I appreciate the way my vehicle is so clean and mostly dry by the time I get out of the car wash, but I wish someone would do something about the stagnant water. My car always smells unpleasant for a... もっと見る
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所在地
所在地を変更31 Marsh Green Road West, EX2 8PN Exeter, GB
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I’ve used IMO Car Wash many times and they never disappoint. The service is consistently great, staff are efficient and friendly, and the car always comes out looking spotless. Quick, reliable, a... もっと見る
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The guy was really short, unhelpful and basically rude. I pulled in and bought a car wash. He asked for my QR code - I had no idea how to get that so asked him to help - he said that wasn’t his jo... もっと見る
Great value for money with lots of options as to which carwash you want. Add their easy to use app and multi-purchases meaning extra savings or individual purchases with collection stamps for a free c... もっと見る
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
31 Marsh Green Road West, EX2 8PN, Exeter, 英国
3.5
まあまあ
53件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The guy was really short
The guy was really short, unhelpful and basically rude.
I pulled in and bought a car wash. He asked for my QR code - I had no idea how to get that so asked him to help - he said that wasn’t his job.
Very rude and to be honest the pre wash was a pretty pointless purchase - as this was rushed and the wheel arches were still dirty after paying £19 for a wash !!
Not impressed - my 2nd time using this car wash and put off using it again
2026年6月1日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Car washed yesterday.
Paid £19 to have my car cleaned yesterday and when I got out of the car wash I parked up near their hoover station and checked over my car and I will have bird mess over my car and it is a waste of £19
2026年6月1日
IMO Car Wash - Exeter からの回答
Freya,
We're sorry to hear about the bird mess on your car after your wash. We appreciate you bringing this to our attention and will look into this immediately.
IMO Car Wash
Glad it's so easy to get my car washed
I appreciate the way my vehicle is so clean and mostly dry by the time I get out of the car wash, but I wish someone would do something about the stagnant water. My car always smells unpleasant for a while after it's been washed
2026年5月27日
IMO Car Wash - Exeter からの回答
somebody_else,
We appreciate your feedback regarding your clean vehicle. We're sorry to hear about the unpleasant smell and will investigate the stagnant water issue immediately to improve your experience.
IMO Car Wash
Good service.
2026年5月24日
IMO Car Wash - Exeter からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
The service I received was excellent…
The service I received was excellent but sadly the wash was not very satisfactory and left dirty marks on my bonnet.
2026年5月24日
IMO Car Wash - Exeter からの回答
Mrs. D Croxford,
We appreciate your feedback. We're sorry the wash left dirty marks. We will review our process to improve.
IMO Car Wash
IMO Car Wash - Exeter からの回答
Delowar,
We appreciate your kind words! We are glad you enjoyed our service.
IMO Car Wash
A high quality wash at a fair price
A high quality wash at a fair price. Quick and easy to do. I always pre pay for my wash which simplifies the process on the day
2026年5月11日
IMO Car Wash - Exeter からの回答
IB,
We appreciate you sharing your experience! We are happy to hear that our services provide great value and convenience. Thanks for the positive feedback.
IMO Car Wash
Only one person on site
Only one person on site. Didn't spend much time preparing the car - missed the back completely. Car wash brushes not fully working
2026年5月12日
IMO Car Wash - Exeter からの回答
J Tribble,
We appreciate your feedback. We're concerned to hear about the issues you encountered and will review this immediately.
IMO Car Wash
IMO Car Wash - Exeter からの回答
Steve Wills,
We appreciate your feedback and regret that the vehicle cleanliness did not meet expectations. We will review our cleaning process.
IMO Car Wash
IMO Car Wash - Exeter からの回答
Wendy Raymond,
We appreciate your feedback! We're so glad that you are consistently happy with the service that we provide to you.
IMO Car Wash
Not as good as it used to be I have…
Not as good as it used to be I have been going here from the first time it opened, but I don't think it's as good, and terrible experience now and fined it's not as busy as it was 😒
2026年4月20日
IMO Car Wash - Exeter からの回答
Lorna Howell,
We appreciate your long-time patronage and are sorry to hear your recent experience was not up to par. We value your feedback and will use it to improve our services.
IMO Car Wash
Very efficient and excellent result
Very efficient and excellent result. Keeps car body work really clean.
2026年4月25日
IMO Car Wash - Exeter からの回答
Stu,
We appreciate you taking the time to leave us this fantastic review! We're happy to hear that you were satisfied with our efficient service and the cleanliness of your car.
IMO Car Wash
IMO Car Wash - Exeter からの回答
Thank you for taking the time to write this review, your feedback is greatly appreciated. IMO Car Wash
There was only one person operating the…
There was only one person operating the wash when I arrived so it was a bit slow. However, it was around lunch time so I suppose his colleagues were having their break. Apart from that it was fine
2026年4月24日
IMO Car Wash - Exeter からの回答
Mr James Clark,
We appreciate your feedback and are sorry the service was slower than expected. We will review staffing during peak times to improve our customer experience. Thank you for your patience.
IMO Car Wash
IMO Car Wash - Exeter からの回答
jay jose,
We appreciate you noticing how hard our team member was working. Thank you for your positive feedback and recognition!
IMO Car Wash
Not completely happy
The clean wasn’t brilliant and I paid £17.50 via the app and yet the sign at the car wash said £15.00 if you use the app. So I have overpaid
2026年4月25日
IMO Car Wash - Exeter からの回答
Frank Spencer,
We appreciate your feedback and are sorry the cleaning wasn't satisfactory. We'll check into the app pricing discrepancy you mentioned. Thank you for bringing this to our attention.
IMO Car Wash
Good rain will wash better than your Eco cycle :-(
Well, I knowingly ordered Eco cycle as I don't like the amount of chemicals they use (there was no need this time).
Unfortunately, my car came out with pretty much the exact amount of dead insects on my windscreen as it went in :-(
I didn't expect miracles but this was for me a total waste of money :-(
2026年4月24日
IMO Car Wash - Exeter からの回答
Martin's cottage Martinkova Ch,
We appreciate your feedback. We're sorry the Eco cycle didn't remove the insects as expected and that you feel it was a waste of money. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Great service as always.
I’ve used IMO Car Wash many times and they never disappoint. The service is consistently great, staff are efficient and friendly, and the car always comes out looking spotless.
Quick, reliable, and good value for money — exactly what you want from a car wash.
Highly recommended.
2026年4月11日
IMO Car Wash - Exeter からの回答
Marky B,
We're happy to hear that our service consistently meets your expectations. It's great to know you find our team efficient and friendly, and that your car is spotless after the wash. We appreciate your recommendation and value your feedback!
IMO Car Wash
Great service as ever
Great service as ever; regardless of what level wash you’re having/how much it costs, the service is really good.
2026年4月9日
IMO Car Wash - Exeter からの回答
Fiona Algar,
We appreciate you sharing your experience! We're happy to hear that you find our service great, no matter the wash level. Thanks for your positive feedback.
IMO Car Wash
Very knowledgeable member of staff at…
Very knowledgeable member of staff at Exeter. I didn't know what to do, but soon guided ,,👍
2026年3月31日
IMO Car Wash - Exeter からの回答
customer,
We're happy to hear that a staff member's knowledge helped guide you! We appreciate your positive feedback and are glad we could assist you effectively. Thanks for sharing.
IMO Car Wash
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