I have always been greeted by polite, cheerful, respectful and friendly staff. They are very helpful if I have any problems with the IMO app on my phone. The machinery does a good job of cleaning my c... もっと見る
企業が回答しました
所在地
所在地を変更189 Preston New Road, FY3 9TN Blackpool, GB
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Blackpool. The wash itself was generally ok and cost was fine; if I'm being picky, then the finish wasn't all that great with some streaks evident. The main issue for me was the people who were workin... もっと見る
企業が回答しました
All good and my car looks terrific now. They always manage to get most of it off before I even get into the mechanical part !! Thanks so much ~
企業が回答しました
OK honest review. Today was quite slow a bit of a queue, but I think the guy taking payment and starting the wash was new. When an other man came back he was much quicker. Other than that i use alot a... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
189 Preston New Road, FY3 9TN, Blackpool, 英国
4.1
ほぼ満足
39件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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IMO Car Wash - Blackpool からの回答
Colm,
We are so pleased you found our service helpful and friendly. Your recommendation means a lot to us!
IMO Car Wash
First time for me…
Terrific experience the staff were really quick and knowledgeable. Will definitely use again.
2026年5月15日
IMO Car Wash - Blackpool からの回答
Tony,
We're delighted to hear you had a terrific experience with our quick and knowledgeable staff. We look forward to your next visit!
IMO Car Wash
Ease of use.
2026年4月25日
IMO Car Wash - Blackpool からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Very welcoming thank you.
2026年4月22日
IMO Car Wash - Blackpool からの回答
Mrs Ethel Ronaghan,
We appreciate your kind words and are so glad you felt welcomed during your visit. Thank you for your feedback!
IMO Car Wash
All good and my car looks terrific now
All good and my car looks terrific now. They always manage to get most of it off before I even get into the mechanical part !! Thanks so much ~
2026年4月23日
IMO Car Wash - Blackpool からの回答
LYNDA KELLY,
We're glad your car looks terrific! It's great to hear that our team's initial work makes a difference. Thanks so much for your positive feedback; we appreciate it!
IMO Car Wash
Blackpool - experience spoiled by poor staff attitude
Blackpool. The wash itself was generally ok and cost was fine; if I'm being picky, then the finish wasn't all that great with some streaks evident. The main issue for me was the people who were working there at the time, whom I would describe as morose with very little idea of customer service and how to speak to people.
2026年4月16日
自発的なレビュー
IMO Car Wash - Blackpool からの回答
Mr E Shopper,
We regret to hear that the wash finish wasn't ideal and that the staff's customer service fell short of expectations. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Not much in the way of communication
Not much in the way of communication. A cold reception from staff and Not felt valued as a customer.
2026年4月13日
IMO Car Wash - Blackpool からの回答
Christa O'Hara,
We regret that our service and communication did not meet your expectations. We appreciate your feedback and will address this to improve our customer experience.
IMO Car Wash
Great service
I have always been greeted by polite, cheerful, respectful and friendly staff. They are very helpful if I have any problems with the IMO app on my phone. The machinery does a good job of cleaning my car. I would definitely recommend the company to anyone asking me where they can get their car cleaned.
2026年4月10日
IMO Car Wash - Blackpool からの回答
Innes McLeod ,
We're happy to hear our staff is polite, cheerful, and helpful, especially with the app. We appreciate your recommendation and are glad our car wash does a good job. Thanks for the positive feedback!
IMO Car Wash
Great welcome and very friendly also…
Great welcome and very friendly also helped with getting my vehicle into neutral as was new.
2026年4月7日
IMO Car Wash - Blackpool からの回答
Mann,
We appreciate you sharing your experience with us! We're so glad to hear that you received a warm welcome and helpful assistance with your new vehicle.
IMO Car Wash
New guy is friendly
New guy is friendly. Last one looked like he was being inconvenienced by me wanting my car washing!
2026年3月26日
IMO Car Wash - Blackpool からの回答
Caleb Simpson,
We're glad you had a friendly experience with our new team member! We appreciate your feedback and will work to ensure all our customers feel valued.
IMO Car Wash
Quick and Easy
Really easy to pay upfront on the app. Just show up, the staff scan the QR code and all set! I got the Rain Guard wash and it’s made my car lovely and shiny. It’s definitely something I’ll be coming back for, really happy with the result.
2026年3月23日
IMO Car Wash - Blackpool からの回答
Rosie95,
We're happy to hear that you found our app convenient and easy to use! It's great to know the Rain Guard wash left your car shiny. We appreciate your feedback and look forward to seeing you again!
IMO Car Wash
Excellent service and really friendly…
Excellent service and really friendly people who work there.
2026年3月23日
IMO Car Wash - Blackpool からの回答
Richard Hunt,
We appreciate you sharing your experience! We're so glad to hear you were happy with our team's excellent service and friendly people.
IMO Car Wash
No warning it's closed
Bought a wash online, been twice over the last 2 days and it's still closed for maintenance. You should state if it's closed on the app.
2026年2月23日
IMO Car Wash - Blackpool からの回答
JE,
We appreciate your feedback and apologize for the inconvenience of the unexpected maintenance.
IMO Car Wash
IMO Car Wash - Blackpool からの回答
John L,
We appreciate you taking the time to leave us this great review; we are so glad you were satisfied with our service.
IMO Car Wash
You (finally) get (some of) what you paid for
Paid for the ultra hd wash. The attendant put it through as a cheaper wash, fortunately I noticed. They said, 'I'll just give you 4 pounds.'
I refused this. He turned off the wash, but then couldn't get it going again so I waited for 20 minutes for them to fix it.
When I finally got the wash I had paid for, the rain x part was broken and was pouring the product over the right side of my car, meanwhile the left of my car received no product.
I have been using this was for 4 years and this has made me question whether I should spend my money there.
2026年2月16日
IMO Car Wash - Blackpool からの回答
customer,
We regret to hear about the issues you experienced with your wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
OK honest review
OK honest review. Today was quite slow a bit of a queue, but I think the guy taking payment and starting the wash was new. When an other man came back he was much quicker. Other than that i use alot and would normally give 4 stars overall i think.
2026年2月17日
IMO Car Wash - Blackpool からの回答
neil foster,
We appreciate your honest review and are glad you typically have a positive experience. We'll address the slow service you experienced so we can improve our efficiency. Thanks for your feedback.
IMO Car Wash
Got the £12.00 car wash for £9.50 deal…
Got the £12.00 car wash for £9.50 deal car looks amazing
2026年1月25日
IMO Car Wash - Blackpool からの回答
Michael Ruggiero,
We're happy to hear that you think your car looks amazing after the wash and that you enjoyed the deal! Thank you for your positive feedback.
IMO Car Wash
Good service
2026年2月3日
IMO Car Wash - Blackpool からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
Always a great service
Always a great service. A friendly greeting and attention to detail. Great work
2026年1月27日
IMO Car Wash - Blackpool からの回答
Alec Fleetwood,
We appreciate your kind words! We're happy you consistently receive friendly, detailed service. Thank you for recognizing our team's great work.
IMO Car Wash
Not the friendliest person operating at…
Not the friendliest person operating at Blackpool, quite surly.
2025年12月8日
IMO Car Wash - Blackpool からの回答
PETER,
We appreciate your feedback and are sorry that the service did not meet your expectations. We will address this issue.
IMO Car Wash
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