IMO Car Wash - Accrington レビュー 38

TrustScore 5段階評価の4

3.9

1A Eastgate Retail Park, BB5 6PW Accrington, GB


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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

No hello, no smile, just blank judgemental look, asked for triple foam which smelt like sunshine freshness, got basic foam rubbish wash yet paid full price, get the staff better otherwise will go els... もっと見る

5つ星のうち3の評価

Honestly ive used your car wash about 4 years with a monthly contract, without a doubt Accrington as dropped there triple form to maybe 1 instead of 3 i can tell with the jets coming out..you up your... もっと見る

企業が回答しました

5つ星のうち5の評価

Car wash had broken down but they explained everything very well and I came back today Monday 1/6/26 and all was fixed again

企業が回答しました

5つ星のうち5の評価

Very easy to purchase before attending. I went mid-week afternoon and there was no queuing. I was in and out with a clean car in under 10 mins from purchase to being finished.

企業が回答しました


企業情報

  1. 洗車

当該企業による記述

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


連絡先

  • 1A Eastgate Retail Park, BB5 6PW, Accrington, 英国

3.9

ほぼ満足

TrustScore 5段階評価の4

38件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

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5つ星のうち5の評価

Car wash had broken down but they…

Car wash had broken down but they explained everything very well and I came back today Monday 1/6/26 and all was fixed again

2026年5月31日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Stuart McDonald,

We appreciate you letting us know about your experience. We're glad we could resolve the issue and you returned.

IMO Car Wash

5つ星のうち5の評価

IMO Accrington

Clean well managed car wash. Good staff, fast service.

2026年5月22日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

P BLYTHE,

We're glad you enjoyed our clean car wash and fast service. We appreciate your feedback!

IMO Car Wash

5つ星のうち5の評価

Excellent.

2026年5月13日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

5つ星のうち5の評価

Excellent fast service

Excellent fast service from polite friendly staff, great, sparkling finish from the wash programme 😀

2026年5月8日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Robert Riding ,

We appreciate your positive review and are so glad you enjoyed the fast, friendly service and sparkling results! We look forward to seeing you again soon.

IMO Car Wash

5つ星のうち1の評価

hello

hello, i paid for triple foam wash, its was not triple at all, ive sat in my friends car who had triple foam wash and i smelt the freshness of sunshine fabric conditioner coming from the foam into the car whilst it was being washed, i paid for the same and i got zero freshness, there was no fragrance, i was given the basic wash despite paying for triple foam, i am not happy.

2026年4月30日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

poppy,

We appreciate you taking the time to share your experience. We regret that the triple foam wash did not meet your expectations regarding fragrance. Please email us with details, so we can investigate.

IMO Car Wash

5つ星のうち5の評価

Helpful

Helpful, friendly staff did a great job 👍🏻

2026年4月24日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Matt,

We appreciate your positive feedback! We're so glad to hear our team provided helpful and friendly service. Thanks for the thumbs up!

IMO Car Wash

5つ星のうち5の評価

Very efficient and thorough

Very efficient and thorough. No hassles just straight through most of the time.

2026年3月20日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

PHILIP MULROONEY,

We're happy to hear that our service is efficient and thorough for you. Thank you for your positive feedback; we appreciate your time.

IMO Car Wash

5つ星のうち5の評価

In & Out

It’s basically a workin machine your in n out no messing 🫶🏼

2026年3月19日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

customer,

We're happy to hear that you found our service efficient and straightforward. Thank you for your positive feedback; it means a lot to us.

IMO Car Wash

5つ星のうち5の評価

Very easy to purchase before attending

Very easy to purchase before attending. I went mid-week afternoon and there was no queuing. I was in and out with a clean car in under 10 mins from purchase to being finished.

2026年3月10日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Rachel Marie Ryan,

We're happy to hear that your purchase was easy and your car wash was quick and efficient! Thank you for sharing your positive experience with us.

IMO Car Wash

5つ星のうち5の評価

Very helpful and did a very good job…

Very helpful and did a very good job cleaning my car which had been stuck in a muddy bog. Looks like new

2026年2月27日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Miss Tara Johnson,

We're happy to hear that our team was able to restore your car after it was stuck! Thank you for your positive feedback; we appreciate your time.

IMO Car Wash

5つ星のうち3の評価

Not worth £10 for the diamond wash at…

Not worth £10 for the diamond wash at all.

Parts of the car still dirty.

Won’t be using again! Hand car washes are 200% better and cheaper!

2026年2月27日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Christopher Smith,

We appreciate your feedback and are sorry the diamond wash did not meet your expectations. We'll review our processes to ensure better results in the future.

IMO Car Wash

5つ星のうち3の評価

Unsatisfied …

After paying 20 pound for the most expensive car wash the end result wasn't as expected, still places of green mould around windows, number plates marks on car if which i washed abd polished out on my return home

2026年2月25日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Jackie Dudley,

We regret that our top-tier wash did not meet your expectations, particularly with the remaining marks. We appreciate your feedback and will review our processes to improve our service.

IMO Car Wash

5つ星のうち5の評価

Car looked cleaner and brighter than it…

Car looked cleaner and brighter than it ever has with hand washing.

2026年2月8日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Phil,

We're happy to hear that your car is cleaner and brighter than ever! Thank you for your positive feedback; it truly motivates our team!

IMO Car Wash

5つ星のうち1の評価

Diabolical intimidating customer service

When I arrived I wasn’t sure what to do, I scanned the code and paid online which was really easy but I had never been before. I drove to the wash and nobody was there so I thought it was self service. I drove my car near the part where you go in the wash/machine and then a man came out of an office. He was extremely rude, not friendly at all and made me feel very nervous and uncomfortable as a woman. He signalled his hands for me to reverse my car slightly and I opened my window and asked why he’s being so nasty and rude to me. He said “it’s your fault you should be further back” I told him there are no signs, I’ve never been before and I had no idea what to do. He remained very unfriendly and I feel really intimidated and upset. He then did his part in washing the car, didn’t speak to me or change his manner at all. I asked him why he was speaking to like that, also that he shouldn’t be like that to me or any customer but he appeared carefree about it and didn’t speak to me at all. I wish I could have turned back and not gone to the car wash at all and I won’t be returning . Shocking customer service.

2026年1月27日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Erika Anderton,

We appreciate you taking the time to share your experience. We are very sorry to hear that you felt uncomfortable and were treated rudely. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち1の評価

Will not be using again

Will not be using again. Paid £14 for ultra HD wash option and was just rushed through and came out at the other end with side mirrors still had stains, alloy wheels half cleaned and both sides corners of bootlid with dirt untouched.

2026年1月24日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Zee,

We appreciate you taking the time to share your experience. We're sorry the Ultra HD wash did not meet expectations, Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち5の評価

Really helpful and great customer…

Really helpful and great customer service

2026年1月14日
IMO Car Wash - Accrington ロゴ

IMO Car Wash - Accrington からの回答

Customer,

We're glad you found our customer service helpful. We appreciate your positive feedback and are grateful for your time.

IMO Car Wash

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