The car was cleaned properly, which is what is supposed to happen, but the attendant looked as though he did not want to be there and he just went through the motions. I do understand that some client... もっと見る
企業が回答しました
所在地
所在地を変更Clark Street, ML6 6DW Airdrie, GB
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The second time I’ve washed the car here and it continues to be very poor especially when you are paying £10 and up. I’ve had to go and have my car washed again, else where as the marks didn’t come of... もっと見る
企業が回答しました
All dear customers are welcome To Imo car wash Airdrie . Best service All the time 💯
企業が回答しました
“Friendly staff, fast service, and a thorough clean. Would definitely come back.”
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Clark Street, ML6 6DW, Airdrie, 英国
3.7
まあまあ
22件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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All dear customers are welcome To Imo…
All dear customers are welcome To Imo car wash Airdrie .
Best service All the time 💯
2026年5月30日
自発的なレビュー
IMO Car Wash - Airdrie からの回答
Hardi Abdulla,
We appreciate your kind words! We are delighted to hear you consistently receive our best service. Thank you!
IMO Car Wash
Car wash
“Friendly staff, fast service, and a thorough clean. Would definitely come back.”
2026年5月27日
IMO Car Wash - Airdrie からの回答
Michelle Graham,
We are so pleased you enjoyed our service and friendly team! Thank you for your wonderful feedback. We appreciate it.
IMO Car Wash
The second time I’ve washed the car…
The second time I’ve washed the car here and it continues to be very poor especially when you are paying £10 and up. I’ve had to go and have my car washed again, else where as the marks didn’t come off and the dirt streaks.
2026年5月24日
IMO Car Wash - Airdrie からの回答
customer,
We're truly sorry your car wash experience was unsatisfactory, especially after choosing a premium service. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Imo car wash
He took effort in cleaning the car before o entered the car wash.
Well worth the money
2026年5月4日
IMO Car Wash - Airdrie からの回答
IainO'Donnell,
We appreciate you sharing your experience! We're so glad to hear that you found the pre-cleaning service thorough and that you felt it was worth the money.
IMO Car Wash
IMO Car Wash - Airdrie からの回答
Christine Boyle,
We appreciate your positive feedback! We're so glad you enjoyed our friendly staff and shiny car wash. Thanks for visiting!
IMO Car Wash
Operative was patient and very helpful
Operative was patient and very helpful. Quick and efficient
2026年4月22日
IMO Car Wash - Airdrie からの回答
Jim,
We appreciate you taking the time to share your experience. We're happy to hear that our operative was helpful, and the service was quick and efficient.
IMO Car Wash
Quick and good
2026年4月21日
IMO Car Wash - Airdrie からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Clean car but doing motorist a favour
The car was cleaned properly, which is what is supposed to happen, but the attendant looked as though he did not want to be there and he just went through the motions. I do understand that some clients will be rude and unkind but he needs to understand that a simple thing like a smile goes a long way. At this stage I will be going back to my hand car wash as they always have a smile, are friendly and at the least ask how your day has been.
2026年3月30日
IMO Car Wash - Airdrie からの回答
Kevin Wilkins,
We appreciate your feedback and are glad the car was cleaned well. We're sorry the service experience did not meet your expectations. We will address your concerns with our team to improve our customer service approach.
IMO Car Wash
Supposed to get a pre wash but the guy…
Supposed to get a pre wash but the guy just gave it a quick blast with water and didnt even do the full car so didnt actually pre wash it as advertised, they seem to only give a proper pre wash if you pick a more expensive wash
2026年3月20日
IMO Car Wash - Airdrie からの回答
Pamela Young,
We appreciate your feedback. We regret that the pre-wash did not meet expectations. We will review our procedures to ensure all customers receive the advertised service, regardless of wash selection. Thank you for your time.
IMO Car Wash
On arrival to the Imo car wash
On arrival to the Imo car wash, the owner or boss of the place stated my car was shit ,
Of which i was more than unhappy, i complained immediately after coming hone about my experience , I will not be visiting another Imo car wash, absolutely 100 % terrible service.
As I said b4, I was also given a cheaper wash than the £13:00 , wash I purchased online.
2026年3月19日
IMO Car Wash - Airdrie からの回答
Please contact us directly via email at Customer-Services@imo-carwash.co.uk, so we can investigate this further.
IMO Car Wash - Airdrie からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Bad customer service
Arnold Clark gave me a discount code which wouldn't work on the app, it said that I could show it to the operator but he wouldn't even scan it just refused. He said you will just have to phone customer service. Very unhelpful and unapologetic. I had to pay for car wash and go through as there was a queue. Customer service unlocked my qr code but no apology or anything of a good will gesture will not be back.
2026年3月5日
自発的なレビュー
IMO Car Wash - Airdrie からの回答
Many Thanks for your review. Please contact us so that we can investigate further. Customer-Services@imo-carwash.co.uk
Check clearance prior to entry
Upon entering this car wash the brushes jammed once cleared the air vac then jammed. I had to remove my roof box in the car wash and refit it outside. Staff where very helpful and could not do anymore to assist
2026年2月18日
IMO Car Wash - Airdrie からの回答
Unhappy customer due to,
We appreciate you taking the time to share your experience. We're sorry the brushes and air vac jammed, and you had to remove and refit your roof box. We'll investigate these issues.
IMO Car Wash
IMO Car Wash - Airdrie からの回答
RMcF,
We appreciate your great feedback and are so glad you noticed our polite staff and the improvements to our car washes! Thank you.
IMO Car Wash
Great service and car looks great
2026年1月29日
IMO Car Wash - Airdrie からの回答
David Rielly,
We're glad you enjoyed your experience and that your car looks great! Thank you for your positive feedback; it means a lot to us.
IMO Car Wash
Good value and a good quality clean
Good value and a good quality clean - personal service too.
2025年12月30日
IMO Car Wash - Airdrie からの回答
JMC,
We're happy to hear that you found great value in our service and appreciated the quality and personal touch. Thank you for your feedback.
IMO Car Wash
The wash was quick and effective…
The wash was quick and effective offering good value for money
2025年11月16日
IMO Car Wash - Airdrie からの回答
Mr Neil Ford,
We're glad you found our wash quick, effective, and a good value. Thank you for your positive feedback!
IMO Car Wash
Drove straight in,no queuing here.
Drove straight in,no queuing here. Always met with a warm smile.
2025年10月16日
自発的なレビュー
IMO Car Wash - Airdrie からの回答
Shug Renicks,
We're happy to hear that you had such a positive experience with us! Thank you for your kind words; we appreciate it.
IMO Car Wash
I don't think IMO car wash is giving…
I don't think IMO car wash is giving good value for money, They advertise hand wash ? Guy walks around sprays your wheels & uses a brush to clean your boot !!! Then your guided through the brushes.
2025年10月13日
IMO Car Wash - Airdrie からの回答
Mr Robert Brown,
We appreciate your feedback and are sorry to hear that our service did not meet your expectations. We'll review our processes to ensure we provide the best possible wash experience. Thanks for bringing this to our attention.
IMO Car Wash
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