10月13日
自発的なレビュヌ
Idyll Home ロゎ

Idyll Home からの回答

Hi Lucy, we are truly sorry to see this, as we have explained previously we are not able accept a return 3 months after the delivery date. We do ask that you check you are happy with the item as soon as possible after the delivery as obviously once it has been used for a while it cannot be returned. We have not heard of this problem before with the popular Porthallow sofa and after reporting it to the manufacturer Garden Trading, it is not something they have come across before either. We do stress that you check your goods on delivery and report any issues as soon as possible to avoid this situation.

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