IMO Car Wash - Fareham (ASDA) レビュー 31

TrustScore 5段階評価の4

3.8

Speedfields Park, PO14 1TT Fareham, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Great service every time! Staff are always friendly and helpful, and my car comes out looking spotless with a really nice shine. Fast, professional service and good value for money. Definitely one of... もっと見る

企業が回答しました

5つ星のうち3の評価

I paid for the best wash, it did a good enough job, could have been better, still had dirt along roof and front wheels still had grime in them. The app was being a nightmare, after payment, it di... もっと見る

企業が回答しました

5つ星のうち3の評価

Very easy and pre paid on line is a bit cheaper than in person pay. I like it when they gave us pre jet wash before going into the automatically car wash machine but still have bird shit mark on my mi... もっと見る

企業が回答しました

5つ星のうち5の評価

IMO Car Wash are the best in the business in my experience. The quality of clean is superb and the wash options give me the type of finish I want at various times of the year. With three cars in the f... もっと見る

企業が回答しました


企業情報

  1. 洗車

当該企業による記述

IMO Car Wash is one of the world’s most trusted car wash brands, proudly washing millions of vehicles every year across more than 700 locations worldwide.


連絡先

  • Speedfields Park, PO14 1TT, Fareham, 英国

3.8

ほぼ満足

TrustScore 5段階評価の4

31件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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5つ星のうち2の評価

Payed for the 19 pound top option and…

Payed for the 19 pound top option and it wa son different from the 6 pound one

2026年6月2日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Joe Matthew wood,

We appreciate your feedback. If you have not already got in touch please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち5の評価

Speed and polite

Very reliable fast and polite

2026年5月29日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Jason Searle,

We appreciate your feedback. We are glad you found our service reliable, fast, and polite. Thank you.

IMO Car Wash

5つ星のうち5の評価

Great service every time

Great service every time! Staff are always friendly and helpful, and my car comes out looking spotless with a really nice shine. Fast, professional service and good value for money. Definitely one of the best car washes in Fareham — highly recommend

2026年5月26日
自発的なレビュー
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Bledi,

We're delighted to hear you consistently receive great service and that your car leaves looking spotless with a nice shine. We appreciate your kind words about our fast, professional service and value.

IMO Car Wash

5つ星のうち5の評価

Pleased with the results

Pleased with the results
Very quick and modern car wash

2026年5月26日
自発的なレビュー
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Cengu,

We're so glad you were pleased with the quick and modern car wash results! We appreciate your feedback.

IMO Car Wash

5つ星のうち5の評価

Good offer

Good offer . Always use. Does great job. I'm now 72 so nice treat for me and my little car

2026年5月21日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Janet Kane,

We're delighted to hear you always use our service and that we do a great job! We appreciate your loyalty.

IMO Car Wash

5つ星のうち3の評価

The app would not work so I paid by…

The app would not work so I paid by card and didn't get another stamp towards my free car wash.

2026年5月1日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

tony phillips,

We regret the app issue prevented you from getting your stamp. Please contact us via email, so we can assist you further with this matter.

IMO Car Wash

5つ星のうち1の評価

Awful app experience

I ordered a car wash on the app, but no code arrived. I sat outside the car wash and waited 10 minutes, no code.
Went away for 40 mins and did other things, no code.
Couldn't wait any longer so joined the queue. When I got to the front the attendant tried to see if there was a code, restarted app etc, no code.
I was then given the option of leaving the queue, but there were 3 cars behind me and 2 already in the washer, or pay again.
So paid again, and the code turned up over 2 hours later. So now paid twice, for something I needed as a one off as it wasn't my car.

2026年5月2日
5つ星のうち3の評価

App playing up for me....

I paid for the best wash, it did a good enough job, could have been better, still had dirt along roof and front wheels still had grime in them.

The app was being a nightmare, after payment, it did not show up in my wallet, tried everything I could think of, rebooting my phone, deleting/reinstalling it, turning VPN off, tried it back at home on wifi, then suddenly 3 hours later, it showed as being in my wallet at the 3rd attempt of installing it. So wasted fuel driving there twice that day, as well as the week before where the app wouldn't work when I attempted to join and pay on the first attempt!
Give us the option to pay by card/cash also.
Losing custom to people still wary of electronic transactions!!!!

