I can wash my car anytime and staff at both Coventry branches are always happy to help 🙂 some times there can be some problems with imo app when it does not refresh to use my 12 car washes I have... もっと見る
企業が回答しました
所在地
所在地を変更Arena Retail Park classic road, CV6 6AS Coventry, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
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レビュアーのコメントを見てみましょう
Really easy to make a purchase using the app, giving you time to decide the best wash for yourself. On arrival no queue just went straight in. Pre-wash was really good and I’m really happy with the r... もっと見る
企業が回答しました
Coventry Arena is my regular carwash. The guys there are really friendly, very thorough and always greet you with a smile. I wouldn't go anywhere else. ⭐️⭐️⭐️⭐️⭐️
企業が回答しました
False advertisement due to signage outside car wash saying that will be given a Christmas ginger bread air freshener if having triple foam wash. Was told by staff that will be given one once finished... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Arena Retail Park classic road, CV6 6AS, Coventry, 英国
3.1
まあまあ
21件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
IMO Car Wash - Coventry (Tesco) からの回答
Surj,
We appreciate your kind words! We are glad you enjoyed your visit and our service.
IMO Car Wash
IMO Car Wash - Coventry (Tesco) からの回答
User,
We're sorry your wash was not perfect. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
IMO Car Wash - Coventry (Tesco) からの回答
Pat Kwi,
We regret your car was not clean. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Coventry arena
The site is. Visited at coventry arena the dryer at the end of the wash is held up by rope it does not move at all the car was still wet afterwards the car did not get a proper pre wash and when I am paying for the top wash I expected higher standards
2026年4月24日
IMO Car Wash - Coventry (Tesco) からの回答
Neil Hodgson,
We appreciate you bringing these issues to our attention. We're sorry the wash quality did not meet expectations, especially the dryer and pre-wash. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Fast efficient and a good wash
Really easy to make a purchase using the app, giving you time to decide the best wash for yourself. On arrival no queue just went straight in. Pre-wash was really good and I’m really happy with the result.
2026年4月14日
IMO Car Wash - Coventry (Tesco) からの回答
AndreiR,
We're happy to hear that you found our app easy to use and that you were able to go straight in with a great pre-wash. We appreciate your positive feedback and are glad you're happy with the result!
IMO Car Wash
IMO Car Wash - Coventry (Tesco) からの回答
Mr John Cleaver,
We appreciate your positive feedback! We are so glad to hear that our team made your car look great after its wash. Thank you!
IMO Car Wash
Good staff and price.
2026年3月9日
IMO Car Wash - Coventry (Tesco) からの回答
PAWEL KAP,
We appreciate you sharing your positive experience with our staff and pricing; we are so glad you were happy.
IMO Car Wash
THE car dryer needs attention
The car is left with significant water on the exterior. The blower needs to be inspected. I had to park and dry it myself.
2026年2月21日
IMO Car Wash - Coventry (Tesco) からの回答
Dave,
We appreciate your feedback and regret that the car's exterior had excessive water. We will inspect the blower system to ensure it functions correctly for all our customers.
IMO Car Wash
the staff weren’t helpful
the staff weren’t helpful, it was my first time i didn’t understand and they didn’t tell me what to do and it was confusing as i just didn’t understand
2026年1月17日
IMO Car Wash - Coventry (Tesco) からの回答
customer,
We appreciate you taking the time to share your experience. We're sorry that our staff wasn't helpful and that your first visit was confusing. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Car cleaning isn’t done properly
Car cleaning isn’t done properly, there are areas left with dirt… those aren’t internal though
2026年1月4日
IMO Car Wash - Coventry (Tesco) からの回答
Hussain Mohammad,
We regret that the car cleaning was not up to par, with dirt left in some areas. We'll address this to ensure a more thorough service.
IMO Car Wash
That bloody washing system is…
That bloody washing system is damaged.it left some serious scratches on my car. I wouldn't try this again.
