I've used IMO car wash for years and was saddened when it exchanged hands. Now with the new owners the price was instantly increased, maybe due to the financial hole this country is in who knows but... もっと見る
所在地
所在地を変更Harpers Lane, PR6 7AB Chorley, GB
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New customer for the IMO carwash. I visited the Chorley car wash for a wash and valet service. I am ashamed to say that my car was a real dump! I have a very mucky pup that leaves my car interior full... もっと見る
企業が回答しました
The gentlemen paid attention to parts that I had not even thought of cleaning. The bonus for me was that they ended up not charging me any extra!
Clear instructions given from the staff. Easy to use payment system, either with the lads or through the QR code. Car not been washed in a while and they did a great job.
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Harpers Lane, PR6 7AB, Chorley, 英国
3.6
まあまあ
31件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
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IMO Car Wash - Chorley からの回答
ANGELA JONES,
We appreciate your positive feedback! We are glad you found our car wash easy to use and effective.
IMO Car Wash
Great job as always !
2026年5月20日
IMO Car Wash - Chorley からの回答
Alan,
We appreciate your kind words! We are delighted to know you consistently have a great experience with us.
IMO Car Wash
Very good service
2026年5月20日
IMO Car Wash - Chorley からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
IMO Car Wash - Chorley からの回答
Emma,
We appreciate you sharing! We're so happy to hear that our staff was helpful during your visit with us. Thank you for the positive feedback.
IMO Car Wash
IMO Car Wash - Chorley からの回答
Paul Ashley-McHale,
We're happy to hear that your car looked great! Thank you for your positive feedback; we appreciate it greatly.
IMO Car Wash
Didn't clean every part of my car
2026年4月20日
IMO Car Wash - Chorley からの回答
DH,
We appreciate your feedback and regret that our service did not meet your expectations regarding the cleanliness of your vehicle.
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Nice, easy experience
Clear instructions given from the staff. Easy to use payment system, either with the lads or through the QR code.
Car not been washed in a while and they did a great job.
2026年4月11日
IMO Car Wash - Chorley からの回答
Russell Smith,
We're glad to hear the staff provided clear instructions and that you found the payment system easy to use. We appreciate your feedback and are happy we did a great job washing your car!
IMO Car Wash
Really disappointed
Really disappointed. I purchased a Ceramic wash and was told this would entitled me to a further free wash, I believe Titanium or similar and this would appear in my App. I have never received a voucher and so I'm going to leave honest accurate feedback on Google and FB.
2025年12月26日
IMO Car Wash - Chorley からの回答
Ali S Derbyshire,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Waste of time and money.
Called in yesterday to have the car washed, spent 11 quid and had to wash the car PROPERLY when I got home and. The pricing mentioned a hand wash before the machine but it never happened. The rear doors, back end and wheels were all filthy after the wash. I felt ripped off especially since I paid them and did the job myself.
2026年3月7日
自発的なレビュー
IMO Car Wash - Chorley からの回答
Paul Barnard,
We regret that the wash quality was not up to standard and that the hand wash was missed. We appreciate you bringing this to our attention. Please contact us directly via email at Customer-Services@imo-carwash.co.uk, so we can investigate this further.
IMO Car Wash
Used the IMO in Chorley as I was in the…
Used the IMO in Chorley as I was in the area. Very dated equipment. Car was still dirty when we exited. Shall not use chorley branch again.
2026年3月1日
IMO Car Wash - Chorley からの回答
Michelle Bouch,
We appreciate your feedback and time. We're sorry the Chorley branch's equipment seemed dated and your car wasn't cleaned to your satisfaction. Please can you get in touch with us directly on the following email and provide more details?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Valet
Took the car for a valet here last week. Excellent and friendly service. They did a brilliant job, inside and out!
2026年2月11日
自発的なレビュー
IMO Car Wash - Chorley からの回答
Nicola,
We're happy to hear that you found our service excellent and friendly! We appreciate you sharing your positive experience and that they did a brilliant job!
IMO Car Wash
Fantastic service at imo chorley staff…
Fantastic service at imo chorley staff especiallyhogr very friendly and hospitality please come try them 5 star review here
2026年2月9日
自発的なレビュー
IMO Car Wash - Chorley からの回答
Tristan Finley,
We're happy to hear that you had such a positive experience! We appreciate your kind words regarding our team's friendly service and hospitality. Thank you for your 5-star review and recommendation!
IMO Car Wash
Paid for full hd
Paid for full hd, windscreen was still dirty
Rear of the car still dirty, not very well done
2026年2月2日
IMO Car Wash - Chorley からの回答
joshua grocutt,
We regret that the full HD wash did not meet expectations, and we appreciate your feedback. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
The staff where great
2026年1月24日
IMO Car Wash - Chorley からの回答
Col,
We are so glad to hear that our staff provided you with a great experience. Thank you for your positive feedback!
IMO Car Wash
IMO Car Wash - Chorley からの回答
Niggle Rodders,
We appreciate your feedback and regret that the driver's side was not properly cleaned. We will review our processes.
IMO Car Wash
Couldn’t accept app code so charged…
Couldn’t accept app code so charged twice (I was at the front of a queue of cars) and left chips on bumper
2026年1月2日
IMO Car Wash - Chorley からの回答
Rebecca,
A Member of our Customer service team will be in touch Via email shortly.
IMO Car Wash
IMO Car Wash - Chorley からの回答
Mrs Emma Hughes,
We're glad you found our app easy to use and that our staff provided quick, friendly service. Thank you for your positive feedback!
IMO Car Wash
Awful
Awful, van in front of me drove out and completely ruined the system for cars to move forward, sat for 5 minutes waiting for my car to be dried before being told to come round and have it dried by hand, would have rather had my money back than a hand dried car with a chamois that's come from God knows where.
2025年5月2日
自発的なレビュー
This is the 5th time I’ve used IMO and…
This is the 5th time I’ve used IMO and had to finish washing my car at home - including cleaning bird shit that is left on POST WASH. This last time I thought ok maybe they’re not caring enough because I’m not paying for the most expensive wash, wish I decided to opt for - the Ceramic XTR option. Turns out, I came back home still needing to give my rims, bumper, bonnet AND roof another wash. Rims were as if they were untouched and my car has NOT been hand washed with any ounce of effort leaving the bird droppings I came in with still on the car post wash. Lazy workers with awful attitude. Where’s the hand wash, body wheel wash and alloy spa that’s being advertised? I will not be returning.
2025年4月5日
自発的なレビュー
The gentlemen paid attention to parts…
The gentlemen paid attention to parts that I had not even thought of cleaning. The bonus for me was that they ended up not charging me any extra!
2024年7月4日
自発的なレビュー
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