Hi had a car wash with a lovely young man he was so happy and helpful I was over the moon with my car he's the best for doing valets he's a very hard worker best car wash ever.ive been here before I... もっと見る
所在地
所在地を変更Newcarron Court, FK2 7TB Falkirk, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We saw promotion of ceramic xrt and scanned qrcode and went to attended but voucher was not working. We had to pay again for a wash.it was very disappointing at the time to pay twice
企業が回答しました
Got the car clean but the blower wasn't working to dry the car. Not convinced the triple wax was all there. Dissapointed that the cost of using the app was more than the cash price
企業が回答しました
Staff member was encouraging and thorough. Easy to use the app
企業が回答しました
企業情報
当該企業による記述
IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.
連絡先
Newcarron Court, FK2 7TB, Falkirk, 英国
3.4
まあまあ
24件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
IMO Car Wash - Falkirk からの回答
Ange Thomson,
We're so glad your car is super shiny and clean! Thank you for your feedback.
IMO Car Wash
IMO Car Wash - Falkirk からの回答
customer,
We appreciate your feedback. We're glad you liked the wash and will address the staff issue.
IMO Car Wash
Rude and hungry …
The attention was really rude and impatient when i couldn't get my pre paid code. Told me move aside . I have had 7 strokes and had no empathy. I think he was annoyed I interrupted him making his lunch on the hotplate in office!!!
2026年5月20日
IMO Car Wash - Falkirk からの回答
MRS CLAIR CUNNINGHAM,
We appreciate you sharing your experience and are truly sorry to hear about the rude and impatient service you encountered. We take your feedback seriously and are looking into this matter. Please contact us directly at Customer-Services@imo-carwash.co.uk so we can address your concerns.
IMO Car Wash
IMO Car Wash - Falkirk からの回答
David Fairweather,
We appreciate your wonderful feedback! We are so glad you found our team welcoming, and your car was nice and clean. Thanks for visiting!
IMO Car Wash
Disgraceful behaviour from Attendant
Last Friday I stopped in to get my car washed, it is the only car wash I use.
Going into to the machine it stopped , the guy in charge started gesticulating and saying something , twice again the machine stopped! The guy then started screaming and shouting , I wound down my window part way and asked him him what his problem was. I wasn't able to hear exactly what he was saying but did tell I had a hearing aid in and the noise from the machine was making it dificult to hear what he was saying. I was extremely shaken up by the experience and his totally unnecessary screaming and shouting!
If I could have taken my car out of the car wash at that point I would have.
One thing is certain is that I will not ever be using this car wash ever again and the guy needs intensive training on customer relations.
2026年5月1日
自発的なレビュー
IMO Car Wash - Falkirk からの回答
Jim F,
Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Guy cleaning your car before ou go…
Guy cleaning your car before ou go through car wash very impatient if you’ve not quite got car in right position. Not 1st time I’ve experienced this with him.
2026年4月27日
IMO Car Wash - Falkirk からの回答
customer,
We appreciate you bringing this to our attention. We're sorry that you've experienced impatience and will address this to improve our service.
IMO Car Wash
IMO Car Wash - Falkirk からの回答
Neil Black,
We appreciate you sharing your experience! We're happy to hear that you found our staff friendly and the prewash thorough, offering great value.
IMO Car Wash
IMO Car Wash - Falkirk からの回答
Paula Maxwell,
We appreciate your feedback. We're happy to hear that you found our staff helpful and friendly and that you felt you received good value.
IMO Car Wash
Check the price before using the app
Got the car clean but the blower wasn't working to dry the car. Not convinced the triple wax was all there. Dissapointed that the cost of using the app was more than the cash price
2026年2月16日
IMO Car Wash - Falkirk からの回答
Jonathan Kirton,
We appreciate your feedback and regret that the dryer wasn't working. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
IMO Car Wash - Falkirk からの回答
customer,
We appreciate your kind words! We're so glad you found our staff helpful and were happy with how clean your vehicle was.
IMO Car Wash
Staff member was encouraging and…
Staff member was encouraging and thorough. Easy to use the app
2026年1月30日
IMO Car Wash - Falkirk からの回答
Julie,
We appreciate your feedback and are so glad you found our app easy to use and that our staff member was encouraging and thorough!
IMO Car Wash
IMO Car Wash - Falkirk からの回答
customerxx,
We regret that you experienced this. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Machine seems to trip regularly
Machine seems to trip regularly. I put car on free rolling as wasn’t sure if I was doing something wrong.
2026年1月10日
IMO Car Wash - Falkirk からの回答
duncan mitchell,
We appreciate your feedback and are sorry the machine is tripping. We will investigate this issue to ensure proper functionality and prevent future problems.
IMO Car Wash
Prepaid scanning machine broken
Prepaid scanning machine was not functional and there was no signage to explain this. The only option I was presented with was to pay again (I couldn’t reverse out due to queue behind me).
I have used IMO previously and generally like
The service and machines but this was and unsatisfactory experience
2026年1月3日
IMO Car Wash - Falkirk からの回答
Mr Samuel Wells,
We appreciate your feedback and are sorry the prepaid scanner wasn't working, and there was no sign. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Unhappy customer
Waiting on hearing from you about a refund as the app wasn’t working on the attendants device so I had to pay cash. This was very inconvenient as now I have to fight for a refund from you. No sign was display to let others know it wasn’t working very poor business.
2026年1月3日
IMO Car Wash - Falkirk からの回答
Carol,
We regret that the app wasn't working and you had to pay cash. We know this was inconvenient, and we appreciate you bringing the lack of signage to our attention. We'll investigate so we can improve. Thanks for your feedback.
IMO Car Wash
Attendant wouldn’t accept pre-paid wash
Attendant at the car wash informed me that he couldn’t scan the code for the wash I’d purchased as “his scanner wasn’t working”, and demanded I pay again. Waste of money
2026年1月3日
IMO Car Wash - Falkirk からの回答
customer,
We regret that you had to pay twice because the scanner wasn't working. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk
IMO Car Wash
Not happy
We saw promotion of ceramic xrt and scanned qrcode and went to attended but voucher was not working. We had to pay again for a wash.it was very disappointing at the time to pay twice
2025年12月30日
IMO Car Wash - Falkirk からの回答
Tarssilla,
We regret the voucher issue you experienced during the ceramic XRT promotion. We appreciate you bringing this to our attention. We'll investigate what occurred to prevent this from happening again.
IMO Car Wash
IMO Car Wash - Falkirk からの回答
Thank you for your great feedback. We’re very pleased that our service met your expectations.
IMO Car Wash - Falkirk からの回答
Mr & Mrs Watson,
We're glad you found our team member friendly. Thank you for your positive feedback; we appreciate it.
IMO Car Wash
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。