IMO Car Wash - Coventry (ASDA) レビュー 46

TrustScore 5段階評価の4

4.0

Brade Drive, CV2 2PN Coventry, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Always great service here I’m quite a regular now and I’m always happy with the results and the app is so convenient just pay online and drive to your local car wash and you just let them scan the QR... もっと見る

企業が回答しました

5つ星のうち5の評価

I love taking my car to get her washed. My car loves me taking it there to get her washed. If my car could talk, it would also say how polite the chaps are. My MGS5 would also say that she loves h... もっと見る

企業が回答しました

5つ星のうち5の評価

Extremely pleasant staff who do a great pre wash. Auto wash seems to reach into all the corners and crevices of my vehicle but I guess that would be vehicle dependant.

企業が回答しました

5つ星のうち1の評価

I did purchase online right before getting service at 5pm on 26th Apr at location close to Holiday Inn Coventry hotel, but they refused to wash as they just cloesed at 5pm. I explained to the guy th... もっと見る

企業が回答しました


企業情報

  1. 洗車

当該企業による記述

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


連絡先

  • Brade Drive, CV2 2PN, Coventry, 英国

4.0

ほぼ満足

TrustScore 5段階評価の4

46件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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5つ星のうち5の評価

Always great service here

Always great service here I’m quite a regular now and I’m always happy with the results and the app is so convenient just pay online and drive to your local car wash and you just let them scan the QR code in your phone . So convenient. The guys always take care with your car and very pleasant.

2026年5月23日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Jane whetton,

We're delighted to hear you consistently receive great service and are happy with the results! It's wonderful to know you find our app convenient and that our team takes excellent care of your car. Thank you for your kind feedback!

IMO Car Wash

5つ星のうち5の評価

Great…

Extremely pleasant staff who do a great pre wash. Auto wash seems to reach into all the corners and crevices of my vehicle but I guess that would be vehicle dependant.

2026年5月26日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Dave Kenyon,

We're so glad to hear you found our staff pleasant and appreciated the pre-wash! It's great that our auto wash reached all areas of your vehicle. Thank you for your positive feedback!

IMO Car Wash

5つ星のうち5の評価

The staff in attendance were polite

The staff in attendance were polite and efficient. I use this site regularly for washing my car.

2026年5月23日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Edward Palusinski,

We're so glad to hear you appreciate our polite and efficient staff! Thank you for your continued loyalty.

IMO Car Wash

5つ星のうち1の評価

Payment on app not working

I downloaded a payment onto the app the day before and on visiting the IMO Car Wash at ASDA Walsgrave, Coventry. On scanning the code it would not accept it and they tried twice, so I had to pay for it and now I have to wait up to a week to get my refund. It's funny how you pay for something instantly but when you are reimbursed by the company it takes up to a week. Also I have been making you aware that only one of the wheel brushes on the offside what's working and I have now noticed that you have taken them both out and there is no wheel brushes as you go through the car wash.

2026年5月9日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Robert Ayres,

We regret you experienced issues with the app payment and the wheel brushes at the car wash. We appreciate you making us aware of these issues. We will investigate the payment issue and the status of the brushes to improve our service.

IMO Car Wash

5つ星のうち5の評価

If my car could talk 😉

I love taking my car to get her washed.
My car loves me taking it there to get her washed.
If my car could talk, it would also say how polite the chaps are. My MGS5 would also say that she loves having her back washed with the brush just before she goes into the lovely machine.
So literally the bottom line is that this place is cleaning up on the competition.
See what I did there 😀

2026年5月11日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Hey Tony,
Thank you so much for your review! 😊
We're so glad you had a great experience and that our products and service met your expectations. See you next time—we look forward to seeing you! 🚗✨
Best regards,
Your IMO Car Wash Customer Service Team 🌟

5つ星のうち5の評価
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Dan,

We appreciate your positive feedback! We are so glad you were pleased with our car wash service. Thank you for your time!

IMO Car Wash

5つ星のうち5の評価

A truly great car wash

A truly great car wash

2026年5月1日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

JEANETTE TAYLOR,

We appreciate you sharing that you think we are truly great; we are so happy you were pleased with our services!

IMO Car Wash

5つ星のうち5の評価

Great clean and value for money

Great clean and value for money

2026年5月1日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Robert Bell,

We're happy you found our service great, clean, and a valuable investment. Thank you for your positive feedback; we appreciate it!

IMO Car Wash

5つ星のうち1の評価

Spent money for no service

I did purchase online right before getting service at 5pm on 26th Apr at location close to Holiday Inn Coventry hotel, but they refused to wash as they just cloesed at 5pm. I explained to the guy that I needed to get car wash on that day and couldn't come next day, but refused.
I don't understand why they refused or why online purchasing system allowed me to purchase where I cannot get the service.
I just purchased with no service.

2026年4月26日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Hideki,

We regret that you were unable to get your car wash after purchasing it online. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち3の評価

Haven’t used here in a while but you’re…

Haven’t used here in a while but you’re alloy spa wheel foam is still not working, I think this must have been broken for over a year now. The conveyor was turned up to a very fast speed that my car wasn’t properly dried

2026年4月24日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Stewart Smith,

We appreciate you bringing these issues to our attention. We regret that the alloy spa wheel foam is still not working and that the conveyor speed affected your car's drying. We will investigate these problems.

IMO Car Wash

5つ星のうち3の評価

Stopped halfway through

2026年4月16日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash

5つ星のうち5の評価

A great car wash leaving the car nice…

A great car wash leaving the car nice and clean.

2026年3月31日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

David Apps,

We appreciate your positive feedback! We are so happy to hear that our car wash left your vehicle nice and clean. Thank you for your review!

IMO Car Wash

5つ星のうち2の評価

Had really bad marks on both B pillers,

Had really bad marks on both B pillers,

2026年3月15日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

MANU JOSE,

We regret the marks on the pillars. We'll look into this and work to improve our quality checks. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち2の評価

Really friendly but didn’t do a good…

Really friendly but didn’t do a good job and still dirty

2026年3月14日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

customer,

We appreciate your feedback and time. We're sorry our service was not satisfactory. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち5の評価

Great car wash

Easy, pleasant efficient attendants, great wash

2026年3月4日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

J JENN,

We appreciate your positive feedback! We're so glad you found our service easy and efficient, and that you enjoyed the wash.

IMO Car Wash

5つ星のうち5の評価

Efficient and Quick

It's quick the workers are very efficient and polite takes no time at all

2026年3月2日
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Michelle Stones,

We appreciate you taking the time to share your feedback! We're so happy to hear that you found our team efficient and polite, and that your visit was quick.

IMO Car Wash

5つ星のうち5の評価

Lovely job and really lovely people

Lovely job and really lovely people

2026年2月23日
自発的なレビュー
IMO Car Wash - Coventry (ASDA) ロゴ

IMO Car Wash - Coventry (ASDA) からの回答

Paige Wilks,

We appreciate your feedback and are so happy to hear that you received a lovely service from our lovely people!

IMO Car Wash

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