2026年4月27日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Kevin Wheatley,

Thank you for your feedback. We're sorry the wash quality and app caused frustration. We'll review the wash process and app issues. Your point about card/cash payments is noted. We appreciate your time.

IMO Car Wash

5つ星のうち5の評価

Best car wash with ALL the cleaning and…

Best car wash with ALL the cleaning and drying machines working and a lovely shiny finish

2026年4月28日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Rodney,

We appreciate you sharing your experience! We're so glad to hear that you were pleased with our machines and the shiny finish your car received.

IMO Car Wash

5つ星のうち5の評価

IMO Car Wash are the best in the…

IMO Car Wash are the best in the business in my experience. The quality of clean is superb and the wash options give me the type of finish I want at various times of the year. With three cars in the family we are frequent users and even though we own a jet wash I rarely use it preferring IMO car wash.

2026年4月15日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Ian Haggarty,

We're happy to hear that you consider our car wash the best! It's great to know the wash options provide the finish you want. We appreciate your continued use and value your feedback!

IMO Car Wash

5つ星のうち3の評価

Very easy and pre paid on line is a bit…

Very easy and pre paid on line is a bit cheaper than in person pay. I like it when they gave us pre jet wash before going into the automatically car wash machine but still have bird shit mark on my mirror and I need to wipe it out myself after. Not a major but I will be good if they pay attention to details

2026年4月18日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

customer,

We appreciate your feedback and are glad the online payment was convenient. We'll review our pre-wash process to ensure better attention to detail. Thank you for bringing this to our attention.

IMO Car Wash

5つ星のうち5の評価

Always a great service

Always a great service, my car looks brand new after every wash

2026年4月10日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

MattTaylor,

We're delighted to hear you consistently receive great service and that your car looks brand new after every wash! Thank you for your positive feedback.

IMO Car Wash

5つ星のうち5の評価

Car wash attendant was super helpful.

Car wash attendant was super helpful.

2026年3月30日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Alex,

We appreciate your positive feedback! We are so happy to hear that our car wash attendant was super helpful to you during your visit. Thank you!

IMO Car Wash

5つ星のうち3の評価

Bought the triple foam but no triple foam

Bought the triple foam wash but didn’t see the normal triple coloured foam as you would normally see. Also the dryer didn’t work and come down and follow the shape of the car and dry.

2026年3月28日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Sara,

We appreciate your feedback regarding the triple foam wash and dryer. We regret they did not meet your expectations. We will investigate these issues further.

IMO Car Wash

5つ星のうち5の評価

Reliable and good customer service.

Reliable and good customer service.

2026年3月22日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Scott,

We appreciate you taking the time to share your positive experience. We are happy to hear about our reliable service and support.

IMO Car Wash

5つ星のうち5の評価

Easy using the app A++++

2026年3月13日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Simon,

We appreciate you sharing; we are so happy to hear that our app was easy for you to use. Thank you for the great review!

IMO Car Wash

5つ星のうち5の評価

All very good

All very good. Staff pleasant and the wash was as expected.

2026年3月3日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Chris Dyke,

We appreciate your visit and are so glad you were happy with our staff and the wash quality. Thank you for your feedback!

IMO Car Wash

5つ星のうち1の評価

Didnt clean the wheels and went back to…

Didnt clean the wheels and went back to complain and was told nothing they can do!!

2026年2月7日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

MR MARK MASLIN,

We regret that the wheel cleaning was unsatisfactory and that we could not resolve this for you. Please can you get in touch with us directly on the following email?
Customer-Services@imo-carwash.co.uk

IMO Car Wash

5つ星のうち4の評価

Attendants are very attentive

Attendants are very attentive, but the maintenance of the vacuum cleaning machines are not as good as expected as you only can find out that if they are working after you insert your pound coin. If the vacuum is not work you loose your money and there is nothing that the attendant can do to help,

2026年1月22日
IMO Car Wash - Fareham (ASDA) ロゴ

IMO Car Wash - Fareham (ASDA) からの回答

Mr Carlos Correia,

We appreciate your feedback. We're sorry to hear about the vacuum cleaner issue and the inconvenience it caused. We will investigate the maintenance of our machines to prevent this from happening again. We value your comments.

IMO Car Wash

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