2025年12月26日
IMO Car Wash - Coventry (Tesco) からの回答
Please can you get in touch with us directly on the following email so we can gather more details?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Not cleaning properly
Not cleaning properly
Spent around 10 pound not worth
Still dirts found
2025年12月26日
IMO Car Wash - Coventry (Tesco) からの回答
Abhi,
We appreciate your feedback and we're sorry you had a negative experience. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Coventry Arena is my regular carwash
Coventry Arena is my regular carwash. The guys there are really friendly, very thorough and always greet you with a smile. I wouldn't go anywhere else.
⭐️⭐️⭐️⭐️⭐️
2025年12月23日
IMO Car Wash - Coventry (Tesco) からの回答
Thank you for your great feedback. We’re very pleased that our service met your expectations.
False advertisement due to signage…
False advertisement due to signage outside car wash saying that will be given a Christmas ginger bread air freshener if having triple foam wash. Was told by staff that will be given one once finished but never have, so I've approached staff afterwards and was rudly ignored and told that they are busy . Also one of the blow drier didn't work. Very disappointed and will ne leaving bad review on Google.
2025年12月18日
IMO Car Wash - Coventry (Tesco) からの回答
Galminas,
We appreciate you bringing this to our attention. We're sorry the advertised air freshener was not provided and for the inoperative dryer. We regret that our staff was not more attentive. We'll address these issues to improve our service. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Polite and efficient
Polite and efficient
Put through the car wash quickly. Using the app means I can pay for car wash on the app and if I want 3 car washes (need to be used within 3 months) they work out cheaper!
2025年12月13日
IMO Car Wash - Coventry (Tesco) からの回答
Shirley,
We're happy to hear that you found our service polite and efficient! We're also glad you found the app easy to use and appreciate the value of our car wash packages. Thanks for your positive feedback.
IMO Car Wash
Expensive Average quality service
Expensive Average quality service. Definitely, no value for money
2025年11月29日
IMO Car Wash - Coventry (Tesco) からの回答
Suleiman,
We appreciate your feedback and regret that our service and value did not meet your expectations. We'll review your comments to improve.
IMO Car Wash
I can wash my car anytime and staff at…
I can wash my car anytime and staff at both Coventry branches are always happy to help 🙂 some times there can be some problems with imo app when it does not refresh to use my 12 car washes I have to restart my phone to allow me to get my new bar code. Apart from this all is well. 😀
2025年11月20日
IMO Car Wash - Coventry (Tesco) からの回答
Saleem Shah,
We're glad you appreciate the convenience and helpful staff at our Coventry locations. We appreciate your feedback regarding the app issue and will look into it. Thanks for letting us know!
IMO Car Wash
Very rude and unprofessional staff who…
Very rude and unprofessional staff who doesn't know the meaning of full valet. Left my car for full valet and paid £70, but they only wash the car and done the basic cleaning inside and said this is valet because I cleaned the car from inside and outside. Wouldn't recommend to anyone go there for valet. If there is less than one star i would give to them.
2025年7月30日
自発的なレビュー
If I could give less feedback I would
If I could give less feedback I would. If machine does not damage your cat ( 2 times ) for me then the ultra £18 wash is no better than the cheapest wash .save yourself time and money and get the local primary kids to wash your car instead .a bunch of 5 year old will do a better job.awfull excuse for a car wash
2023年8月13日
自発的なレビュー
VISITING THE CAR WASH AT ARENA PARK…
VISITING THE CAR WASH AT ARENA PARK COVENTRY THE CAR WAS CLEAN BUT MY WIFE HAD HER SUNGLASSES RAYBAN £120.00 STOLE OUT OF THE CAR THERE WAS ONLY ONE OPERATOR ON AT THEN TIME, SO WHAT IM SAYING IS THEY CAN CLEAN CARS BUT DONT LEAVE VALUABLES IN YOUR CAR I WONT USE AGAIN THATS FOR SURE
2022年10月24日
自発的なレビュー
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