Very easy to use app that has a great saving advantage. The wash however is very disappointing. Drying spots on paintwork and glass. The alloys still have dirt on them and the tyres look the same a... もっと見る
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所在地
所在地を変更Yardley Business Park, SS14 3GN Basildon, GB
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レビュアーのコメントを見てみましょう
So polite and had a sense of humour! My car was filthy outside and in but they cleaned it beautifully. I had my daughter in the car who has mobility issues, they got her out of the car and gave her... もっと見る
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A really good car wash, staff make a good effort to pre clean your car, pricewise comparable to others. Normally would say 5 stars, but this time the drying cloths were non existent, so car came out w... もっと見る
企業が回答しました
I like the convenience and speed of the car wash but when I got home I noticed the wheel hubs were still dirty. The water marks on the body work needed going over with a cloth when I got home as t... もっと見る
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企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Yardley Business Park, SS14 3GN, Basildon, 英国
3.6
まあまあ
62件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
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この企業のTrustpilot 利用方法
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Very easy to use app. Poor clean
Very easy to use app that has a great saving advantage.
The wash however is very disappointing. Drying spots on paintwork and glass. The alloys still have dirt on them and the tyres look the same as when I entered. The tyre dressing doesn't seem to do its job. Kind of regretting paying for 4 of the top washes now, as my local BP garage leaves the car looking better and with the BP app, a top wash is almost 66% lower priced
2026年5月29日
IMO Car Wash - Basildon からの回答
ian clarke,
Thank you for your feedback. We are sorry to hear that the wash did not meet your expectations, especially regarding drying spots, wheel cleanliness, and tire dressing. We are reviewing our processes to ensure a more thorough clean.
IMO Car Wash
Great location & Fantastic Deals 👍
2026年5月21日
IMO Car Wash - Basildon からの回答
Gary Brooks,
We are glad you enjoyed the location and found great deals.
IMO Car Wash
Speed & Convenience but not the best finish
I like the convenience and speed of the car wash but when I got home I noticed the wheel hubs were still dirty.
The water marks on the body work needed going over with a cloth when I got home as the car wasn’t fully dried.
The staff were busy scrolling when I arrived so had to wait for service. Not for long but it was noted. Attitude was not great… felt like I’d disturbed their day 🤨
2026年5月20日
IMO Car Wash - Basildon からの回答
Linda Young,
We appreciate your feedback regarding your recent visit. We are sorry to hear about the issues with the cleanliness of your wheels and the water spots. We will also address the team's attentiveness to ensure a better experience.
IMO Car Wash
IMO Car Wash - Basildon からの回答
Georgina,
We're so glad you found our service great, quick, and easy. Thank you for your positive feedback!
IMO Car Wash
Very happy with cleanliness of my car
Very happy with cleanliness of my car. Very professional and polite staff
2026年5月11日
IMO Car Wash - Basildon からの回答
Caroline,
We appreciate your positive feedback! We're glad your car was clean and our staff professional.
IMO Car Wash
Very quick and not very thorough on the…
Very quick and not very thorough on the pre wash scrub, missing spots on the windscreen
2026年5月10日
IMO Car Wash - Basildon からの回答
Andrew Laundy,
We regret the pre-wash scrub was not thorough. We will review our process for improvement.
IMO Car Wash
So polite and had a sense of humour
So polite and had a sense of humour!
My car was filthy outside and in but they cleaned it beautifully. I had my daughter in the car who has mobility issues, they got her out of the car and gave her a seat while they cleaned. Absolutely no problems
2026年5月10日
IMO Car Wash - Basildon からの回答
Sharon Bridgeman-Clarke,
We're happy to hear about your positive experience! It's great to know our team was polite, helpful, and accommodating to your daughter's needs. We appreciate your feedback and are glad your car looks great.
IMO Car Wash
I paid in the app for car wash but it…
I paid in the app for car wash but it did not show up and I was forced to pay again at the spot second time for car wash.
2026年5月2日
IMO Car Wash - Basildon からの回答
JT,
We appreciate your review and are glad you enjoyed our friendly staff and efficient car washing system! Your feedback is valuable to us.
IMO Car Wash
Car was still covered in bird poo…
Car was still covered in bird poo after using the ultra HD wash
2026年4月22日
IMO Car Wash - Basildon からの回答
Kevin I Chapple,
We appreciate you sharing your experience. We're so glad you enjoyed the speedy service and thorough cleaning!
IMO Car Wash
Satisfactory results of your service…
Satisfactory results of your service and my vehicle always look great after it being cleaned by your team
2026年4月17日
IMO Car Wash - Basildon からの回答
lang essien,
We're happy to hear that you are satisfied with our service! It's wonderful to know your vehicle always looks great after being cleaned by our team. Thanks!
IMO Car Wash
They don’t take old defenders 😳
I never heard of an old defender not being allowed to get washed because is to big , very disappointed
2026年4月15日
IMO Car Wash - Basildon からの回答
dandun,
We appreciate your feedback and are sorry the vehicle could not be washed due to its size. We'll review this to improve our service.
IMO Car Wash
IMO Car Wash - Basildon からの回答
customer,
We're so glad you loved your first experience with us! Thank you for sharing your positive feedback; it means a lot to us.
IMO Car Wash
IMO Car Wash - Basildon からの回答
Dianne Osborne,
We appreciate you taking the time to share your experience! We're so glad to hear that you find our staff pleasant and the car wash effective.
IMO Car Wash
IMO Car Wash - Basildon からの回答
Many thanks for your review. Please Contact Us via our website so that we can investigate further.
Many thanks
IMO
IMO Car Wash - Basildon からの回答
Anna Franklin,
We're glad you enjoyed your experience! We regret the soap on the rear window and will address this to improve our service. Thanks!
IMO Car Wash
Does exactly what is says on the tin
2026年3月22日
IMO Car Wash - Basildon からの回答
Chris,
We're happy to hear that our product met your expectations. Thank you for your positive feedback; we appreciate it a lot.
IMO Car Wash
IMO Car Wash - Basildon からの回答
lawrence huff,
We're happy to hear that you had a very good experience! We appreciate your feedback and look forward to serving you again.
IMO Car Wash
IMO Car Wash - Basildon からの回答
Darren,
We appreciate your feedback! We're so glad to hear that you were happy with our fast, efficient, and friendly service and the great job we did.
IMO Car Wash
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